我可否免費取消圖盧姆 Siente 酒店及 Cenote Club的預訂，並獲發全額退款？

可以。圖盧姆 Siente 酒店及 Cenote Club在我們網站上有提供可全額退款的房價計劃。如以可全額退款的房價訂房，你可因應住宿的取消預訂政策，最遲於登記入住前幾日取消預訂即可。有關具體條款及細則，請務必參閱此住宿的取消預訂政策。

圖盧姆 Siente 酒店及 Cenote Club是否設有泳池？

是的，此住宿設有室外泳池。

圖盧姆 Siente 酒店及 Cenote Club是否允許寵物入住？

很抱歉，恕不准攜帶寵物入住 (輔助動物除外)。

圖盧姆 Siente 酒店及 Cenote Club的登記入住及退房時間為何？

登記入住開始時間：15:00；登記入住結束時間：02:00。退房時間為 12:00。延遲退房收取 50% 附加費 (因應供應情況而定)。住宿可提供零接觸登記入住與退房服務。

圖盧姆 Siente 酒店及 Cenote Club店內與附近有什麼好玩？

圖盧姆 Siente 酒店及 Cenote Club備有室外泳池。

圖盧姆 Siente 酒店及 Cenote Club內或附近是否設有餐廳？

是的，此住宿附設餐廳。

圖盧姆 Siente 酒店及 Cenote Club附近區域有何特色？

從圖盧姆 Siente 酒店及 Cenote Club出發，短短 11 分鐘步程可到土倫瑪雅遺址，6 分鐘步程即達圖倫國家公園。

圖倫圖盧姆 Siente 酒店及 Cenote Club優惠

Q: 圖盧姆 Siente 酒店及 Cenote Club是否設有泳池？

是的，此住宿設有室外泳池。

Q: 圖盧姆 Siente 酒店及 Cenote Club內或附近是否設有餐廳？

是的，此住宿附設餐廳。

10/10 完美

2025 年 10 月 21 日

Recommended. Room was so clean. Perfect location if you are going to visit the ruins, breakfast buffet was so good, the jungle view was amazing. The price excellent. We arrived at night and went to one of the 2 little restaurants close to the hotel, food was delicious and cheap. We'll stay again next time we visit Tulum.

Maria (1 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 8 月 29 日

The man hotel manager was very helpful and kind

Carrie (5 晚友伴旅程)

Expedia 真實旅客評價

6/10 不錯

2025 年 8 月 24 日

The rooms, reception and staff were great. We chose the all inclusive but the food was mediocre. Breakfast was great. Fantastic location. Right across the street from the entrance to the Tulum ruins. However it was really hard to find because the outside looks very derelict and it is slightly off the main road.

Dane (2 晚浪漫旅程)

Expedia 真實旅客評價

6/10 不錯

2025 年 8 月 18 日

Overall, my stay was good, but there were a few downsides. There were quite a lot of flies around the food, outdoors, and especially on the rooftop, which affected cleanliness. The toilet didn’t flush properly at first, though it worked fine afterward. The landscaping at the front of the building could also use improvement. On the positive side, the staff was very nice, and the location was decent—close to the Mayan Ruins and about a 20–30 minute drive from Taboo and Papaya Playa Beach Club.

Harold (4 晚行程)

Expedia 真實旅客評價

8/10 很好

2025 年 8 月 11 日

There were limited food options and limited alcohol options

Danielle (4 晚浪漫旅程)

Travelocity 真實旅客評價

6/10 不錯

2025 年 8 月 11 日

The resort was nice overall however I do not care for the limited food selection but all inclusive doesn’t really mean all inclusive. It means you’re going to eat whatever I cook for the day and often they ran out of alcohol. But the staff was really nice and my room pretty much look just like the picture.

Danielle (4 晚浪漫旅程)

Travelocity 真實旅客評價

10/10 完美

2025 年 8 月 2 日

Had a great stay at Siente Tulum. Convenient location close to the national park and tulum ruins. The collectivo stops right outside the hotel which was very convenient. The staff were great and very friendly. Food was good, could use some more variety but overall worth it for the all inclusive. A couple of cons: our door didn’t shut/lock properly without slamming it shut (room 319). There was a water issue on one of the nights we stayed, but did resolve within about 30 mins. The hotel has some very good potential. Overall a great stay and will definitely consider staying again.

