We had booked an economy room with a queen bed, but were seemingly upgraded to a room featuring a king bed and jetted tub. The room was large and comfortable, with a great bed, a small table and a small kitchenette area with a microwave, coffee machine and fridge.
Unfortunately the bathroom also seems to be incomplete - there were no hooks to hang towels, there didn’t seem to be any extractor fans by the toilet/shower area, and the shower door was filthy and not well functioning. There are other such things - example there is a phone, but no details on how to call housekeeping or front desk; and there is no documents on wifi or use of amenities.
There was no housekeeping service despite staying 3 nights. We requested new towels and more toilet paper, and the initial request was answered the next day. We had gone and asked in the interim and did get service from the front desk.