蓬塔卡納 Riu Palace 全包酒店

4.0 星級住宿

Hotel Riu Palace Punta Cana - All Inclusive

全包海濱住宿,設有免費水上樂園,鄰近亞倫娜戈爾達海灘

選擇日期查看價格

蓬塔卡納 Riu Palace 全包酒店相片集

3 個室外泳池
4 間酒吧/酒廊、池中酒吧、池畔酒吧
咖啡店
遊船
大堂休息區

評價

8.4 分,滿分 10 分,
很好
身處蓬塔卡納 Riu Palace 全包酒店,你可到訪私人海灘,打沙灘排球,又或在躺椅上放鬆身心,且步行 10 分鐘內即可抵達亞倫娜戈爾達海灘。3 個室外泳池及免費水上樂園均滿載樂趣;而如果你想好好慰勞自己,還可盡情享受按摩、體膜護理及水療服務。店內餐飲選擇包括 6 間餐廳,而 4 間酒吧/酒廊則是輕呷冰爽飲品的好去處。此全包式住宿的其他特色設施包括夜總會、免費兒童俱樂部及池畔酒吧。旅客都很喜歡住宿的泳池及熱心員工。

人氣設施服務

  • 泳池
  • 餐廳
  • 免費早餐
  • 酒吧
  • 健身室
  • SPA

主要設施服務 (12)

  • 每日清潔服務
  • 位處海灘
  • 6 間餐廳及 4 間酒吧/酒廊
  • 全方位 SPA
  • 3 個室外泳池
  • 免費水上樂園
  • 夜總會
  • 免費兒童俱樂部
  • 免費專人托兒服務/活動
  • 4 個室內網球場
  • 健身中心
  • 桑拿

感覺賓至如歸 (6)

  • 托兒服務 (收費)
  • 兒童泳池
  • 免費兒童俱樂部
  • 私人浴室
  • 獨立起居區
  • 電視

客房選擇

可用嘅客房篩選條件
正在顯示 30 種房型 (共 30 種)

普通套房, 海景 (B2C-US)

特色

庭院
獨立起居區
空調
平面電視
遮光布/窗簾
吊扇
獨立睡房
名牌梳洗用品
  • 可容納 2 人 (按實質預訂人數入住)
  • 1 張特大雙人床

普通套房 (E)

特色

庭院
獨立起居區
空調
平面電視
遮光布/窗簾
梳化床 - 雙人床
吊扇
名牌梳洗用品
  • 38 平方米
  • 可容納 4 人 (按實質預訂人數入住)
  • 2 張標準雙人床 / 1 張特大雙人床

套房 (C)

特色

庭院
獨立起居區
空調
平面電視
遮光布/窗簾
吊扇
獨立睡房
名牌梳洗用品
  • 可容納 2 人 (按實質預訂人數入住)
  • 1 張特大雙人床

普通套房, 相連客房 (C)

特色

庭院
獨立起居區
空調
平面電視
遮光布/窗簾
吊扇
2 間睡房
雨淋花灑
  • 可容納 8 人 (按實質預訂人數入住)
  • 4 張標準雙人床 / 2 張特大雙人床

普通套房 (C)

特色

庭院
獨立起居區
空調
平面電視
遮光布/窗簾
吊扇
獨立睡房
名牌梳洗用品
  • 可容納 4 人 (按實質預訂人數入住)
  • 1 張特大雙人床 / 2 張標準雙人床

普通套房 (Tropical View | C)

特色

庭院
獨立起居區
空調
平面電視
遮光布/窗簾
吊扇
獨立睡房
名牌梳洗用品
  • 可容納 4 人 (按實質預訂人數入住)
  • 1 張特大雙人床 / 2 張標準雙人床

普通套房 (Superior, L)

特色

庭院
獨立起居區
空調
平面電視
遮光布/窗簾
梳化床 - 雙人床
吊扇
名牌梳洗用品
  • 35 平方米
  • 可容納 4 人 (按實質預訂人數入住)
  • 2 張標準雙人床 / 1 張特大雙人床

