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Level Chicago - River North

4.0 star property
City centre hotel within walking distance of Merchandise Mart

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Photo gallery for Level Chicago - River North

Premium bedding, pillow-top beds, in-room safe, individually furnished
Premium bedding, pillow-top beds, in-room safe, individually furnished
Living area
Premium bedding, pillow-top beds, in-room safe, individually furnished
Outdoor spa tub
Steps away from Michigan Avenue, Level Chicago - River North offers a modern retreat. Dive into the seasonal pool or work up a sweat in the gym; enjoy high-speed WiFi and luggage storage for your convenience.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • 24/7 front desk
  • Laundry facilities

Main amenities (11)

  • Weekly housekeeping
  • Fitness centre
  • Self parking
  • Seasonal outdoor pool
  • 24-hour front desk
  • Front desk safe
  • Self-serve laundry
  • Concierge services
  • Barbecue grills
  • Luggage storage
  • Bike hire

Feel at home (6)

  • Free cots/infant beds
  • Kitchen
  • Television
  • Washer/dryer
  • Coffee/tea maker
  • Blackout curtains

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Junior Suite, 2 Bedrooms

Full-sized fridge, microwave, oven, stovetop

Junior Suite, 2 Bedrooms

8.4 out of 10
Very good
(7 reviews)

Highlights

Balcony
Individually furnished
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • Sleeps 6
  • 1 Double Bed, 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 Bedroom

Premium bedding, pillow-top beds, in-room safe, individually furnished

Executive Suite, 1 Bedroom

8.0 out of 10
Very good
(2 reviews)

Highlights

Balcony
Individually furnished
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 Bedroom (& Office)

Premium bedding, pillow-top beds, in-room safe, individually furnished

Executive Room, 1 Bedroom (& Office)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Individually furnished
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite, 2 Bedrooms

Premium bedding, pillow-top beds, in-room safe, individually furnished

Deluxe Suite, 2 Bedrooms

8.6 out of 10
Excellent
(4 reviews)

Highlights

Balcony
Individually furnished
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • Sleeps 6
  • 1 Double Sofa Bed and 2 King Beds

View all photos for Executive Suite, 1 Bedroom

Premium bedding, pillow-top beds, in-room safe, individually furnished

Executive Suite, 1 Bedroom

8.8 out of 10
Excellent
(3 reviews)

Highlights

Balcony
Individually furnished
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • 62 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom

Premium bedding, pillow-top beds, in-room safe, individually furnished

Deluxe Suite, 1 Bedroom

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Balcony
Individually furnished
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Deluxe Suite, 2 Bedrooms

Premium bedding, pillow-top beds, in-room safe, individually furnished

Deluxe Suite, 2 Bedrooms

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Individually furnished
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • 95 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Suite (Level)

Premium bedding, pillow-top beds, in-room safe, individually furnished

Suite (Level)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Individually furnished
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Washer/dryer
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom

Premium bedding, pillow-top beds, in-room safe, individually furnished

Deluxe Suite, 1 Bedroom

8.0 out of 10
Very good
(3 reviews)

Highlights

Balcony
Individually furnished
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 Bedroom

Premium bedding, pillow-top beds, in-room safe, individually furnished

Executive Room, 1 Bedroom

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Individually furnished
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Level)

Premium bedding, pillow-top beds, in-room safe, individually furnished

Suite (Level)

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Individually furnished
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Washer/dryer
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Room, 2 Bedrooms

Premium bedding, pillow-top beds, in-room safe, individually furnished

Junior Room, 2 Bedrooms

Highlights

Balcony
Individually furnished
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • 77 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

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  • Pool
  • Pet-friendly
  • Parking available
  • Free WiFi
9.2 out of 10, Wonderful, 264 reviews
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About the area

Map
369 W Grand Ave, Chicago, IL, 60654

What's nearby

  • Merchandise Mart - 5 min walk - 0.4 km
  • Michigan Avenue - 13 min walk - 1.1 km
  • Chicago Theatre - 14 min walk - 1.2 km
  • Chicago Riverwalk - 15 min walk - 1.3 km
  • Millennium Park - 19 min walk - 1.6 km

