我可否免費取消皇家吳哥度假村和 SPA的預訂，並獲發全額退款？

可以。皇家吳哥度假村和 SPA在我們網站上有提供可全額退款的房價計劃。如以可全額退款的房價訂房，你可因應住宿的取消預訂政策，最遲於登記入住前幾日取消預訂即可。有關具體條款及細則，請務必參閱此住宿的取消預訂政策。

皇家吳哥度假村和 SPA是否設有泳池？

是的，此住宿設有室外泳池及兒童泳池。

皇家吳哥度假村和 SPA是否允許寵物入住？

很抱歉，恕不准攜帶寵物及輔助動物入住。

皇家吳哥度假村和 SPA的登記入住及退房時間為何？

登記入住開始時間：14:00；登記入住結束時間：23:00。退房時間為 12:00。

皇家吳哥度假村和 SPA店內與附近有什麼好玩？

你可享受店內活動的樂趣，例如騎馬，並在高爾夫球場練習揮桿。店內其他休閒康樂節目包括生態遊。你可享用 SPA 服務，或浸泡在 3 個熱水浴缸之一內療癒五感。皇家吳哥度假村和 SPA亦備有2 間酒吧、室外泳池、桑拿、蒸氣室、野餐區及花園。

皇家吳哥度假村和 SPA內或附近是否設有餐廳？

是的，此住宿附設 3 間餐廳。

皇家吳哥度假村和 SPA的客房是否配備私人熱水浴缸？

是的，每間客房均配備按摩浴缸。

皇家吳哥度假村和 SPA附近區域有何特色？

皇家吳哥度假村和 SPA位於暹粒市中心，短短 1 分鐘步程可到六號國道，6 分鐘步程即達吳哥之眼。

暹粒皇家吳哥度假村和 SPA優惠

Q: 皇家吳哥度假村和 SPA是否設有泳池？

是的，此住宿設有室外泳池及兒童泳池。

Q: 皇家吳哥度假村和 SPA是否允許寵物入住？

很抱歉，恕不准攜帶寵物及輔助動物入住。

Q: 皇家吳哥度假村和 SPA內或附近是否設有餐廳？

是的，此住宿附設 3 間餐廳。

Q: 皇家吳哥度假村和 SPA的客房是否配備私人熱水浴缸？

是的，每間客房均配備按摩浴缸。

6/10 不錯

2019 年 12 月 13 日

安排機場酒店接駁交通失誤，雖然後來得到處理，但仍浪費了時間和金錢。員工提供服務，會暗示我需要支付小費，我覺得這樣非常不好。環境方面，問題不大。

4 晚商務旅程

Expedia 真實旅客評價

8/10 很好

2017 年 6 月 22 日

Not bad overall

The life function might not be as good as those hotels located in downtown, but it's only 5 minutes ride to both airport and downtown. If you do not plan on going too far, Tuk Tuk should be a high-CP choice for getting around. Lucky Mall in downtown area is an excellent place for shopping grocery.

4 晚商務旅程

Hotels.com 真實旅客評價

4/10 一般

2016 年 7 月 14 日

只對西方客人較友善

有一天因需要在早餐供餐前就出門而請飯店準備餐盒，結果只提供四個小餐包、一盒零星的水果和一罐水，第二次也需要提早出門，我們在前一天就反應上次餐盒吃不飽，請準備多一些食物，結果是將四個小餐包和水果放在同一盒裡面給我們！說好飯店會提供免費市區接送服務，結果是我們預約時說超過預約人數，隔天因為有西方客人，飯店就出動了兩台車送大家去市區，回程時只來一台車，我們是早就預約了，可是司機居然要求讓那群西方客人上車，幸好經過我們反應才讓我們搭乘！

Expedia 真實旅客評價

8/10 很好

2016 年 1 月 29 日

泳池十分大房間非常舒適酒店餐廳晚飯的服務及食物水平很高這正是酒店我最深刻的印象惟花灑供水較遜

Hotels.com 真實旅客評價

8/10 很好

2015 年 3 月 2 日

Room, staff and pool ok

Room and pool is large enough. Staff are helpful. Public area a bit dated. We had spa here twice and it's nice. A bit far from centre, need to take 15-20mins tuk tuk (3 USD) to old market. Breakfast just so so

Hotels.com 真實旅客評價

8/10 很好

2015 年 2 月 22 日

10/10 完美

2014 年 12 月 27 日

Excellent Hotel~

It's our first visit to Siem Reap and our stay in Royal Angkor Resort has become part of the wonderful memory of our honeymoon trip. Let me try my best to keep it short. The staff is very friendly and helpful. While English is not my mother-tongue, I found no difficulties communicating with the staff in English. We have stayed for 5 nights, and throughout our stay the room has been kept in very clean condition, except that one night when we returned to the room and found the door to the balcony was left opened. But it only happened once during our stay, so it's a just a minor and forgivable mistake. Before our trip I had learnt from internet sources that insufficient hot shower is a common issue among Siem Reap's hotel. But I found nothing like that in Royal Angkor Resort during our stay. If I have to point out one thing that I don't like about the hotel, that must be the insects~! I enjoyed the view of our private balcony so much, but I didn't stayed there as much as I desired because there are too many insects in outdoor area. But to be fair, I know it's a national-wide issue instead of the hotel's. Finally, I appreciate it so much that the hotel had presented me with a birthday surprise even I haven't mentioned it at all -- it must be that they are smart enough to notice it from my passport. This sort of attention to details really touches me. What the hotel has delivered exceed my expectation. I would like to write more but this site doesn't allow me to be lengthy.