套房 (B2C-US)

特色

庭院
獨立起居區
空調
平面電視
吊扇
遮光布/窗簾
雨淋花灑
環保梳洗用品
  • 可容納 2 人 (按實質預訂人數入住)
  • 1 張特大雙人床

套房, 海景 (B2C-US)

特色

庭院
獨立起居區
空調
平面電視
遮光布/窗簾
梳化床 - 雙人床
吊扇
名牌梳洗用品
  • 可容納 2 人 (按實質預訂人數入住)
  • 1 張特大雙人床

普通套房 (B2C-US)

特色

庭院
獨立起居區
空調
平面電視
遮光布/窗簾
梳化床 - 雙人床
吊扇
名牌梳洗用品
  • 可容納 4 人 (按實質預訂人數入住)
  • 2 張標準雙人床 / 1 張特大雙人床

普通套房 (Tropical View, B2C-US)

特色

庭院
獨立起居區
空調
平面電視
吊扇
遮光布/窗簾
名牌梳洗用品
風筒
  • 可容納 4 人 (按實質預訂人數入住)
  • 2 張標準雙人床 / 1 張特大雙人床

普通套房, 相連客房 (B2C-CA)

特色

庭院
獨立起居區
空調
平面電視
遮光布/窗簾
吊扇
2 間睡房
雨淋花灑
  • 可容納 8 人 (按實質預訂人數入住)
  • 4 張標準雙人床 / 2 張特大雙人床

普通套房 (B2C-CA)

特色

庭院
獨立起居區
空調
平面電視
遮光布/窗簾
吊扇
獨立睡房
名牌梳洗用品
  • 可容納 4 人 (按實質預訂人數入住)
  • 1 張特大雙人床 / 2 張標準雙人床

普通套房 (Tropical View | B2C-CA)

特色

庭院
獨立起居區
空調
平面電視
遮光布/窗簾
吊扇
獨立睡房
名牌梳洗用品
  • 可容納 4 人 (按實質預訂人數入住)
  • 1 張特大雙人床 / 2 張標準雙人床

套房 (B2C-CA)

特色

庭院
獨立起居區
空調
平面電視
遮光布/窗簾
吊扇
獨立睡房
名牌梳洗用品
  • 可容納 2 人 (按實質預訂人數入住)
  • 1 張特大雙人床

普通套房, 相連客房 (L)

特色

庭院
獨立起居區
空調
平面電視
遮光布/窗簾
吊扇
獨立睡房
名牌梳洗用品
  • 可容納 8 人 (按實質預訂人數入住)
  • 2 張標準雙人床 / 1 張特大雙人床

普通套房, 庭園景 (Superior, E)

特色

庭院
獨立起居區
空調
平面電視
吊扇
遮光布/窗簾
名牌梳洗用品
風筒
  • 35 平方米
  • 可容納 4 人 (按實質預訂人數入住)
  • 2 張標準雙人床 / 1 張特大雙人床

普通套房 (L)

特色

庭院
獨立起居區
空調
平面電視
遮光布/窗簾
梳化床 - 雙人床
吊扇
名牌梳洗用品
  • 38 平方米
  • 可容納 4 人 (按實質預訂人數入住)
  • 2 張標準雙人床 / 1 張特大雙人床

普通套房, 2 間臥室 (U)

特色

庭院
獨立起居區
空調
平面電視
遮光布/窗簾
吊扇
2 間睡房
雨淋花灑
  • 可容納 8 人 (按實質預訂人數入住)
  • 2 張標準雙人床 / 1 張特大雙人床

普通套房, 海景 (U)

特色

庭院
獨立起居區
空調
平面電視
吊扇
遮光布/窗簾
名牌梳洗用品
風筒
  • 可容納 2 人 (按實質預訂人數入住)
  • 1 張特大雙人床

普通套房 (U)

