This hotel seemed nice from the outside, but the inside needs work. The rooms smelled bad and the bathroom was dirty, like it hasn’t had a deep clean ever. The lock on the door needs to be more secure, you shouldn’t be able to open the door a little when it’s locked.
Aaron
Aaron (2 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 10 月 17 日
NEVER AGAIN!!!
Coming from out of State but stayed at a Best Western as well worked along in the past & this has been the worse experience. Staying on The 2nd floor went to get ice. The ice machine wasn’t working, had to walk downstairs to be told that it’s not working & to use the 3rd floor one. the room I was In was nasty. There was dried up blood by the sink walls, the bathroom tub has rust & dark stains, the bedroom lamps were holes, and black stains all over. Mind you these lamps shades were beige. Upon opening up the sofa bed there were no extra Linen. And the mattress had no sheets. Had to walk downstairs and ask. Waiting for extra the young lady only provided 1 blanket. So had to return to ask for something as who is going to sleep on just a mattress. Even though we asked for sheets for the sofa we couldn’t even open the sofa bed because how uncomfortable how dirty it looked we just placed the bed sheets on top of the sofa. The next morning I informed the gentleman at front desk that the water in the tub was not going down & was not able to get the water stopper to come back up. He said ok he will have someone take care of it. After returning back in the evening I came back to no one coming in the room. The room wasn’t cleaned, all the dirty linen that I placed By the door was still there as well as the bag of trash. There was no clean linen to use or nothing & no there was no sign placed at the door for privacy or no housekeeping. To finish off there was no Hot water running.