The food was great but I wasn’t pleased to have to pay £10 to park my car overnight.
Ian
1 晚商務旅程
6/10
AC not working in room. Got moved to another room.
Douglas
1 晚行程
10/10
Matthew
1 晚行程
10/10
Wan chi
1 晚行程
10/10
Beautiful and lovely staff. Me and my 12 year old are relly enjoying our stay. Includes complementaey drinks, bathroom supplies and zlippers. Honestly highly recommended
Kirsten
1 晚家庭旅程
2/10
On arriving at the hotel room there were empty bottles of wine and glasses right outside the door. The key card to get in didn't work so I asked a member of staff to let me in and pointed out the empty bottles outside which he said he'd get cleared. I wanted to use the sink but the sink plug would not release after filling the sink full of water. I went down to reception to change rooms and on arrival at the original room the empty bottles and rubbish was still outside the door. I also had a bad night's sleep due to what I can only refer to as 'Chinese water torture'. There was dripping noise from within the wall in the bathroom which could be heard from the bed even with the bathroom door closed. I really do expect much more for the £72 a night that I payed.
Jason
1 晚家庭旅程
10/10
Bevis
2 晚行程
10/10
Laura
1 晚行程
6/10
Andrew
1 晚行程
2/10
Old and poor condition.
Looks like this place was last touched in the 90s.
Daniel
1 晚行程
8/10
Geraint
1 晚行程
8/10
Room was big, but cold. Bed was huge and comfortable. Nice coffee machine, but not enough coffee pods or milk. Nice hot shower.
A bit noisy room with hearing the traffic. Paid over £100 for 1 night, would have expected parking to be free.
Menu very limited, not a lot of variety to choose and very expensive. Food was cold on delivery to the room and missed items.
Cooked breakfast was cold and not a lot of tables set up.
Coffee machine wasn’t working at breakfast. I had to ask to have this fixed to have a coffee.
Cheryl-Lynn
1 晚商務旅程
6/10
My room hadn't been cleaned properly, stickymarks on the furniture and stains on seats. The food in the restaurant was very good but drinks from the bar are a bit expensive.
Thomas
2 晚商務旅程
2/10
Laura
1 晚家庭旅程
10/10
真實旅客
1 晚行程
4/10
I never like bad reviews but our stay at this hotel was not what it should have been.
arrived and checked in - went to our room to be met with a huge stench in the room went back to reception to ask if we can move because the room smelt .. reception reply “ok”
Anyway we moved to a new room .. on arrival there thought lovely , bigger room everything was great (we thought)
Went out for food came back to room to settle down just before midnight for the evening to find the toilet was over flowing all over the bathroom, feces and whatever else everywhere 🤮
My husband went to reception to ask someone to come sort it out and gave us another room key to move rooms. packing our room up at midnight with the toilet still overflowing … now Into the bedroom! Awful!
we moved rooms and thankfully other than a cold shower in the morning all was ok for our second night.
2night stay .. 3 different rooms
No sorry , no explanation or acknowledgment to how it all effected -nothing .. wasn’t even asked if we had a nice stay on check out.
But… the Barman and restaurant staff on Saturday 15th March - exceptional ❤️ really lovely and if reception staff were as professional the place would great .
Definitely wasn’t worth over £500 to stay and will never ever return !
Laura
1 晚行程
8/10
Overall a good stay and easy access into city with easy parking too. Restaurant forgot our order in eve so had a long wait for food.
Stephen
1 晚行程
2/10
Gabriella
1 晚行程
10/10
Staff were very friendly. Handy for Cardiff Metropolitan University Sports campus
Helen
1 晚家庭旅程
8/10
Gary
1 晚行程
10/10
Kaliyah
2 晚行程
10/10
Richard
1 晚商務旅程
6/10
The stay was pretty good for the price. Obviously the room suited the price offer.
Liam
1 晚行程
6/10
Not enough pillows.
Air con/heat unit not working
Room smelt of smoke
Not as clean as room we had here 1 month ago
TV remote broken
Room booked for 2 adults one child and only one double bed
Not as impressed as we had been before when we stayed