Kristine Kate Tuiza (5 晚浪漫旅程)

Expedia 真實旅客評價

8/10 很好

2025 年 7 月 18 日

Daniel Alexis Castro (4 晚行程)

Expedia 真實旅客評價

2/10 欠佳

2025 年 7 月 17 日

I really wanted like this place but it makes it hard on itself. Price is reasonable which tempered expectations from the start I was prepared for small inconvenience..We had a suite with a king bed the room was spacious and had 2 nice big TV with netflix, the AC worked good and the bed was pretty comfortable Mauricio at the front desk was very nice and helpful ..Hot is not far from busy area about 5 min drive ...Thats where the positives end. The all inclusive is a joke food is nearly inedible. We saw a roach on the buffet and kitchen staff was very unclean seen the "chef wiping sweat off his head then grabbing nacho chips and throwing them on a plate for guest. All the left overs get turned into a goulash and keep getting reserved ..we tried a breakfast/lunch and dinner and that was it for 5 days .you can only get drinks at the top floor bar it was unmanned half the time and drinks were very diluted another waste ..The pool is TInY and cloudy 5 people vis crowded...Super stingy with towels and bad quality ..the were several huge spiders in our room . The toilet randomly stopped working for about half a day. The was a 4 x4 window in the "living room " missing the curtain so our room was exposed to the alley it was facing we were uncomfortable and they tied a bed sheet over the window FOR 5 DAYS. the front entrance to the hotel is decent but you park in the back it smells like sewage and has molding puddles of standing water . You go thru a corridor that looks abandoned

Ronald (4 晚浪漫旅程)

Expedia 真實旅客評價

6/10 不錯

2025 年 7 月 14 日

3 night stay, pleasant staff, located within walking distance of the Tulum ruins. Flag down a Colectivo for cheap transport into town. The room was a good size, updated reasonably recently, powerful a/c. Toilet broke down twice, not used heavily. Safe not working from day one. Fire alarm system maybe not working (appeared to have been pulled and not reset, picture attached)? Limited hours for maintenance, they weren't able to fix the safe and on the second day moved us to a new room because their maintenance staff were already gone by 6pm. Overall content with the stay for the price, staff and location

alison (3 晚友伴旅程)

Expedia 真實旅客評價

2/10 欠佳

2025 年 7 月 6 日

This property was a total disappointment, false advertisement. The pictures on cheatickets were totally false. Everything in the room that was metal was rusty, even the outside of the building. When we got there I could not believe it was the same building on the picture listed on the website. The first night, the toilet did not work, broken safe, sink in the sleeping area and not in the bathroom. Toilet and shower was so tiny. Towels were stained and the bikes were rusty. The TV did not work, no phone in the room. If I was told about the condition of the hotel and the room prior to arriving or when booking I would not have mind but none of this was listed and I was totally blindsided by the condition of this building. The staff was super nice though and this hotel has potential and the downtown area is very nice. Recommend visiting the cenotes.

Jackeline (4 晚家庭旅程)

CheapTickets 真實旅客評價

10/10 完美

2025 年 6 月 3 日

It was a cool Place to visit

Daniel (3 晚行程)

Expedia 真實旅客評價

8/10 很好

2025 年 5 月 28 日

My girlfriend and I stayed here for our trip to Tulum. It was exactly what we expected but some things were a little disappointing. The food to begin with is not worth the all inclusive price at all and to be honest it was unappealing and cheap. The drinks were very inconsistent. The servers at the rooftop were not very friendly whatsoever. There was 2 people that was great though but the rest seemed like they hated to see my gf and I (we’re Asian American and African amaerican). Overall great place to rest your head, but not a good place to enjoy a day there.

Andy (4 晚浪漫旅程)

Expedia 真實旅客評價

4/10 一般

2025 年 5 月 6 日

Nice staff but terrible hotel. Uncomfortable, unappealing. Feels half finished. Left early despite having already paid. Double paying for another hotel was better than staying another night at this one.