Expedia 真實旅客評價

8/10 很好

2014 年 12 月 25 日

还不错的入住体验

酒店位于市区和机场中间的所谓高速路上，到机场和市区都是十分钟的车程。酒店有免费机场接送，这点不错。早餐是自助的，品种还OK，旁边有SPA馆，技术有点一般，而且说好了一个小时的精油按摩，50分钟就结束了，相比几十美金价格而言小失望。酒店泳池很大，这点很赞，迎宾和服务人员都很热情，可以帮忙联系TUK TUK或者小轿车，虽然是固定价格，但是相比外面稍微有点贵，可能是长期服务酒店的熟客，看在应该算安全的份上，就OK了。房间的淋浴是需要站在浴缸里的，这点不太好，而且洗手间地漏下水很慢，淋浴的话，水会漫出来，这点需要改进。

HotelClub 真實旅客評價

8/10 很好

2014 年 9 月 28 日

不错

酒店地理位置稍微偏僻，但是每天晚上酒店有车接送去酒吧街，所以感觉还不错。酒店卫生间洗脸盆超大，非常好用

Hotels.com 真實旅客評價

10/10 完美

2014 年 7 月 8 日

clean room and nice pool

the staff are nice and the food in restaurant is not bad. just that the breakfast are mostly the same everyday. the hotel is very close to some tourist spots, such as museums and cultural village.

Expedia 真實旅客評價

10/10 完美

2014 年 3 月 3 日

一流的服务

服务特好，免费的机场接送，还免费帮我升级了去villa房，谢谢

Hotels.com 真實旅客評價

10/10 完美

2013 年 10 月 21 日

服務一流

是次是我的生日及渡蜜月之旅!!出發前很多朋友都提出柬埔寨衛生差宴落後!!! 酒店衛生很好...服務超細心....食物乾淨!! 而且, 他們很有心的為客人服務!!! 完全改變我對柬埔寨的感覺!!!一流!! 真心推介!!!!

Hotels.com 真實旅客評價

10/10 完美

2023 年 11 月 22 日

This is the second time we have stayed here. I have nothing but good things to say about Royal Angkor Resort. The place is clean, the staff very friendly and the food is very good. The resort is not too close to town, but close enough to be convenient. The rates are very reasonable too. I would recommend to anyone to stay here, you won't be sorry.

Brian (10 晚家庭旅程)

Orbitz 真實旅客評價

10/10 完美

2020 年 1 月 27 日

Raeka (2 晚友伴旅程)

Hotels.com 真實旅客評價

8/10 很好

2019 年 10 月 10 日

Standard not as expected

I thought the hotel was rated as a 5 star but i disagree. I will give the resort no more than 4 stars. The building is old, the AC is not always running in the common areas. I had a massage and i had to share my room with a male friend because they only had one steamer. Although there was a curtain in between, it was kind of uncomfortable. If i had known, i would've selected a different type of massage. The Buffett breakfast was good but the juices were not freshly made. The OJ tasted like Tang. The staff was super friendly though. No complaint about it.

Susana (5 晚友伴旅程)

Hotels.com 真實旅客評價

10/10 完美

2019 年 8 月 31 日

This ia a beautiful hotel. The entrance is magnificent, the decoration beautiful, the room was large. Ours had a balcony looking to the wonderful swimming pool. The staff very friendly and cooperative. They have shuttle service from and to the airport which us really convenient. They will also take you on the shuttle to other places.

Mariana (2 晚浪漫旅程)

Expedia 真實旅客評價

10/10 完美

2019 年 8 月 5 日

3 晚行程

Expedia 真實旅客評價

10/10 完美

2019 年 8 月 3 日

A Poor Khmer Family's Dream Come True!

We are from California and traveled with our Khmer family from Phnom Penh so they could experience the brighter side of their country. We wanted this experience to be memorable in their hearts and minds forever. We wanted these beautiful souls to see what foreigners see when traveling as tourists. We experienced the beautiful hotel, the amazing staff, the Restaurant, the pools and the spa. *** 5 Stars all the way ***

JoyHugh (2 晚家庭旅程)

Hotels.com 真實旅客評價

10/10 完美

2019 年 6 月 26 日

1 晚行程

Lastminute 真實旅客評價

10/10 完美

2019 年 6 月 17 日

Very upmarket and very comfortable room.BREAKFAST HAD SOME FANTASTIC CHOICES AND THE POOL SIDE SERVICE WAS GOOD

3 晚友伴旅程

Expedia 真實旅客評價

8/10 很好

2019 年 3 月 7 日

A peaceful retreat

Friendly staff eager to please, lovely pool, nice cambodian flavor.

AMITA (1 晚浪漫旅程)

Hotels.com 真實旅客評價

10/10 完美

2019 年 2 月 15 日

Très bon accueil, pick up à l'aéroport, service navette pour centre ville gratuit, personnel sympathique et souriant. Magnifique piscine dans un très joli jardin. Buffet petit dej complet.

MARIA (5 晚家庭旅程)

Hotels.com 真實旅客評價

10/10 完美

2019 年 1 月 29 日

Beautiful and clean hotel. Breakfast is awesome.

Aini (4 晚行程)

Expedia 真實旅客評價

10/10 完美

2019 年 1 月 21 日

3 晚行程

Expedia 真實旅客評價

10/10 完美

2019 年 1 月 13 日

Amazing place

Amazing hotel, the room was spacious and really comfortable, the bathroom was great and very clean, the staff were really attentive and always there, the pool, wow a great size and quiet, probably the biggest pool that I have seen in hotel for a long time, if you want a few days chilling this is the place to do it

stephen (2 晚浪漫旅程)

Hotels.com 真實旅客評價

皇家吳哥度假村和 SPA

Royal Angkor Resort & Spa

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常見問題

我可否免費取消皇家吳哥度假村和 SPA的預訂，並獲發全額退款？

皇家吳哥度假村和 SPA是否設有泳池？