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Remota Hotel

4.5 star property
Luxury hotel in Natales with indoor pool and restaurant

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Remota Hotel

Hiking
Interior
Indoor pool
Meeting facility
Meeting facility

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Spa
    Spa
  • Free breakfast
    Free breakfast
  • Non-smoking
    Non-smoking
  • Free parking
    Free parking
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Indoor pool
  • Sauna
  • Spa services
  • 2 meeting rooms
  • Reception fireplace
  • Snack bar/deli
  • Multilingual staff
  • Luggage storage
  • Limited hour front desk
  • Banquet hall
Feel at home
  • Children stay free
  • Rollaway/extra beds
  • Private bathroom
  • Separate bedroom
  • Daily housekeeping
  • Laundry service
The price is HK$1,713
HK$1,713 total
includes taxes & fees
3 Dec - 4 Dec

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Superior Double Room, 2 Single Beds, Sea View

1 bedroom, down duvets, in-room safe, rollaway beds

Superior Double Room, 2 Single Beds, Sea View

Highlights

Heating
HDTV
Separate bedroom
Down duvet
Shower/bath combination
Rainfall showerhead
Hairdryer
Private bathroom
  • 33 sq m
  • Sea view
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room, 1 Queen Bed, Ocean View

1 bedroom, down duvets, in-room safe, rollaway beds

Superior Double Room, 1 Queen Bed, Ocean View

Highlights

Heating
HDTV
Separate bedroom
Down duvet
Shower/bath combination
Rainfall showerhead
Hairdryer
Private bathroom
  • 33 sq m
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed

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Vinnhaus

Free breakfast
Free WiFi
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9.6 out of 10, Exceptional, (25)
The price is HK$1,751
HK$1,751 total
includes taxes & fees
7 Dec - 8 Dec
Vinnhaus
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About the area

Map
Ruta 9 Norte, km 1.5, Huerto 279, Natales, Magallanes, 6160000

What's nearby

  • Costanera - 16 min walk - 1.4 km
  • Cueva del Milodon - 17 min walk - 1.5 km
  • Mirador Cerro Dorotea - 19 min walk - 1.7 km
  • Puerto Natales Casino - 2 min drive - 2.2 km
  • Plaza de Armas - 3 min drive - 2.5 km

Getting around

  • Puerto Natales (PNT-Teniente J. Gallardo) - 7 min drive

Restaurants

  • ‪Pizzeria Mesita Grande - ‬3 min drive
  • ‪Asador Patagónico - ‬3 min drive
  • ‪La Disquería Natales - ‬3 min drive
  • ‪Pizzeria Napoli - ‬3 min drive
  • ‪Cafe Kau - ‬2 min drive

About this property

Remota Hotel

Remota Hotel is a great choice for a stay in Natales. Guests indulge in massages, then grab a bite to eat at the restaurant. An indoor pool, a bar/lounge and a sauna are other highlights at this luxurious hotel.

All-inclusive

All-inclusive room rates at Remota Hotel are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Languages

English, Spanish

At a glance

Hotel size

  • 72 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: 11:00 PM
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 7:00 AM - 11:30 PM
  • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
  • This property doesn't offer after-hours check-in
  • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (3 years old and younger) stays free when occupying the parent or guardian's room using existing bedding, but may not be eligible for free breakfast
  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

Parking

  • Free uncovered on-site self-parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

Working away

  • 2 meeting rooms

Services

  • Front desk (limited hours)
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Romance packages

Facilities

  • Built in 2007
  • Fireplace in reception
  • An indoor pool
  • Designer shops on-site
  • Spa services
  • Sauna
  • Banquet hall

Accessibility

  • Wheelchair-accessible
  • Upper floors accessible by stairs only

Room amenities

Home comfort

  • Heating

Sleep well

  • Down duvet
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Rainfall shower heads
  • Soap and shampoo
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Dining

Remota – This fine-dining restaurant overlooks the ocean.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

Optional extras

  • Late check-out can be arranged for an extra charge

Renovations and closures

The property is closed during May, June, July and August.

Children & extra beds

  • Rollaway beds are available for CLP 160.0 per night

Pool, spa, & gym (if applicable)

  • Pool access available from noon to 8:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher and a security system on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts major credit cards. Cash is not accepted.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

Remota Hotel Puerto Natales
Remota Hotel
Remota Puerto Natales
Remota
Remota Puerto Natales, Aisen Region, Chile
Remota Hotel Natales
Remota Natales
Remota Hotel Hotel
Remota Hotel Natales
Remota Hotel Hotel Natales

Frequently asked questions

Is Remota Hotel currently open?
The property is closed during May, June, July and August.
Does Remota Hotel offer free cancellation for a full refund?
Yes, Remota Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Remota Hotel?
Yes, there's an indoor pool. Guests have pool access from noon to 8:00 PM.
Are pets allowed at Remota Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Remota Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Remota Hotel?
Check-in start time: 3:00 PM; check-in end time: 11:00 PM. Check-out time is noon. Late check-out is available for a charge.
Is there an on-site casino at Remota Hotel?
No, this hotel doesn't have a casino, but Puerto Natales Casino (2-min drive) is nearby.
What is there to do at Remota Hotel and nearby?
Remota Hotel has an indoor pool and a sauna.
Are there restaurants at or near Remota Hotel?
Yes, Remota offers ocean views.
What's the area around Remota Hotel like?
Remota Hotel is a short 16-minute walk from Costanera and 17 minutes' walk from Cueva del Milodon.