Getting around

  • Chicago Midway Airport (MDW) - 30 min drive
  • Chicago O'Hare International Airport (ORD) - 33 min drive
  • Chicago, IL (PWK-Chicago Executive) - 41 min drive
  • Chicago, IL (DPA-Dupage) - 61 min drive
  • Rockford, IL (RFD-Greater Rockford) - 96 min drive
  • Chicago Halsted Station - 4 min drive
  • Millennium Station - 21 min walk
  • Chicago Union Station - 22 min walk
  • Merchandise Mart Station - 8 min walk
  • Chicago Station (Brown Line) - 9 min walk
  • Grand Station (Red Line) - 10 min walk

Restaurants

  • ‪East Bank Club Exercise Programs - ‬4 min walk
  • ‪Sound Bar - ‬5 min walk
  • ‪Gene & Georgetti - ‬3 min walk
  • ‪Ground Up Coffee - ‬5 min walk
  • ‪Electric Hotel - ‬5 min walk

About this property

Level Chicago - River North

When you stay at Level Chicago - River North, you'll be in a great location, within a short 10-minute walk of Merchandise Mart and State Street. For a bit of exercise, you can visit the fitness centre, or go for a swim in the seasonal outdoor pool. Also, Michigan Avenue and Chicago Riverwalk are a short five-minute drive away. Fellow travellers say good things about the helpful staff and location. Public transportation is only a short walk: Merchandise Mart Station is 8 minutes and Chicago Station (Brown Line) is 9 minutes.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 99 rooms
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age – 21
    • Check-out time is 11:00 AM
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Pets

    • Pets allowed (dogs and cats only)*
    • Service animals welcome
    • Off-lead area available
WIFI

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices))
LOCAL_PARKING

Parking

    • Secured covered on-site self-parking (USD 68.30 per night; includes in/out privileges)
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Barbecue grills

Services

  • 24-hour front desk
  • Concierge services
  • Laundry facilities
  • Luggage storage
  • Bike hire

Facilities

  • Safe-deposit box at front desk
  • Fitness centre
  • Seasonal outdoor pool
  • Outdoor furniture

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Well-lit path to entrance

Room amenities

Be entertained

  • 50-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Washer and dryer

Sleep well

  • Blackout curtains
  • Premium bedding
  • Pillow-top mattress
  • Free cot/infant bed

What to enjoy

  • Individually furnished

Freshen up

  • Bath or shower
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 500+ Mbps (good for 6+ people or 10+ devices))
  • Free local calls

Food and drink

  • Meal delivery service
  • Full-sized fridge/freezer
  • Freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Oven
  • Toaster
  • Cookware, dishes and utensils
  • Dishwasher
  • Paper towels

More

  • Weekly housekeeping
  • In-room safe

Fees & policies

Refundable deposits

  • Deposit: USD 200 per accommodation, per night

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Destination fee: USD 22.32 per accommodation, per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 20 per accommodation, per night

Parking

  • Covered self-parking costs USD 68.30 per night with in/out privileges

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from May 01 to September 30

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Guests can rest easy knowing that there's a smoke detector on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover
Cashless transactions are available.

Also known as

Level Chicago River North
Level Chicago River Chicago
Level Chicago - River North Hotel
Level Chicago - River North Chicago
Level Chicago - River North Hotel Chicago

Frequently asked questions

Does Level Chicago - River North offer free cancellation for a full refund?

Yes, Level Chicago - River North does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Level Chicago - River North?

Yes, there's a seasonal outdoor pool.

Are pets allowed at Level Chicago - River North?

Yes, cats and dogs are welcome. There's a charge of USD 20 per accommodation, per night. Service animals are exempt from fees. Dog exercise areas are available.

Is parking offered on site at Level Chicago - River North?

Yes. Self-parking costs USD 68.30 per night.