2 晚家庭旅程

Hotels.com 真實旅客評價

10/10 完美

2025 年 4 月 30 日

Excelente, mi estancia ahí fue lo que esperaba y más

Francisco Javier (3 晚浪漫旅程)

Expedia 真實旅客評價

2/10 欠佳

2025 年 4 月 28 日

Roksana (3 晚行程)

Expedia 真實旅客評價

8/10 很好

2025 年 4 月 28 日

Está cerca de las ruinas y muy tranquilo

Ramiro Fredy Cortes (4 晚家庭旅程)

Expedia 真實旅客評價

8/10 很好

2025 年 4 月 23 日

Daniela Guadalupe (7 晚行程)

Expedia 真實旅客評價

6/10 不錯

2025 年 4 月 15 日

dawn (7 晚行程)

Expedia 真實旅客評價

8/10 很好

2025 年 3 月 30 日

Sanghee (2 晚行程)

Expedia 真實旅客評價

10/10 完美

2025 年 3 月 24 日

Por dentro el hotel es amplio, limpio y muy agradable, deberían resolver pronto el mal aspecto exterior que le da el material de los balcones.

Martha (1 晚家庭旅程)

Expedia 真實旅客評價

10/10 完美

2025 年 3 月 22 日

Siente was wonderful I had a great time I enjoyed the all inclusive the staff were incredibly kind and eager to serve although I drank quite a lot a felt nothing at all I ended up buying my own tequila bottle for 12$ at the store down the street. The food was okay very basic but filling. We rented bikes for 250 mxn and a 500mxn deposit. The ruins are down the street I wish I hadn’t rented bikes to go and just walked instead.

Fredricka (2 晚浪漫旅程)

Expedia 真實旅客評價

10/10 完美

2025 年 3 月 20 日

Nick (14 晚行程)

Expedia 真實旅客評價

10/10 完美

2025 年 2 月 24 日

It was a great place to stay. Beds were a little hard and the hot water was inconsistent but staff was friendly and helpful. I’d stay here again.

Toni Anne (6 晚家庭旅程)

Expedia 真實旅客評價

6/10 不錯

2025 年 2 月 19 日

Ruben (3 晚行程)

Expedia 真實旅客評價

圖盧姆 Siente 酒店及 Cenote Club

Siente Tulum Hotel & Cenote Club

選擇日期查看價格

圖盧姆 Siente 酒店及 Cenote Club相片集

評價

人氣設施服務

主要設施服務 (9)

感覺賓至如歸 (6)

客房選擇

查看這些日期的可訂空房

載入所有普通開放式套房, 1 張特大雙人床的相片

普通開放式套房, 1 張特大雙人床

特色

載入所有豪華客房, 2 張加大雙人床的相片

豪華客房, 2 張加大雙人床

特色

載入所有豪華客房, 1 張特大雙人床的相片

豪華客房, 1 張特大雙人床

特色

載入所有Siente Basic Room的相片

Siente Basic Room

特色

類似住宿

巴伊亞普林西比科巴大酒店 - 全包式

關於鄰近區域

附近景點

交通資料

餐廳

住宿資料

圖盧姆 Siente 酒店及 Cenote Club

全包

住宿摘要

酒店規模

入住/退房

特別入住指示

登記入住須知

小童

寵物

網絡

泊車

其他資訊

住宿設施服務

餐飲

住宿服務

設施

無障礙設施

客房設施服務

休閒娛樂

居家配備

甜睡入眠

奢華享受

煥然一新

保持聯繫

更多禮遇

收費及政策

必繳費用

可選額外設施服務費用

翻新與關閉

政策

其他名稱

常見問題

我可否免費取消圖盧姆 Siente 酒店及 Cenote Club的預訂，並獲發全額退款？

圖盧姆 Siente 酒店及 Cenote Club是否設有泳池？

圖盧姆 Siente 酒店及 Cenote Club是否允許寵物入住？

圖盧姆 Siente 酒店及 Cenote Club的登記入住及退房時間為何？

圖盧姆 Siente 酒店及 Cenote Club店內與附近有什麼好玩？

圖盧姆 Siente 酒店及 Cenote Club內或附近是否設有餐廳？

圖盧姆 Siente 酒店及 Cenote Club附近區域有何特色？

評價

圖盧姆 Siente 酒店及 Cenote Club的評價

很好

8.6

7.6

8.8

8.6

8.0

評價

10/10 完美

Maria

10/10 完美