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Hotel Charles-Alexandre

3.0 star property
City centre hotel, steps from Grande Allée

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Photo gallery for Hotel Charles-Alexandre

Front of property
1 bedroom, soundproofing, iron/ironing board, free WiFi
1 bedroom, soundproofing, iron/ironing board, free WiFi
Property entrance
1 bedroom, soundproofing, iron/ironing board, free WiFi
Experience the charm of Relais Charles Alexandre, located near Grande Allée and Quebec City Convention Center. Begin your day with a breakfast buffet and unwind by the lobby fireplace or take in some fresh air in the garden. With helpful staff, free WiFi, express check-out and self parking available for added convenience.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Electric vehicle charging point
  • Ski facilities
  • Parking available
  • Non-smoking
  • Free WiFi

Main amenities (11)

  • Housekeeping (on request)
  • Ski storage
  • Self parking
  • Garden
  • Reception fireplace
  • ATM/banking services
  • Hair salon
  • Picnic area
  • Free newspapers in the lobby
  • Tour/ticket assistance
  • Reception hall

Feel at home (6)

  • Television
  • Garden
  • Espresso maker
  • In-room climate control (air conditioning)
  • Self-parking (surcharge)
  • Soundproofed rooms
The current price is HK$1,036
HK$1,233 total
includes taxes & fees
17 Aug - 18 Aug

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Room

1 bedroom, soundproofing, iron/ironing board, free WiFi

Superior Room

8.4 out of 10
Very good
(12 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Hairdryer
Espresso maker
Cable channels
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Quadruple Room, 2 Queen Beds

1 bedroom, soundproofing, iron/ironing board, free WiFi

Standard Quadruple Room, 2 Queen Beds

8.6 out of 10
Excellent
(11 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Hairdryer
Espresso maker
Cable channels
  • 220 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room

1 bedroom, soundproofing, iron/ironing board, free WiFi

Classic Room

7.8 out of 10
Good
(16 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Hairdryer
Espresso maker
Cable channels
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Triple Room

1 bedroom, soundproofing, iron/ironing board, free WiFi

Comfort Triple Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Espresso maker
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Family Room

1 bedroom, soundproofing, iron/ironing board, free WiFi

Family Room

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Shower/bath combination
Hairdryer
Private bathroom
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

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About the area

Map
91 Grande Allée Est, Québec City, QC, G1R 2H5

What's nearby

  • Grande Allée - 1 min walk - 0.0 km
  • Plains of Abraham - 7 min walk - 0.6 km
  • Quebec City Convention Center - 12 min walk - 1.0 km
  • Château Frontenac - 3 min drive - 1.9 km
  • Quebec Cruise Terminal - 4 min drive - 3.0 km

Getting around

  • Jean Lesage International Airport (YQB) - 18 min drive
  • Quebec Sainte-Foy Station - 19 min drive
  • Quebec, QC (XFY-Sainte-Foy Train Station) - 19 min drive
  • Quebec Palace Station - 27 min walk

Restaurants

  • ‪Ciel Bistro-Bar - ‬6 min walk
  • ‪Cochon Dingue Grande-Allée - ‬7 min walk
  • ‪Café Olive - ‬3 min walk
  • Cafe Quebecor
  • ‪Halles Cartier - ‬3 min walk

About this property

Hotel Charles-Alexandre

Hotel Charles-Alexandre puts you in a great location, within a short 10-minute walk of Grande Allée and Plains of Abraham. Free WiFi is an added perk, and guests looking to stay active can experience the nearby waterskiing, cross-country skiing and downhill skiing. Also, Quebec City Convention Center and Citadel of Quebec are within a 15-minute walk. Fellow travellers say good things about the helpful staff and walkability.

Languages

English, French

At a glance

DONE

Hotel size

    • 23 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Express check-in/out available
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM
    • Contactless check-out
DONE

Special check-in instructions

    • There is no front desk at this property
    • Guests will receive an email within 48 hours before arrival with check-in instructions; access will be through a private entrance
    • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
    • A virtual front desk provides assistance to guests
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (10 years old and younger) are not allowed
    • No cots (infant beds)
DONE

Pets

    • Pets allowed (1 total)*
    • Service animals welcome
    • Specific rooms only*
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Uncovered on-site self-parking (CAD 28.74 per night)
    • On-site parking is limited
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property
    • No stag or hen parties

Property amenities

What to do

  • Bike rentals nearby
  • Golfing nearby
  • Boat tours nearby
  • Downhill skiing nearby
  • Waterskiing nearby
  • Snowmobiling nearby

Services

  • Tour/ticket assistance
  • Hair salon
  • Free newspapers in reception
  • Ski storage
  • Virtual front desk

Facilities

  • ATM/banking
  • Garden
  • Picnic area
  • Fireplace in reception
  • Reception hall

Accessibility

  • Handrails in stairwells
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Espresso maker
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi
  • Free local calls

More

  • Housekeeping (on request)

Fees & policies

Refundable deposits

  • Breakage deposit: CAD 200 per stay

Mandatory fees

This property's listed Breakage deposit is refundable via credit card within 1 day after check-out, pending room inspection.

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CAD 28.74 per accommodation, per stay

Parking

  • Uncovered self-parking costs CAD 28.74 per night

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.
This property does not have lifts.
Guests can rest easy knowing that there's a smoke detector on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Property Registration Number 093155, 2025-11-30

Also known as

Relais Charles Alexandre Hotel Quebec
Relais Charles Alexandre Hotel
Relais Charles Alexandre Quebec
Relais Charles Alexandre
Relais Charles-Alexandre Hotel Quebec City
Relais Charles-Alexandre Quebec/Quebec City
Relais Charles Alexandre Hotel
Relais Charles Alexandre Québec City
Relais Charles Alexandre Hotel Québec City

Frequently asked questions

Does Hotel Charles-Alexandre offer free cancellation for a full refund?

