Shower was clogged , pipes rattled , room was worn and dirty . They charge a 30 dollar urban fee which is crazy on top of valet , taxes and so many other fees . Asked for late check out and lady was rude . Will not stay here again and might need to reconsider being a Hilton honors member .
Ryan
2 晚家庭旅程
10/10
Mary
1 晚家庭旅程
6/10
Reserved 2 beds, got one with upgrade. Upgrade was basically a conference table. TVs old and slow. The curtain was broken and let in the sun from the East. Hotel was nice but it was crazy busy. $30 extra fee plus expensive valet cost. Onsite restaurant had good food.
真實旅客
1 晚家庭旅程
10/10
Erick
2 晚行程
8/10
Everything and everyone was awesome except hskping “Annette”, she act as if cleaning the room and making bed was a chore. Horrible customer service on her part. When she did finally do it, she walked out without even saying goodbye…not hospitable at all.
Nakia
3 晚家庭旅程
10/10
Everything was great- location, staff, especially Rob- he was very helpful and informative and gracious. The value was great for the area around the Riverwalk.
Tamara
1 晚行程
10/10
Friendly staff, great location.
Krystal
1 晚家庭旅程
10/10
Daniel
5 晚行程
10/10
It was ok but it is some issues I'm still working out with the hotel
Jeffrey
1 晚行程
10/10
We came for a show at the Amalie. The location was convenient like a 4 min walk to the arena. The staff was pleasant, and the in-house restaurant was decent!
Jeremy
1 晚友伴旅程
10/10
Great experience. Employees at front desk were very helpful and pleasant. Food was delicious. Checkout was very easy.
Jacqueline
2 晚友伴旅程
10/10
More than we expected. Hotel was perfect location, very clean and everyone was so helpful. We were only there a few days but if we are ever back in Tampa we will be staying there again
Cynthia
3 晚行程
4/10
Air conditioning condensate pan leaked all over the carpet and the was soaking wet. There was no shampoo upon arrival and had to call 3 times to get sent up , I also offered to go down and get some but they said that wasn’t possible. The bathroom shower would not drain causing a pool to form in the tub . Called to have it fixed and no one came up stairs to inquire about it. I called the front desk to have glasses brought up to the room and they said they could do that and transferred me to in house restaurant which then told me I had to speak to the front desk about it . Overall the room was nice but not worth it . Will not be returning to this hotel again.
Nicholas
2 晚友伴旅程
8/10
The hotel was beautiful, the staff was top notch. The only issues we had was we booked a 2 queen room and the first room had a king. Then when we were given the correct room they didn’t switch it in their computer so we had maintenance walk into our room in the middle of the night. Lastly, I couldn’t find an ice machine anywhere.
Diane
1 晚家庭旅程
10/10
Love staying at this hotel, we enjoyed our staycation and the restaurants/bars within walking distance!
Chris
2 晚行程
10/10
Harold
2 晚行程
10/10
Jose
2 晚商務旅程
8/10
Donald
1 晚行程
10/10
Patricia
4 晚家庭旅程
10/10
As always, our stay was excellent! The staff’s hospitality and friendliness was outstanding!