特色

庭院
獨立起居區
空調
平面電視
遮光布/窗簾
梳化床 - 雙人床
吊扇
名牌梳洗用品
  • 38 平方米
  • 可容納 4 人 (按實質預訂人數入住)
  • 2 張標準雙人床 / 1 張特大雙人床

普通套房 (Tropical View, U)

特色

庭院
獨立起居區
空調
平面電視
吊扇
遮光布/窗簾
名牌梳洗用品
風筒
  • 38 平方米
  • 可容納 4 人 (按實質預訂人數入住)
  • 2 張標準雙人床 / 1 張特大雙人床

普通套房, 海景 (L)

特色

庭院
獨立起居區
空調
平面電視
遮光布/窗簾
吊扇
獨立睡房
名牌梳洗用品
  • 可容納 2 人 (按實質預訂人數入住)
  • 1 張特大雙人床

套房, 海景 (U)

特色

庭院
獨立起居區
空調
平面電視
吊扇
遮光布/窗簾
雨淋花灑
環保梳洗用品
  • 68 平方米
  • 可容納 2 人 (按實質預訂人數入住)
  • 1 張特大雙人床

套房 (U)

特色

庭院
獨立起居區
空調
平面電視
吊扇
遮光布/窗簾
雨淋花灑
環保梳洗用品
  • 68 平方米
  • 可容納 2 人 (按實質預訂人數入住)
  • 1 張特大雙人床

普通套房, 2 間臥室 (B2C-US)

特色

庭院
獨立起居區
空調
平面電視
遮光布/窗簾
吊扇
2 間睡房
雨淋花灑
  • 可容納 8 人 (按實質預訂人數入住)
  • 2 張標準雙人床 / 1 張特大雙人床

套房 (L)

特色

庭院
獨立起居區
空調
平面電視
遮光布/窗簾
吊扇
獨立睡房
雨淋花灑
  • 68 平方米
  • 可容納 2 人 (按實質預訂人數入住)
  • 1 張特大雙人床

Room Superior

  • 可容納 4 人 (按實質預訂人數入住)
  • 2 張標準雙人床

Suite

  • 可容納 2 人 (按實質預訂人數入住)
  • 1 張特大雙人床

Suite Junior

  • 可容納 4 人 (按實質預訂人數入住)
  • 2 張標準雙人床

類似住宿

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關於鄰近區域

地圖
Playa de Arena Gorda, Punta Cana, La Altagracia, 23000

附近景點

  • 亞倫娜戈爾達海灘 - 5 分鐘路程 - 0.5 公里
  • 蓬塔卡納高爾夫球場 - 13 分鐘路程 - 1.2 公里
  • 依巴路斯特高爾夫球俱樂部 - 4 分鐘車程 - 2.2 公里
  • 卡納灣高爾夫俱樂部 - 8 分鐘車程 - 3.9 公里
  • 科爾特西托海灘 - 9 分鐘車程 - 4.6 公里

交通資料

  • 卡納角機場 (PUJ) - 31 分鐘車程;26.4 公里/16.4 英里

餐廳

  • ‪Restaurante Colonial - ‬10 分鐘路程
  • ‪Lobby Bar Fantasia - ‬7 分鐘車程
  • ‪restaurante la isabela - ‬14 分鐘路程
  • ‪Garden Grill - ‬7 分鐘車程
  • ‪El Olivo Restaurant - ‬9 分鐘車程

住宿資料

蓬塔卡納 Riu Palace 全包酒店

身處蓬塔卡納 Riu Palace 全包酒店,你可到訪私人海灘,打沙灘排球,又或在躺椅上放鬆身心,且步行 10 分鐘內即可抵達亞倫娜戈爾達海灘。3 個室外泳池及免費水上樂園均滿載樂趣;而如果你想好好慰勞自己,還可盡情享受按摩、體膜護理及水療服務。店內餐飲選擇包括 6 間餐廳,而 4 間酒吧/酒廊則是輕呷冰爽飲品的好去處。此全包式住宿的其他特色設施包括夜總會、免費兒童俱樂部及池畔酒吧。旅客都很喜歡住宿的泳池及熱心員工。

