The reception staff was welcoming when we arrived . The main problem I had was the Aircon when in use was very noisy and when turned off kept making a water like noise the whole night until roughly 0730am. Also when the Aircon was off the room was very cold and the duvet was extremely thin !
John
John (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2022年1月21日
Nice place to stay
Our stay was everything we wanted it to be, i e
Clean room staff helpful and friendly
Stuart
Stuart (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2022年1月5日
Lawrence
Lawrence (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2021年12月31日
Douglas
Douglas (2 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2021年11月30日
Hotel you should not visit
The hotel did not offer breakfast although it advertises nice big breakfast, rooms were not cleaned and arico was making it impossible to sleep. Not a hotel I will ever visit again....
Wim
Wim (2 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2021年11月28日
The was standard size very nice and clean staff were also very good some reason restaurants were close not evening meals people can have,there is plenty of parking space people can park who staying in the hotel for free.
Shah
Shah (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2021年11月21日
Perfect
We stayed at this hotel because we were going to the safari the next day, and it’s so close and easy lovely hotel
Heather
Heather (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2021年11月15日
Week-end break
This was our wedding venue 33 years ago and we stayed this weekend to visit friends and family.
The hotel looks tired and dreary and unfortunately no ambience. The rooms were clean but in need of some TLC. I used a Tesco voucher and I’m not sure I’d be happy with the £92 price tag if I was paying.
No breakfast being served or evening meals as the hotel was too quiet to bring in chefs and waiting in staff. This we fully understood as we run our own pub and B and B, but it would have been good to know when booking from hotels.com.
We were welcomed warmly and with just one person running the hotel a great job was done. We hope this venue can power through the difficult times and return to its former popularity and glory. We wish you all the best
Lynda
Lynda (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2021年11月14日
Poor stay
Restaurant closed as hotel so quiet, dated hotel in need of complete renovation.
Andrew
Andrew (2 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2021年11月8日
Saturday night stop
Arrived in room to find it smelly and smelling of smoke. I opened the window to vent and left it open and all was fine. However I later discovered why the room smelt. When we returned later the room stank again this was because we were above the smoking shelter which everyone used until 2,30 in the morning. Do not book a room at the front of the hotel and take earplugs if you do. The manager in the morning was sympathetic but I had paid the day before so he was blowing smoke you know where. Convenience great but beware if they have a function on
Tim
Tim (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2021年10月16日
Unhappy
Staying 2 evenings you would think that they would clean the room and provide clean towels This was not the case. Also had to go up three flights of stairs as the keycard was not working 3 times on arrival.
真實旅客
2 晚商務旅程
Hotels.com 真實旅客評價
6/10 不錯
2021年10月9日
The staff did what they could to help but numbers seemed to be thin - it looks as though the hotel has struggled with the recent downturn. The furniture and bathroom fittings were all all very good - but there was no restaurant and no atmosphere, and the staff did their best in the circumstances.
John
John (1 晚浪漫旅程)
Expedia 真實旅客評價
6/10 不錯
2021年10月1日
Property clean and I slept well, Staff following Covid guidence for the most part.
However... The internet is dreadful- can't watch youtube, Netflix etc because its so slow- and first thing in the morning (6am) there was no hot water for a shower.
Oliver
Oliver (2 晚商務旅程)
Ebookers 真實旅客評價
8/10 很好
2021年9月24日
Gainsborough Hotel
Nice Hotel. There was no Restaurant or food at the Hotel during our stay but we were provided with a list of good places to eat both Breakfast and Evening meals. The ones we tried were very good
Alan
Alan (3 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2021年9月16日
Gareth
Gareth (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2021年9月1日
George
George (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2021年8月30日
We had a nice weekend. The kitchen extraction was a little annoying and the windows in the restaurant annex needed a clean. Nice and friendly staff we would go back
Paul
Paul (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2021年8月24日
Room not really cleaned properly lack of control of noisemakers particularly children late at night
Very poor breakfast
Bruce
Bruce (2 晚浪漫旅程)
Expedia 真實旅客評價
6/10 不錯
2021年8月15日
Only one pillow each had to ask housekeeper for more. Breakfast priced too high for buffet style.
Lynne
Lynne (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2021年8月14日
Ewan
Ewan (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2021年8月9日
Comfortable hotel
Mostly good, but restaurant for evening meal closed, no advance warning.
Ian
Ian (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2021年8月1日
The staff were pleasant and efficient, rooms were pretty basic and missing the little touches that have been found in other hotel stays elsewhere across the UK but for a one night stay didn't affect things too much.
In the family room the sofa bed was quite creaky and you could feel the springs & bars through the thin topper. Moved to the bed half way though the night squeezing in with the rest of the family which was much better.
The biggest shame was the attitude of some guests on our floor who at 1am loudly returned to their rooms speaking loudly without any concern for sleeping guests. Guests leaving early the next morning also couldn't respect the rest of those around them allowing the room doors to slam shut just before 7am. Not the hotels fault but a umfortunate all the same.