What are the check-in and check-out times at Level Chicago - River North?

Check-in start time: 4:00 PM; check-in end time: midnight. Check-out time is 11:00 AM. Contactless check-out is available.

Is there an on-site casino at Level Chicago - River North?

No, this hotel doesn't have a casino, but Bally's Casino Chicago (13-min walk) is nearby.

What is there to do at Level Chicago - River North and nearby?

Level Chicago - River North has a seasonal outdoor pool and a fitness centre.

Does Level Chicago - River North have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchen is available in every room, and also includes a coffee maker, a toaster and cookware.

What's the area around Level Chicago - River North like?

Level Chicago - River North is in Downtown Chicago, a short 8-minute walk from Merchandise Mart Station and 16 minutes' walk from Michigan Avenue. Travellers say that this hotel is in a good location.

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Level Chicago - River North Reviews

Reviews

9.0

Wonderful

9.4/10

Cleanliness

8.8/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Popular mentions

Room
Service staff
View
Amenities
Location
Cities
Parking
Booking
Lobby
Building

What guests liked

  • The spa area was amazing and the dog spa was a lovely addition. (4 reviews)
  • The gym was modern, well-equipped, and had plenty of natural light. (4 reviews)
  • Parking was convenient, easily accessible, and available on-site with various options. (7 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Excellent

Great place
Alejandra, 4-night trip

10/10 Excellent

Amazing place overall
Janard, 4-night trip

10/10 Excellent

Love this place been here many times
Ashley, 2-night trip

8/10 Good

Everything was nice
schekinah, 3-night trip

10/10 Excellent

Amazing amenities. friendly staff and clean rooms. Views from the balcony were so nice!
Joanna, 2-night trip

10/10 Excellent

Such a lovely place with amazing rooms.
Kristin, 3-night trip

10/10 Excellent

Loved it
Joyce, 2-night trip

10/10 Excellent

This place was spacious and gorgeous.
Katie, 1-night trip

10/10 Excellent

We loved our stay. Our only feedback was that some of the staff- not all- were a little stuck up and seemed very snooty. Mainly on our arrival on Tuesday. Everyone and everything else was amazing.
Amanda, 2-night trip

10/10 Excellent

This place was secure and beautiful. The amenities were top notch & I felt 100% safe while there. Will return!
Jessica, 2-night trip

10/10 Excellent

Great place to stay, neighbourhood relatively quiet.
Ronald, 3-night trip

10/10 Excellent

Nice cool stay!! View are spectacular!!
Brionna, 1-night trip

10/10 Excellent

Level was AMAZING! The staff was super friendly and the hotel was safe for a girls trip. All of the amenities were gorgeous.
Gabrielle, 4-night trip

10/10 Excellent

Was a perfect experience for a family of five had everything we needed and more.
Shanna, 2-night trip

10/10 Excellent

Very amazing place would definitely recommend very nice staff very clean hotel :)
Elizabeth, 2-night trip

8/10 Good

it was a nice hotel
Izzy, 3-night trip

10/10 Excellent

I enjoyed my stay great staff great place
Matthew, 2-night trip

10/10 Excellent

Great staff and very pleasant stay. Thank you Level!
Lidia, 1-night trip

10/10 Excellent

Clean. Convenient & safe parking. Nice living space and sky view.
Travion, 2-night trip

10/10 Excellent

This property has everything to offer and more….. including a full gym, steam room, and sauna that’s available for your use.
Outside Jacuzzi
Spa and sauna
Full gym/ mirror
View at night from our unit
Erica, 1-night trip

8/10 Good

Great stay
Miykael, 1-night trip

10/10 Excellent

Lovely Hotel
Dantavious, 2-night trip

10/10 Excellent

Amazing place! Beautiful views
Luis, 2-night trip

10/10 Excellent

Amazing views
Kalaya, 1-night trip

10/10 Excellent

Staff was awesome at check in and check out definitely coming back!!
Xiomara, 1-night trip