Mercure Queenstown Resort

4.0 star property
Ski hotel with ski shuttle, near Lake Wakatipu

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Photo gallery for Mercure Queenstown Resort

2 restaurants, breakfast served
In-room safe, individually furnished, desk, blackout curtains
Outdoor pool, open 7:00 AM to 10:00 PM, pool umbrellas, pool loungers
2 restaurants, breakfast served
Aerial view
Nestled near Lake Wakatipu, Mercure Queenstown Resort offers an eco-friendly retreat with a coffee shop and lush garden. Enjoy the hotel's two on-site restaurants for breakfast and dinner, or unwind in the sauna or spa tub after a day of skiing via the ski shuttle.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Connecting rooms available
  • Bar
  • 24/7 front desk
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • 2 restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Ski storage
  • Fitness centre
  • Sauna
  • Self parking
  • Children's pool
  • Hot tub
  • Room service

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
  • Garden
The current price is $127
$146 total
includes taxes & fees
23 Nov - 24 Nov

Why we love this property

Culinary paradise awaits
Taste adventure at 2 restaurants, a cafe, and the bar. Indulge in ocean-view dining, private picnics, in-room champagne, and vegan options.
Luxurious sleep zone
Slip into soft dressing gowns before drawing blackout drapes for perfect rest. Each room boasts curated furnishings and champagne service.
Ski paradise at hand
This hotel offers nearby skiing and snowboarding. Ski shuttles, equipment rentals, and lessons make it easy. Unwind in the hot tub after slopes.

Room options

Available filters for rooms
Showing 6 of 6 rooms

Room, 1 King Bed, Garden View

8.0 out of 10
Very good
(5 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
  • 24 sq m
  • Sleeps 3
  • 1 King Bed

Superior Room, 2 Queen Beds, Lake View

9.0 out of 10
Wonderful
(16 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
  • 29 sq m
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Lake View

7.6 out of 10
Good
(15 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
  • 28 sq m
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Lake View

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
  • 28 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

Double Room, 2 Double Beds, Garden View

9.0 out of 10
Wonderful
(22 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

Superior Room, 1 King Bed, Lake View

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
  • 28 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

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About the area

Map
Sainsbury Road, Queenstown, 9300

What's nearby

  • Skyline Queenstown - 3 min drive - 1.9 km
  • Kiwi and Birdlife Park - 3 min drive - 1.9 km
  • Queenstown Mall - 3 min drive - 1.9 km
  • TSS Earnslaw Steamship - 4 min drive - 2.3 km
  • Queenstown Gardens - 10 min drive - 3.3 km

Getting around

  • Queenstown (ZQN-Queenstown Intl.) - 17 min drive
  • Ski shuttle (surcharge)

Restaurants

  • ‪Saigon Kingdom - ‬3 min drive
  • ‪Pub On Wharf - ‬4 min drive
  • ‪Atlas Beer Cafe - ‬3 min drive
  • ‪Finz - ‬3 min drive
  • ‪Smiths Craft Beer House - ‬3 min drive

About this property

Mercure Queenstown Resort

Mercure Queenstown Resort features a ski shuttle and puts you near winter activities such as downhill skiing, snowboarding and cross-country skiing. Guests can take a dip in the outdoor pool or grab a bite to eat at South Eatery Restaurant, which serves dinner and is one of 2 restaurants. A bar/lounge, a fitness centre and a hot tub are other highlights. Ski storage is also available. Fellow travellers love the helpful staff.

At a glance

DONE

Hotel size

    • 148 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11 AM
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • The property charges 2 per cent for credit card payments
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free wired internet access in rooms
LOCAL_PARKING

Parking

    • Uncovered on-site self-parking (NZD 15.00 per night)
    • Wheelchair-accessible parking on site
    • On-site parking includes off-street options
DONE

Off-site

    • Ski shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • Private picnics
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Children's menu
  • Pool gate

What to do

  • Private winery tours
  • Beach nearby
  • Bike rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Kayaking nearby
  • Snorkelling nearby
  • Scooter/moped hire nearby
  • Skydiving nearby

Working away

  • 24-hour business centre
  • 3 meeting rooms
  • Conference space (3272 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas
  • Ski storage
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fireplace in reception
  • Television in common areas
  • Fitness centre
  • An outdoor pool
  • Hot tub
  • Sauna
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Annual offsets purchased for at least 10% of carbon footprint
  • Locally owned and organised tours and activities
  • Local artist showcase
  • At least 10% of profits reinvested in community and sustainability
  • Local culture and ecosystem education
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge

Ski

  • Ski shuttle (surcharge)
  • Ski storage
  • Ski lifts nearby
  • Ski runs nearby
  • Downhill skiing nearby
  • Skiing lessons nearby
  • Snowboarding nearby
  • Ski hire shops
  • Snowmobiling nearby
  • Snowshoeing nearby

Room amenities

Be entertained

  • 50-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Individually furnished

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free wired Internet
  • Phone

Food and drink

  • Champagne service
  • Mini fridge

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Dining

South Eatery Restaurant – Overlooking the ocean, this restaurant only serves dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Rises Restaurant – Overlooking the ocean, this restaurant only serves breakfast. A children's menu is available.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Refundable deposits

  • Deposit: NZD 100 per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately NZD 32 per person
  • Ski shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of 2 per cent

Children & extra beds

  • Rollaway beds are available for NZD 65.0 per night

Parking

  • Uncovered self-parking costs NZD 15.00 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 10:00 PM

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Also known as

Mercure Queenstown
Mercure Queenstown Resort
Mercure Queenstown Queenstown
Mercure Resort Queenstown
Queenstown Mercure
Queenstown Mercure Resort
Mercure Hotel Queenstown
Mercure Resort Queenstown Hotel Queenstown
Mercure Queenstown Resort Hotel
Mercure Queenstown Resort Queenstown
Mercure Queenstown Resort Hotel Queenstown

Frequently asked questions

Does Mercure Queenstown Resort offer free cancellation for a full refund?

Yes, Mercure Queenstown Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Mercure Queenstown Resort?

Yes, there's an outdoor pool and a children's pool. Guests have pool access from 7:00 AM to 10:00 PM.

Are pets allowed at Mercure Queenstown Resort?

Sorry, pets aren't allowed.

Is parking offered on site at Mercure Queenstown Resort?

Yes. Self-parking costs NZD 15.00 per night.

What are the check-in and check-out times at Mercure Queenstown Resort?

Check-in start time: 2 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.

Is there an on-site casino at Mercure Queenstown Resort?

No, this hotel doesn't have a casino, but SKYCITY Wharf Casino (3-min drive) and Skycity Queenstown Casino (4-min drive) are both nearby.

What is there to do at Mercure Queenstown Resort and nearby?

Have fun with nearby winter activities such as cross-country skiing, snowboarding and snowmobiling, and in warmer months, enjoy a round of golf at the nearby golf course. Additional recreation nearby includes casino gaming, ecotours and segway hire. Enjoy a relaxing soak in the hot tub and an invigorating swim in the outdoor pool. Mercure Queenstown Resort also has a sauna and a fitness centre, as well as a picnic area and a garden.

Are there restaurants at or near Mercure Queenstown Resort?

Yes, there are 2 on-site restaurants, featuring ocean views.

What's the area around Mercure Queenstown Resort like?

Mercure Queenstown Resort is in Fernhill, a short 5-minute walk from Mt Crichton Loop Track.

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