My husband and I had been at the hotel in June. We had a wonderful experience. We decided to bring my son and daughter in law. I have VIP with Expedia and asked for the upgrade ( I did not receive) my son and his wife had a much better view. The first night their room air conditioner was making a very loud noise , after 3 trips in the middle of the night from maintenance , they banged on it and sprayed a lot of WD40. Which made my son throw up from the smell! On top of everything else they never came to clean their room!! We asked about that and they blamed them and said they must have had their Do not disturb.. wooden door ornament on. Which they didn’t even have one for their room!!’ The next day NO one tried to contact us to change rooms. We went to front desk and with a lot of stress and alot arguing and telling them they deserved something they got a 30 min massage. They Never changed their room and it got cleaned once on their last day!!
On the other hand the food is very good! The service at the pool is also very good!
Kimberly
Kimberly (3 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年11月19日
Susan
Susan (2 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年11月13日
Edward
Edward (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月2日
Kevin
Kevin (7 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月22日
Great service, lovely atmosphere, a great variety of delicious food, unbeatable views and location
Tyler
Tyler (6 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年10月19日
People were very friendly and the service was great.
Don Walter
Don Walter (4 晚浪漫旅程)
Expedia 真實旅客評價
6/10 不錯
2024年10月15日
This is a great resort with a very friendly staff. The primary restaurant we used was slow and I thought the food quality at breakfast was average. It is also hard to get small things like a cup of coffee without a long wait.
K. David
K. David (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月12日
100 recomendado
Carlos
Carlos (5 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2024年9月6日
Soo Huay
Soo Huay (5 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月5日
I love the service and how well maintain is the property and the surrounds.
Wilber
Wilber (4 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年9月4日
I’ve stayed at Villa del Arco twice. First time5 star experience. 2nd time, 2 of the 6 days, the water was shut off for multiple hours in the middle of the day for repairs maintenance. One of the days, my niece was getting married on the beach. Otherwise, facility was on point & staff friendly and helpful.
Amy
Amy (5 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月1日
Beautiful. Clean. Delicious food.
Debbie
Debbie (7 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2024年7月31日
Safe. Wonderful one-bedroom suites. Beautiful pools and beachfront. Close to Cabo San Lucas which makes it very convenient for dining out, shopping and clubbing in the township of Cabo.
Robert D
Robert D (8 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年7月21日
It’s a beautiful place and the staff was amazing. Definitely recommend
Ericka
Ericka (4 晚家庭旅程)
Expedia 真實旅客評價
4/10 一般
2024年6月29日
Christina
Christina (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年6月28日
Heather
Heather (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年6月17日
Family and Friends Vacation
It was a great experience
Sherry
Sherry (4 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年6月12日
Thanks, great service
Valentin
Valentin (4 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年6月9日
I loved my stay. I took off 1 star because of the horrible service from El Patron restaurant during the Dallas Mavs game and the next day guests fighting during the one night I decided to stay in my room to rest.
Juan
Expedia 真實旅客評價
6/10 不錯
2024年6月8日
Patrick
Patrick (6 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年6月2日
The place smelled like a dirty mop
They had the water turned off for 12 hours at night. You couldn’t flush the toilets
Kathleen
Kathleen (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年5月27日
Katia
Katia (3 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年5月24日
Demasiado caro para lo que ofrecen.
Roman
Roman (6 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年5月21日
The property was okay. Didn’t love didn’t hate. Not sure we will be back.