Grosvenor Pulford Hotel & Spa

4.0 star property
Indulge in rural tranquility with spa treatments and gourmet meals amidst lush gardens.

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March 2025

Photo gallery for Grosvenor Pulford Hotel & Spa

2 restaurants, breakfast, lunch, dinner served; British cuisine
2 restaurants, breakfast, lunch, dinner served; British cuisine
Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board
Reception
Indoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Bar
  • Electric vehicle charging point
  • Gym
  • Pet-friendly
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Fitness centre
  • Sauna
  • Steam room
  • Hot tub
  • 24-hour room service
  • Coffee shop/cafe
  • Massage/treatment rooms
For families
  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping
  • Coffee/tea maker
  • Blackout curtains

Room options

Available filters for rooms
Showing 11 of 11 rooms

Classic Double Room, 1 Double Bed

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout curtains
Designer toiletries
Private bathroom
Hairdryer
Bathrobes
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

Executive Double Room

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout curtains
Designer toiletries
Private bathroom
Hairdryer
Bathrobes
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

Superior Double Room

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout curtains
Designer toiletries
Private bathroom
Hairdryer
Bathrobes
  • Sleeps 2
  • 1 King Bed

Deluxe Quadruple Room

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout curtains
Designer toiletries
Private bathroom
Hairdryer
Bathrobes
  • Sleeps 5
  • 1 King Bed, 1 Double Sofa Bed and 1 Single Sofa Bed

Deluxe Double Room

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout curtains
Designer toiletries
Private bathroom
Hairdryer
Bathrobes
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe Quadruple Room

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout curtains
Designer toiletries
Private bathroom
Hairdryer
Bathrobes
  • Sleeps 4
  • 1 Double Bed and 2 Single Sofa Beds

Deluxe Double Room

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout curtains
Designer toiletries
Private bathroom
Hairdryer
Bathrobes
  • Sleeps 2
  • 1 Double Bed

Family Room

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout curtains
Designer toiletries
Private bathroom
Hairdryer
Bathrobes
  • 36 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Sofa Bed

Executive Double Room

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout curtains
Designer toiletries
Private bathroom
Hairdryer
Bathrobes
  • Sleeps 2
  • 1 Double Bed

Superior Room

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout curtains
Designer toiletries
Private bathroom
Hairdryer
Bathrobes
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Executive Double or Twin Room

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout curtains
Designer toiletries
Private bathroom
Hairdryer
Bathrobes
  • Sleeps 2
  • 2 Single Beds and 1 Double Bed

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About the area

Map
Wrexham Road, Pulford, Chester, England, CH4 9DG

What's nearby

  • River Dee - 7 min drive
  • Chester Racecourse - 8 min drive
  • Chester Cathedral - 9 min drive
  • Chester City Walls - 10 min drive
  • Chester Zoo - 12 min drive

Getting around

  • Chester (CEG-Hawarden) - 24 min drive
  • Liverpool (LPL-John Lennon) - 35 min drive
  • Cefn-y-bedd Station - 9 min drive
  • Gwersyllt Station - 10 min drive
  • Hope Station - 10 min drive

Restaurants

  • ‪Crown - ‬6 min drive
  • ‪Nando's - ‬7 min drive
  • ‪Donut Theatre - ‬8 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪The Golden Lion - ‬2 min drive

About this property

Grosvenor Pulford Hotel & Spa

Grosvenor Pulford Hotel & Spa puts you within a 10-minute drive of Chester Racecourse and Chester City Walls. Guests can visit the spa to be pampered with massages, aromatherapy or manicures and pedicures, and Palm Court Restaurant, one of 2 restaurants, serves British cuisine and is open for breakfast, lunch and dinner. An indoor pool, a bar/lounge and a fitness centre are other highlights. Fellow travellers like the helpful staff and bar.

Languages

English, French, Italian, Polish, Romanian

At a glance

DONE

Hotel size

    • 73 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 11:00 PM
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • Free uncovered on-site self-parking
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:30 AM–9:30 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Travelling with children

  • Children's menu

What to do

  • Fitness classes
  • Pilates classes
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Rafting nearby

Working away

  • Business centre
  • Meeting rooms
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Fireplace in reception
  • Fitness centre
  • An indoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall
  • Outdoor furniture

Accessibility

  • Lift

Room amenities

Be entertained

  • LCD television
  • Digital TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 25+ Mbps)