全包

此住宿是全方位服務住宿。房價已包括店內的餐飲 (可能設某些限制)。

小費及稅項

已包括小費,歡迎另付小費。

食品及飲品

包所有自助餐及單點菜餚、小食及飲品
24 小時客房送餐服務
房內迷你吧 (包所有飲品)
房內分酒器
夥伴住宿提供的正餐和飲品

活動及設施/設備

包括所有非機動水上活動、陸上活動和娛樂設施及設備的使用。

水上活動

橡皮艇
浮潛
滑浪風帆

陸上活動

健身設施
網球

課程/比賽

健身操班
舞蹈班
水中健身班
瑜伽班

娛樂

店內娛樂及活動
可進入店內夜店
店內現場表演

語言

英語、德語、西班牙語

住宿摘要

DONE

酒店規模

    • 676 間客房
    • 客房分佈於 4 個樓層
DONE

入住/退房

    • 登記入住開始時間:15:00;登記入住結束時間:23:00
    • 特快登記入住/退房
    • 最低登記入住年齡 - 18 歲
    • 退房時間為 12:00
DONE

特別入住指示

    • 如旅客計劃於一般登記入住時段以外抵達,將收到內含特別登記入住指示的電郵;住宿前台職員將親自迎接旅客到埗
    • 此住宿恕不允許更改預訂姓名。預訂的姓名必須與登記及入住此住宿的旅客姓名相符;須出示附相片身分證明文件。
    • 如果客房預訂包含免費來回機場接送服務,旅客必須回覆供應商的訊息以安排接駁服務。
DONE

登記入住須知

    • 需以信用卡、扣帳卡或現金按金繳付雜費
    • 或須提供由政府發出且附有照片之身份證明文件
    • 辦理入住手續的最低年齡為 18 歲
    • 於春假辦理入住手續旅客最低年齡為 21 歲
DONE

小童

    • 未提供嬰兒床
    • 嬰兒/小童托管*
    • 免費專人看顧托兒服務
    • 免費兒童俱樂部
DONE

寵物

    • 不准寵物進入
WIFI

網絡

    • 免費 Wi-Fi 服務 (公用地方)
    • 免費客房 Wi-Fi
LOCAL_PARKING

泊車

    • 店內免費提供自助泊車服務
    • 店內設有輪椅通行的車位
DONE

其他資訊

    • 指定吸煙區

住宿設施服務

餐飲

  • 每日 7:00–11:00 供應免費自助早餐
  • 6 間餐廳
  • 4 間酒吧/酒廊
  • 池畔酒吧
  • 池中酒吧
  • 咖啡室
  • 公共區域提供咖啡/茶
  • 燒烤爐
  • 24 小時客房送餐服務

親子同遊

  • 免費兒童俱樂部
  • 免費水上樂園
  • 兒童泳池
  • 免費專人托兒服務/活動
  • 雜貨店/便利店

玩樂活動

  • 位處海灘
  • 網球
  • 健美操班
  • 沙灘排球
  • 划橡皮艇
  • 滑翔傘
  • 潛水
  • 滑浪/趴板
  • 滑浪風帆
  • 購物
  • 桌球或桌球枱
  • 釣魚
  • 免費使用附近的健身設施
  • 鄰近高爾夫球場

住宿服務

  • 24 小時接待處
  • 旅行團諮詢/購票服務
  • 乾洗/洗衣服務
  • 髮廊
  • 行李寄存
  • 婚宴服務
  • 多語服務人員
  • 服務員
  • 海灘躺椅
  • 沙灘巾