Remota Hotel Reviews

Reviews

9.0

Wonderful

9.6/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Anita, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

margarita, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Maurus, 5-night trip
Verified Hotels.com guest review

4/10 Fair

I had a terrible experience with this hotel. We had to wait for more than 3 hours before we could check-in because the check-in time is only at 3pm. The staff didn't seem to care. Usually, hotels try to help with early check-ins and because the hotel was almost empty, but this was not the case. I cannot recommend this hotel. Also this hotel has no wifi in the room, sauna was cold, there are no usb chargers or US electric outlets - it was impossible to charge phone or my laptop.
Verified Expedia guest review

10/10 Exceptional

The hotel is impressive! -one of those rare occasions when you get what it says in the tin!! The building is impressive, the spaces are well-lit, comfortable, facilities are good, staff is super-helpful, the food is amazing, the rooms are spacious. The views are great, short walking distance into town; and you are the doorstep of Torres del Paine!
Elizabeth, 2-night romance trip
Verified Expedia guest review

8/10 Very good

Austin c, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Really beautiful and staff very friendly.
Dennis, 3-night romance trip
Verified Expedia guest review

8/10 Very good

There are a lot of good things about Remota. The rooms are beautifully designed and thought about. Some reviews mention staff not being friendly, but everyone I met was really helpful. The communal spaces are great for lounging around. The food was tasty and the bar is very good. There are things I would like to see improved: - Places to refill water bottles without having to ask the kitchen - Better advertising of snacks and drinks being available from the bar outside of meal times - The pool needs a shoe area before people come in, so outdoor shoes aren't being worn round the pool itself. - A wifi booster so that wifi works in all rooms. There are a couple of issues I had. The website advertises airport transfers from Punta, but when I tried to book I was told it is only during the day and I was on my own. The website also advertises excursions, but again when I actually went to book I was told these are only for guests on the packages. This wasn't an issue because there are lots of tours available locally, but it wasn't what I expected from the website. So I think the website should be updated to make these things clear. The pool is really nice but was only actually working properly for two of my five days - the others there was unspecified 'maintenance' which meant it was cold and not full to the top as it should have been. This should be advertised better at reception (or ideally avoided!). I would stay again if some of these things are improved!
Verified Expedia guest review

10/10 Exceptional

Great Hotel
Great hotel, nice staff, breakfast was great as well. It’s a little outside of town, but that’s the point. 3 minute cab ride.
Mike, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Michelle, 3-night trip
Verified Hotels.com guest review

4/10 Fair

Hot tub was not working.
Mark, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Nice architecture and rooms Interesting town with lots of restaurants and a good base for excursions
Gordon, 2-night trip
Verified Expedia guest review

10/10 Exceptional

asit g, 1-night trip
Verified Orbitz guest review

10/10 Exceptional

Teja, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Inconsistency of wi-fi was a disappointment. Couldn’t even access it in some parts of the hotel.
Kim, 3-night romance trip
Verified Expedia guest review

2/10 Poor

Anny, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Very nice, and comfortable hotel.
Verified Expedia guest review

10/10 Exceptional

Antonio, 3-night trip
Verified Hotels.com guest review

6/10 Good

Great location, great view. Another reviewer put it well: “staff were attentive but not friendly”
Alex, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent experience all the way around!
Holly, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

leavy, 4-night trip
Verified Hotels.com guest review

2/10 Poor

Dante, 1-night trip
Verified Expedia guest review

10/10 Exceptional

The Remota hotel was absolutely gorgeous and and the views are stunning. The staff is exceptional. Rooms are spacious, modern and offer comforts of home such as robes, slippers and a tub to soak after a long hike in Patagonia. The breakfast included has a variety of American and Chilean options. They even had oatmilk! I highly recommend staying here if you are using this as your base hotel for day trips to Patagonia. The only thing is location, it’s on the outskirts of downtown Puerto Natales. Getting a taxi from the hotel is easy it’s getting one back that was a bit challenging.
Verified Expedia guest review

10/10 Exceptional

Loved the hotel– beautiful architecture and has a very calming ambiance. Service was amazing and the staff were very friendly and accommodating. They gave us everything we needed and the bartender even treated us to a free local bottle of sparkling wine for our first night! The hotel was perfect for unwinding and relaxing after our 4 night W trek in the park. We stayed here for 3 nights and the breakfast and dinner were impressive. Lots of cozy nooks to lounge and relax in as well if you wanted to some alone time with a book. I got a 1hr massage and enjoyed a beer by their outdoor jacuzzi as well. It was overall a lovely place to relax and unwind. About 5 mins and 3000 chilean pesos away from Puerto Natales by taxi, you just have to call the front desk and ask them to grab it for you 10 mins in advance. I chose this hotel because I wanted a quiet, remote place to recharge after my hike that still felt like we were connected to nature and wasn't in the center of the city. I'm glad I did my research and chose this place it was exactly what I wanted and more!
Sarah, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great place to stay! Not to mention with my trip mishaps going to this place - truly a nightmare however, the hotel staff made my negative events into a POSITIVE & memorable one! Front desk: Lorena, Vale, Fernando & Claudio very helpful with my travel endeavors. Restaurant Crew: Jessica, Rudolf (Mr. Bartender-Suave!), Angelo, Camilla & Jose. Always welcoming, attentive and wears a smiling eyes. 😘 Housekeeping: ensures my room are nice and tidy. Making it like a home for me.🥰 Mr. Fernan (the Tour Guide): EXCELLENT guy and went above and beyond in taking care of me! 🙌👏❤️… making it truly a MEMORABLE EXPERIENCE to cherish! I can’t THANK YOU enough Remota HOTEL crew! S A L U D !!!
James, 7-night trip
Verified Travelocity guest review