Beautiful and lovely staff. Me and my 12 year old are relly enjoying our stay. Includes complementaey drinks, bathroom supplies and zlippers. Honestly highly recommended
Kirsten
Kirsten (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 4 月 28 日
Very poor conditions for the price paid.
On arriving at the hotel room there were empty bottles of wine and glasses right outside the door. The key card to get in didn't work so I asked a member of staff to let me in and pointed out the empty bottles outside which he said he'd get cleared. I wanted to use the sink but the sink plug would not release after filling the sink full of water. I went down to reception to change rooms and on arrival at the original room the empty bottles and rubbish was still outside the door. I also had a bad night's sleep due to what I can only refer to as 'Chinese water torture'. There was dripping noise from within the wall in the bathroom which could be heard from the bed even with the bathroom door closed. I really do expect much more for the £72 a night that I payed.
Jason
Jason (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 12 日
Bevis
Bevis (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 5 日
Laura
Laura (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 4 月 3 日
Andrew
Andrew (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 3 月 29 日
Old and cheap
Old and poor condition.
Looks like this place was last touched in the 90s.
Daniel
Daniel (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 3 月 27 日
Geraint
Geraint (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 3 月 21 日
Okay, but don’t think I will stay here again.
Room was big, but cold. Bed was huge and comfortable. Nice coffee machine, but not enough coffee pods or milk. Nice hot shower.
A bit noisy room with hearing the traffic. Paid over £100 for 1 night, would have expected parking to be free.
Menu very limited, not a lot of variety to choose and very expensive. Food was cold on delivery to the room and missed items.
Cooked breakfast was cold and not a lot of tables set up.
Coffee machine wasn’t working at breakfast. I had to ask to have this fixed to have a coffee.
Cheryl-Lynn
Cheryl-Lynn (1 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 3 月 17 日
Laura
Laura (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 17 日
真實旅客
1 晚行程
Hotels.com 真實旅客評價
4/10 一般
2025 年 3 月 16 日
Awful customer service
I never like bad reviews but our stay at this hotel was not what it should have been.
arrived and checked in - went to our room to be met with a huge stench in the room went back to reception to ask if we can move because the room smelt .. reception reply “ok”
Anyway we moved to a new room .. on arrival there thought lovely , bigger room everything was great (we thought)
Went out for food came back to room to settle down just before midnight for the evening to find the toilet was over flowing all over the bathroom, feces and whatever else everywhere 🤮
My husband went to reception to ask someone to come sort it out and gave us another room key to move rooms. packing our room up at midnight with the toilet still overflowing … now Into the bedroom! Awful!
we moved rooms and thankfully other than a cold shower in the morning all was ok for our second night.
2night stay .. 3 different rooms
No sorry , no explanation or acknowledgment to how it all effected -nothing .. wasn’t even asked if we had a nice stay on check out.
But… the Barman and restaurant staff on Saturday 15th March - exceptional ❤️ really lovely and if reception staff were as professional the place would great .
Definitely wasn’t worth over £500 to stay and will never ever return !
Laura
Laura (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 3 月 16 日
Good stay
Overall a good stay and easy access into city with easy parking too. Restaurant forgot our order in eve so had a long wait for food.
Stephen
Stephen (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 3 月 12 日
Gabriella
Gabriella (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 3 月 10 日
Gary
Gary (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 5 日
Richard
Richard (1 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 3 月 3 日
Good
The stay was pretty good for the price. Obviously the room suited the price offer.
Liam
Liam (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 3 月 2 日
Not enough pillows.
Air con/heat unit not working
Room smelt of smoke
Not as clean as room we had here 1 month ago
TV remote broken
Room booked for 2 adults one child and only one double bed
Not as impressed as we had been before when we stayed
Richard
Richard (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 27 日
Michael
Michael (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 26 日
Daniel
Daniel (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 26 日
Curtis
Curtis (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 2 月 25 日
Darryl
Darryl (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 2 月 23 日
Had a good stay and would stay again. The breakfast was very good and the food was lovely too.
Only negative which is small but asked a few times for the remote for tv to be changed/fixed and nothing was done.