設施

  • 1 座樓
  • 自動櫃員機/銀行服務
  • 花園
  • 公共區域電視
  • 健身中心
  • 鄰近高爾夫球場
  • 3 個室外泳池
  • 免費水上樂園
  • 電子遊戲室
  • 全方位 SPA
  • 4 個室內網球場
  • 夜總會
  • 桑拿
  • 按摩/療程室
  • 滑水梯
  • 純素餐飲選擇
  • 素食餐飲選擇
  • 以人道方式處理野生動物
  • 本地導賞團及活動
  • 本地藝術家作品展示
  • 本地文化及生態系統教育
  • 100% 可再生能源
  • 完善廚餘政策
  • 完善回收政策
  • 不提供塑膠攪拌棒
  • 不提供塑膠飲管
  • 接待廳

無障礙設施

  • 方便輪椅出入
  • 升降機
  • 無障礙旅遊路線
  • 無障礙泊車設施
  • 無障礙登記櫃台
  • 無障礙泳池
  • 無障礙餐廳

客房設施服務

休閒娛樂

  • 平面電視
  • 衛星電視頻道

居家配備

  • 恆溫空調
  • 吊扇
  • 迷你吧
  • 咖啡機/沖茶器
  • 熨斗/熨衫板

甜睡入眠

  • 遮光窗簾/窗簾
  • 開床服務
  • 提供床單

奢華享受

  • 庭院
  • 獨立起居區

煥然一新

  • 私人浴室
  • 雨淋花灑
  • 淋浴設備
  • 名牌梳洗用品
  • 風筒
  • 毛巾

保持聯繫

  • 手提電腦工作空間
  • 免費 Wi-Fi
  • 電話

餐飲

  • 免費樽裝水

更多禮遇

  • 每日清潔服務
  • 房內夾萬
  • 環保梳洗用品
  • 大樽裝梳洗用品
  • 節能開關
  • LED 燈膽
  • 資源回收
  • 僅提供慳水淋浴設備

特色

SPA

Renova Spa有按摩/療程室。服務項目包括面部療程、體膜護理、身體磨砂及身體療程。SPA 設有桑拿及熱水浴缸。住宿提供各式護理療程,其中包括水療。

獎項及聯盟

住宿通過環保認證
此住宿已參加Travellife,該計劃旨在衡量住宿對下列一個或多個方面的貢獻:環保、社區、文化遺產、本地經濟。

收費及政策

小童及加床

  • 可提供托兒服務,費用另計

政策

只有已辦理入住手續的住客方可進入客房。
此住宿採用中水回收系統。
店內保安設備包括滅火筒、煙霧探測器及急救箱,讓住客安心放心。
入住時使用的信用卡 (以備雜費之用) 之持卡人姓名,必須是主要訂房人。
此住宿接受以信用卡付款。不接受現金。
接受以下信用卡:Visa、Mastercard
此住宿保留權利,可於旅客抵達前收取信用卡授權預付金。
請注意,不同國家/地區和住宿的文化和旅客政策或會有所不同,顯示的政策由住宿提供。

其他名稱

All Inclusive Punta Cana RIU
All Inclusive RIU Punta Cana
Palace RIU Punta Cana
Punta Cana Palace
Punta Cana Palace RIU
Punta Cana RIU
RIU All Inclusive Punta Cana
RIU Palace Punta Cana
RIU Palace Punta Cana All Inclusive
RIU Punta Cana Palace
RIU Palace Punta Cana All Inclusive All-inclusive property
RIU Punta Cana Inclusive incl
RIU Palace Punta Cana All Inclusive
Hotel Riu Palace Punta Cana - All Inclusive Punta Cana

常見問題

我可否免費取消蓬塔卡納 Riu Palace 全包酒店的預訂,並獲發全額退款?

可以。蓬塔卡納 Riu Palace 全包酒店在我們網站上有提供可全額退款的房價計劃。如以可全額退款的房價訂房,你可因應住宿的取消預訂政策,最遲於登記入住前幾日取消預訂即可。有關具體條款及細則,請務必參閱此住宿的取消預訂政策。

蓬塔卡納 Riu Palace 全包酒店是否設有泳池?