Yes, Hotel Charles-Alexandre does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Charles-Alexandre?

Yes, pets are welcome, with a limit of 1 total. There's a charge of CAD 28.74 per accommodation, per stay. Service animals are exempt from fees.

Is parking offered on site at Hotel Charles-Alexandre?

Yes. Self-parking costs CAD 28.74 per night. Parking spaces may be limited. Electric car charging is available.

What are the check-in and check-out times at Hotel Charles-Alexandre?

Check-in start time: 4:00 PM; check-in end time: anytime. Check-out time is 11:00 AM. Express check-in and check-out and contactless social distancing and check-out are available.

What is there to do at Hotel Charles-Alexandre and nearby?

Have fun with nearby winter activities such as cross-country skiing, snowmobiling and snowshoeing, and in warmer months, enjoy a round of golf at the nearby golf course. Enjoy amenities such as a picnic area and a garden.

What's the area around Hotel Charles-Alexandre like?

Hotel Charles-Alexandre is in Centre-Ville, a short 1-minute walk from Grande Allée and 8 minutes' walk from Plains of Abraham. Travellers recommend the hotel for its walkable location.

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Hotel Charles-Alexandre Reviews

Reviews

8.8

Excellent

9.2/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Popular mentions

Service staff
Room
Location
Breakfast
Parking
Refrigerator
Cities
Car
Walking
Old town

What guests liked

  • Breakfast was very good, fresh, and delicious with a variety of options. (6 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Excellent

The staff were great and accommodating.
Ereny, 2-night trip

10/10 Excellent

The hotel was cozy and clean
Behrouz, 3-night trip

10/10 Excellent

It would be nice to have a small fridge in the rooms for drinks.
Rod, 2-night trip

10/10 Excellent

That’s an excellent quality stay for us at such a reasonable price.
Siva Keerthi, 1-night trip

10/10 Excellent

Good!
Laura, 3-night trip

10/10 Excellent

We had a wonderful stay. The place was clean, spacious, and full of character. Easy check-in with digital keys and everything was well organized. The quiet neighborhood was perfect for walks, and there’s a park nearby for the dog. Walking distance to restaurants, coffee shops, and groceries. Easy parking and close to the highway. Highly recommend!
daria, 2-night trip

8/10 Good

For the short time I was there, pretty awesome place, I could've ventured further going down the road,lots to see A+...
paul, 2-night trip

8/10 Good

Very steep stairs. Otherwise very good.
Janet, 3-night trip

10/10 Excellent

Everything
Annie, 1-night trip

8/10 Good

Bathroom could use a remodel. Other than that all good.
Gabriel, 1-night trip

10/10 Excellent

Location. Lol 34 stairs to reach bedrooms!@@
Ruth, 4-night trip

8/10 Good

Cute property
Drew Ernestine, 1-night trip

8/10 Good

Good hotel, I was a bit weirded out by their whole remote front desk thingy, but it was a nice short stay. Clean and comfy room. Public transit easily available, near tourists areas.
Javier, 2-night trip

6/10 Okay

Ok property. Well situated and well priced if you are looking for a place to sleep while enjoying the old Quebec area (just a quick walk away). Parking was an issue as it was during the summer festival in Quebec. At $25 for reserved parking spot that was occupied, and ended up in another spot and got boxed in (likely by festival attendee). Just ok.
Eric, 1-night trip

10/10 Excellent

The hotel is immaculate and the neighborhood magical!
Walter, 2-night trip

8/10 Good

Nice room. clean bathroom. only issue is there’s beeping sound we don’t know where it’s coming from
Carol, 1-night trip

8/10 Good

Lovely hotel in a central location. The place could use some softer pillows and do beware the 2nd floor staircase if you have mobility issues.
Michelle, 2-night trip

8/10 Good

Great Location. Not having a staff member onsite is interesting as is the all-electronic access. The staff was most responsive though remote. We are in our 70’s and in good shape but dragging luggage and ourselves up 33 stairs to our room was a burden. At least a disclosure that there is no elevator would be good.
Dennis, 3-night trip

4/10 Poor

The A/C was not working at all. We called the front desk few times, but unfortunately nothing. We asked for a fan as sleeping with the windows open was not possible as it was too noisy, but never got the fan. A bit disappointed.. Despite everything, the room was very clean.
Alexandra, 1-night trip

10/10 Excellent

nice stay
Paul, 2-night trip

10/10 Excellent

Good
Vanburen, 1-night trip

10/10 Excellent

No late reception service, but clear and easy instructions to access the premises.
Julian, 1-night trip

10/10 Excellent

Great location, not too far from old town, charming hotel and nice staff
Cecile, 1-night trip

10/10 Excellent

Convenient location to explore Vieux Québec
3-night trip

2/10 Terrible

There are new owners, new processes & plenty of chaos & confusion about reservations, check in, securing your keys, obtaining breakfast vouchers. Even getting basic towels in your room is a monumental task. I have been a customer for more than 20 years. This time I hosted international guests after bragging about this property. How embarrassing & disappointing. When I asked to speak with the new owners to share my feedback privately, it was a request ignored. Not going back!
Annette, 3-night trip