1.Elevator has been broken 'for awhile' with no plans to have it repaired. This means the kitchen I paid for and the quieter room I requested were unavailable and I had to be rebooked into a room with fewer amenities directly behind the office.
2. Fitness center has broken machinery (the recumbent bike). Since I suffer from mild vertigo, I can't use treadmills for very long. No fitness center use for me.
3. Only two bedside drawers in the entire room? I stayed for 4 nights/5 days and had very few places to put clothes.
4. Breakfast bar: warm items were cold the two days I tried to eat. "Hot water' tasted like it had coffee residue in the carafe.
5. No ice machine on the first floor. I had to stay on the ground floor since there is no working elevator, and even though there is a sign pointing to Ice & Vending machines, there is no ice. I would have asked at the front desk, but there was no one there and the bell had been removed at that time.
I will not be back.
Jillian
Jillian (4 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 12 月 31 日
Sonya
Sonya (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024 年 12 月 31 日
Santa Winderland trip
Nice hotel, safe subroundings.
robin
robin (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 12 月 30 日
Xena E
Xena E (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024 年 12 月 29 日
Elevator was broken
Leah
Leah (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024 年 12 月 15 日
The staff was very nice and accommodating. On the other hand, the elevator was out of service and had been for three months. We did not have a stopper for the bathtub and we had no ice bucket. Hotel really needs to be updated and the carpets need to be cleaned.
Stacy
Stacy (2 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2024 年 12 月 14 日
David
David (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024 年 12 月 10 日
The staff waa very friendly
Ivette
Ivette (2 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024 年 12 月 1 日
Not long for this world
My guess is they are honoring existing reservations and then shutting this place down. The elevator doesn’t work and they said they will not be fixing it. The lobby smells like mold and there is mold on the bathroom ceiling. They were kind enough to give us a first floor room so we didn’t have to hike the stairs. It’s a good location so I imagine they will put something else there.
Anne B
Anne B (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024 年 11 月 29 日
Brandon
Brandon (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024 年 11 月 24 日
william
william (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024 年 11 月 18 日
Jill
Jill (1 晚行程)
Expedia 真實旅客評價
4/10 一般
2024 年 11 月 18 日
No thank you
$350 for one night at a 2 star hotel. Plus elevator was broken had to go up three flight of stairs, was not offered any compensation off the room for the inconvenience.
I showed up 30 mins before check in started, just to be told I had the last room avail which was of course most inconvenient placement from the staircase to top floor
Room had bugs and trash from previous tenant in bathroom
Walls are paper thin, had to hear neighbor room come home at 230/3am (after knocking on wrong room), and hear them spend 10 mins blowing up an air mattress
Needless to say, unimpressed and disappointed no compensation for the elevator being broken m….after spending $350 for one night!
They gladly sold out all the rooms tho
Samantha
Samantha (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024 年 11 月 17 日
The elevator was not working! Not ADA compliant.
Anita
Anita (1 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2024 年 11 月 17 日
Ok, but…
The elevator didn’t work, the door keys only worked part of the time and the remote didn’t have batteries.
Richard
Richard (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024 年 11 月 16 日
Melissa
Melissa (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024 年 10 月 30 日
Karen
Karen (2 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024 年 10 月 27 日
Not good
No elevator. We were on the third floor. Elevator broken. Hot water inop. Not good.
John
John (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024 年 10 月 27 日
oct 26
under construction
elevator not working
smells like mold
water is yellow
Jessica
Jessica (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024 年 10 月 25 日
James
James (1 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024 年 10 月 13 日
Jaquaela
Jaquaela (1 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2024 年 10 月 11 日
The door to our room didn't lock from the outside so anyone could get in if we were not there to lock it from the inside. Multiple calls to the manager and of course she was never available.