是的,此住宿設有3 個室外泳池及兒童泳池。

蓬塔卡納 Riu Palace 全包酒店是否允許寵物入住?

很抱歉,恕不准攜帶寵物入住。

蓬塔卡納 Riu Palace 全包酒店是否設有店內泊車位?

是的,此住宿設有免費自助泊車服務。

蓬塔卡納 Riu Palace 全包酒店的登記入住及退房時間為何?

登記入住開始時間:15:00;登記入住結束時間:23:00。退房時間為 12:00。住宿可提供特快登記入住與退房服務。

蓬塔卡納 Riu Palace 全包酒店是否附設娛樂場?

否,此住宿不設娛樂場,但阿瓦隆公主賭場 (8 分鐘車程外) 就在附近。

蓬塔卡納 Riu Palace 全包酒店店內與附近有什麼好玩?

你可享受划橡皮艇、滑翔傘及滑浪風帆等店內活動的樂趣,並到店內網球場精進球技。店內其他休閒康樂節目包括健身班。你可享用 SPA 服務,又或在 3 個室外泳池中任選一個暢泳。蓬塔卡納 Riu Palace 全包酒店亦備有4 間酒吧、夜總會、滑水梯、桑拿、健身中心及電子遊戲室。

蓬塔卡納 Riu Palace 全包酒店內或附近是否設有餐廳?

是的,此住宿附設 6 間餐廳。

蓬塔卡納 Riu Palace 全包酒店是否設有戶外私人空間?

是的,每間客房都配備庭院。

蓬塔卡納 Riu Palace 全包酒店附近區域有何特色?

從蓬塔卡納 Riu Palace 全包酒店出發,短短 8 分鐘步程可到亞倫娜戈爾達海灘,8 分鐘步程即達水花水上樂園。當地區域適合步行,海灘極具人氣。

Hotel Riu Palace Punta Cana - All Inclusive的評價

評價

8.4

很好

8.6/10 

整潔度

9.0/10 

職員與服務

8.6/10 

設施服務

8.4/10 

住宿狀況

8.6/10 

環保程度

評價

8/10 很好

Can’t wait til next time!

We stayed at RIU resorts Palace Punta Cana for our anniversary. It was a great experience. Staff was very nice and accommodating. Food was good despite all the negative reviews on that subject. Some concerns that did arise is the air conditioning not being able to be readjusted so the room would stay freezing unless we turned it completely off and just let the fan stay on high all night. Which would have been okay if it wasn’t so humid. Also, the bed was extremely firm so it hurt my back. Entertainment could use a little sprucing up. Not much excitement happening there. Overall however, I would definitely go back and recommend this place to anyone looking for a reasonable all inclusive resort with great amenities and courteous staff members.
Lori-Ann (3 晚行程)
Hotels.com 真實旅客評價

2/10 欠佳

Pablo (5 晚行程)
Hotels.com 真實旅客評價

10/10 完美

Jennifer (4 晚行程)
Hotels.com 真實旅客評價

10/10 完美

JOÃO (7 晚行程)
Hotels.com 真實旅客評價

2/10 欠佳

Riu manager did NOT let my taxi driver on the property because the security guard and the driver got into an argument. I booked the taxi before I left the untied states. Riu chose not to let my driver on the property yet they did nothing to help my family and I get to the gate. I had to spend 50 dollars to get a taxi that was already on the property to give my family and I a ride to the airport. Riu manger did not care that I had a flight to catch. The manager actually said "that is not my problem" when I told her I had a flight to catch. The manger did not like any of my ideas. They had carts to take riu guest to the casino. I asked if we could get dropped off to the gate and the manager stated the carts are used in the afternoon and that the situation had nothing to do with her. I am paying money to stay at Riu. If I have a problem than its your problem too.
Expedia 真實旅客評價