More

  • Daily housekeeping

Special features

Spa

Spa By Kasia has 6 treatment rooms, including rooms for couples. Services include facials, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Palm Court Restaurant – This restaurant specialises in British cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Nelsons Bar – This restaurant specialises in British cuisine and serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately GBP 20.00 for adults and GBP 10.00 for children

Children & extra beds

  • Cots/infant beds are available for GBP 10.00 per night
  • Rollaway beds are available for GBP 10.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 25 per pet, per stay

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Grosvenor Pulford Hotel Chester
Grosvenor Pulford Hotel
Grosvenor Pulford Chester
Grosvenor Pulford
Grosvenor Pulford Hotel And Spa
Hotel Grosvenor Pulford
Grosvenor Pulford & Chester
Grosvenor Pulford Hotel & Spa Hotel
Grosvenor Pulford Hotel & Spa Chester
Grosvenor Pulford Hotel & Spa Hotel Chester

Frequently asked questions

Does Grosvenor Pulford Hotel & Spa offer free cancellation for a full refund?

Yes, Grosvenor Pulford Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Grosvenor Pulford Hotel & Spa?

Yes, there's an indoor pool.

Are pets allowed at Grosvenor Pulford Hotel & Spa?

Yes, pets are welcome. There's a charge of GBP 25 per pet, per stay. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Grosvenor Pulford Hotel & Spa?

Yes, there's free self parking. Electric car charging is available.

What are the check-in and check-out times at Grosvenor Pulford Hotel & Spa?

Check-in start time: 3:00 PM; check-in end time: 11:00 PM. Check-out time is 11:00 AM.

What is there to do at Grosvenor Pulford Hotel & Spa and nearby?

Have fun with activities such as hiking, mountain biking and rafting, and practise your swing at the nearby golf course. Additional recreation on-site includes fitness classes and Pilates. Indulge in a treatment at the spa and soothe your senses in the hot tub. Grosvenor Pulford Hotel & Spa also has an indoor pool, a sauna and a steam room, as well as a picnic area and a garden.

Are there restaurants at or near Grosvenor Pulford Hotel & Spa?

Yes, there are 2 on-site restaurants, featuring British cuisine.

Grosvenor Pulford Hotel & Spa Reviews

Reviews

8.8

Excellent

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Beautiful hotel and room .SPA and felicities amazing.Only one minus we can’t open the window because it was looking for restaurant/people.You can’t even opened the curtain because people have a table opposite our window.
Ilona, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Lovely place to go.
Lovely Hotel with beautiful rooms combined with a traditional pub / restaurant Nelson’s and the beautiful Palm Court restaurant. Lovely big Spa pool, staff were first class, big shout for Carol on reception, Max, Giovanni and Harry in the Palm court really looked after us.
Colin, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Very pleasant stay
Very nice hotel, attentive staff, particularly during dinner service. The room was comfortable & excellent spa facilities. The only down side personally was dogs in & around the hotel, but this seems to be way things are going now.
Philip, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lee, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay very comfortable hotel! Service excellent
Katie, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Short break
A gift from out children, a night away in a fabulous hotel. Such a lovely place, service was excellent, staff couldn’t do enough for you. Good food, nice drinks. All in all a lovely night away. We will return
Tracey, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Grove or Pulford
Stunning hotel,comfy rooms, good food. Can recommend!
Thomas mark, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely room . Modern. Nicely decorated. Absolutely spotless.
enid, 1-night trip
Verified Hotels.com guest review

8/10 Very good

michael, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Rachael, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Hotel room was clean and well done, the spa was in lovely extra and looked after. Most staff very helpfull and polite.
Esther, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Louise, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Rooms could do with a bettee clean still all red confetti hearta all over the place and under stuff from previous
Sophie, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely night away
Had a lovely stay had no water so stayed with the dog for one night food in the palm restaurant was exceptional
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kelly, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

sharon, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Wonderful but fix your internet
All good except for the truly appalling internet in an area where 4G and 5G was also lacking. This meant I was unable to work in my room or anywhere else in the hotel which made an otherwise very good experience deeply frustrating
Conrad, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Overall not bad
Room was bitterly cold as heating not working. Electric heater was brought promptly but was possible dangerous. Replacement brought which did heat up room nicely. Palm restaurant food was acceptable but not the fine dining receptionist referred to. However our night was made by the magnifying cent pianist who plated through our meal. Overall. A very enjoyable stay. Understand sometimes maintenance issue but these were yucky resolved.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

GRACE, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Peter, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Michael, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

A lovely stay
Excellent hotel...super friendly staff...very relaxing stay
Andrew, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Marie, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lynda, 1-night trip
Verified Hotels.com guest review