2/10 欠佳

Riu manager did NOT let my taxi driver on the property because the security guard and the driver got into an argument. I booked the taxi before I left the untied states. Riu chose not to let my driver on the property yet they did nothing to help my family and I get to the gate. I had to spend 50 dollars to get a taxi that was already on the property to give my family and I a ride to the airport. Riu manger did not care that I had a flight to catch. The manager actually said "that is not my problem" when I told her I had a flight to catch. The manger did not like any of my ideas. They had carts to take riu guest to the casino. I asked if we could get dropped off to the gate and the manager stated the carts are used in the afternoon and that the situation had nothing to do with her. I am paying money to stay at Riu. If I have a problem than its your problem too.
Genaro (7 晚家庭旅程)
Expedia 真實旅客評價

6/10 不錯

Martine (10 晚家庭旅程)
Hotels.com 真實旅客評價

10/10 完美

Great Vibe and Excellent Staff

Rooms felt spacious and were clean. Common areas too. We were able to find chairs at beach and the (multiple) pools. We did a sunset horseback riding tour (amazing), but other than that were entertained for our 3 full days and 4 nights at the resort. A small shopping lane with souvenir shops is available. The staff really was the highlight. Gracious, friendly, and very interested in making our stay great. They were always present when you needed something (not used to that in the US). Drinks were good and you rarely waited for someone to come by to ask if you wanted to refill - or pick another to try from the menu! I'd say the buffet area was always crowded. Restaraunts were worth doing as an option if you wanted that experience. Check the menus posted. One note- I did not realize you needed to turn in your key and pool cards to get a little ticket upon checkout. This is presented to the bell captain when your ride arrives. I'm used to leaving keys in room and taking off but that's not how it's done. Luckily this process didn't delay our departure to the airport.
Kristen (4 晚家庭旅程)
Hotels.com 真實旅客評價

8/10 很好

Great Trip, Minor Complaints

Let me start off by saying my complaints are very minor compared to the wonderful stay we had. The property was gorgeous and the people were lovely. The food was okay, could be improved. And the checkout process was confusing, but I would still recommend it to everyone.
Raquel (4 晚家庭旅程)
Hotels.com 真實旅客評價

8/10 很好

Excellent service, staff was on top of their duty. What I did not like , we had cocarahas in the room
Magdalena (7 晚浪漫旅程)
Expedia 真實旅客評價

6/10 不錯

I love the location of the property and the variety of pools and beach. There was food most of the time however the menu was not very kids friendly except for fries. There were no chicken options. The food was good and most of the staff were very friendly to ensure guest feel welcome. The cleaning crew tries their best but the owners need to invest to make the rooms clean of bugs. I was expecting more for a 5 star hotel but was deceived by mosquitoes, roaches and other bugs in the rooms. Also for a kids friendly place there was no smoke free area. I found that some of the staff were not as kind to the local guests. I was served cold food at the a la carte restaurant and was asked to wait but non local looking people were allowed in quick and served properly. There were many activities but people had to do their own search for activities.Transportation not offered and shows were at other locations. No clear map of the property. I have to say that Antonio and Castillo were excellent servers at the Buffett breakfast & dinner. I spoke with some of the guys from reception who tried so hard to ensure that issues were resolved. Rene, Rismery, Daniel and David went above to assist with some issues. Although the place looks great on the pictures the facilities are not maintained properly and some things malfunction. The sink in my room was working only on one side. The sheets were dirty or stain and for a 5 star hotel I expected quality and cleanliness. Hotel is overpriced neglected.
Salvador Galdamez (5 晚家庭旅程)
Travelocity 真實旅客評價

10/10 完美

Amazing place to stay
Camila (5 晚行程)
Expedia 真實旅客評價

4/10 一般

Mercedes Velez (5 晚行程)
Expedia 真實旅客評價

10/10 完美

John (6 晚行程)
Expedia 真實旅客評價

6/10 不錯

Pros: The property wasn't overly massive. Many pool options. Good buffet. Friendly staff. Close proximity to the beach. Cons: It was missing a vibe. Yes, there are 4 off-site easily accessible themed party options, but it was missing the daily entertainment crew rounding people up for activities - whether aqua aerobics, dance lessons, or drinking games by the pool. It was missing the enthusiasm of the staff to get people excited about participating in activities.
Tessie (5 晚家庭旅程)
Expedia 真實旅客評價

10/10 完美

EVRIM (3 晚行程)
Expedia 真實旅客評價

10/10 完美

The property grounds were very clean. The staff were friendly, nice and helpful. I didn’t like the fact that my safe would not open and this was on my bday when I was supposed to head down for dinner. The front desk kept saying 15 min it ended up being over 2 hrs they had me miss my bday celebration in the dining hall which was very disappointing because, that was the purpose of my trip. The rooms were a little dated and my room actually had a bad leak from the vent in the ceiling one day it was raining which also was my bday. The entertainment was good and the team was lots of fun. Overall, a good experience!! Shout out to Pacheko at the front desk and Biembo in the dining hall for such informative and fun conversations especially with me being a solo travel they made sure I was taken care of.
Shanita (5 晚行程)
Expedia 真實旅客評價

10/10 完美

This place is AMAZING! My kids and I came here between Christmas and New year. The resort is huge. It’s so beautiful. There is a ton of staff and we never had to wait for anything ( drinks, food, room service, swimming activities etc.). I cannot compliment the staff enough. Everyone was so very friendly and helpful! The buffet was large and had so many options. They also have like 4 or 5 special dining restaurants that look amazing but we had only packed for “beach” activities and didn’t realize that we should have packed dress clothes, as these restaurants do have a dress code. I’ve been to a lot of places and place felt like we were in Paradise. I definitely recommend going to the scape adventure park where you spend the day zip lining and swimming in beautiful caves. Our transportation picked us up right from the hotel. This is definitely a place we will revisit!!
Tina (4 晚家庭旅程)
Expedia 真實旅客評價

10/10 完美

Everything great
Manuel (5 晚家庭旅程)
Expedia 真實旅客評價

8/10 很好

We loved the stay for the most part - the resort is beautiful and well maintained overall, the beach is gorgeous, many dining options with no restrictions or reservations necessary, which i really appreciated (the Italian restaurant was not great, but we enjoyed the food in the other ones).The weather was perfect too, and we were able to book some really fun excursions with reasonable pricing through the hotel destination services! A couple of things that were not so good - the rooms could definitely use some updating, the service is not super friendly or eager (except for bell boys and bartenders). Also, front desk never gave us clear info on anything we asked (mutiple people). And the tiny little bugs in the rooms were driving us insane - they were in everything. At first i freaked out thinking they were bed bugs - thank god no! I don't know what they were, but it's still unpleasant finding them everywhere in the room. Entertainment was ok, but nothing too interesting - it was mostly local singers (although pretty good ones!) On a good note - RIU parties did not disappoint, sooo much fun! I would say it's a decent resort, but for the money we paid - i've been to better ones for sure.
Natalia (4 晚家庭旅程)
Expedia 真實旅客評價

6/10 不錯

This is is not a 5 start hotel They need to improve on: food and service
Lizette (6 晚行程)
Expedia 真實旅客評價

10/10 完美

It was nice the only problem was that the toilet wasn’t working properly.
Cecilia (3 晚家庭旅程)
Expedia 真實旅客評價

10/10 完美

Food at the beach restaurant is horrible,sport bar food horrible,black meat nothing fresh and well done,people excellent,beach water is kind of cold,riu pacha disco is too hot,music is good and the drinks is limited,casino only one 5 dollars table of black jack,everyone losers,one roulette table,like 10 slot machines no good….
Jesus Reyes (3 晚浪漫旅程)
Expedia 真實旅客評價

6/10 不錯

Lorraine (4 晚行程)
Expedia 真實旅客評價

8/10 很好

I wish they can put more Effort on the foods and drinks. Everything else was excellent.
Juan A (4 晚行程)
Expedia 真實旅客評價