Experience the charm of Relais Charles Alexandre, located near Grande Allée and Quebec City Convention Center. Begin your day with a breakfast buffet and unwind by the lobby fireplace or take in some fresh air in the garden. With helpful staff, free WiFi, express check-out and self parking available for added convenience.
Reviews
8.88.8 out of 10
Excellent
Popular amenities
Pet-friendly
Electric vehicle charging point
Ski facilities
Parking available
Non-smoking
Free WiFi
Main amenities (11)
Housekeeping (on request)
Ski storage
Self parking
Garden
Reception fireplace
ATM/banking services
Hair salon
Picnic area
Free newspapers in the lobby
Tour/ticket assistance
Reception hall
Feel at home (6)
Television
Garden
Espresso maker
In-room climate control (air conditioning)
Self-parking (surcharge)
Soundproofed rooms
The current price is HK$965
HK$965
HK$1,149 total
includes taxes & fees
14 Aug - 15 Aug
Room options
Available filters for rooms
Showing 5 of 5 rooms
View all photos for Superior Room
Superior Room
8.48.4 out of 10
Very good
12 reviews
(12 reviews)
Highlights
Soundproofed
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Hairdryer
Espresso maker
Cable channels
Sleeps 2
1 King Bed
View all photos for Standard Quadruple Room, 2 Queen Beds
Quebec City Convention Center - 12 min walk - 1.0 km
Château Frontenac - 3 min drive - 1.9 km
Quebec Cruise Terminal - 4 min drive - 3.0 km
Getting around
Jean Lesage International Airport (YQB) - 18 min drive
Quebec Sainte-Foy Station - 19 min drive
Quebec, QC (XFY-Sainte-Foy Train Station) - 19 min drive
Quebec Palace Station - 27 min walk
Restaurants
Ciel Bistro-Bar - 6 min walk
Cochon Dingue Grande-Allée - 7 min walk
Halles Cartier - 3 min walk
Brulerie Rousseau - 3 min walk
Pub Ozone - 6 min walk
About this property
Hotel Charles-Alexandre
Hotel Charles-Alexandre puts you in a great location, within a short 10-minute walk of Grande Allée and Plains of Abraham. Free WiFi is an added perk, and guests looking to stay active can experience the nearby waterskiing, cross-country skiing and downhill skiing. Also, Quebec City Convention Center and Citadel of Quebec are within a 15-minute walk. Fellow travellers say good things about the helpful staff and walkability.
Languages
English, French
At a glance
DONE
Hotel size
23 rooms
Arranged over 2 floors
DONE
Arriving/Leaving
Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in/out available
Minimum check-in age – 18
Check-out time is 11:00 AM
Contactless check-out
DONE
Special check-in instructions
There is no front desk at this property
Guests will receive an email within 48 hours before arrival with check-in instructions; access will be through a private entrance
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
A virtual front desk provides assistance to guests
DONE
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Children (10 years old and younger) are not allowed
No cots (infant beds)
DONE
Pets
Pets allowed (1 total)*
Service animals welcome
Specific rooms only*
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Uncovered on-site self-parking (CAD 28.74 per night)
On-site parking is limited
Electric vehicle charging point on site
DONE
Other information
Smoke-free property
No stag or hen parties
Property amenities
What to do
Bike rentals nearby
Golfing nearby
Boat tours nearby
Downhill skiing nearby
Waterskiing nearby
Snowmobiling nearby
Services
Tour/ticket assistance
Hair salon
Free newspapers in reception
Ski storage
Virtual front desk
Facilities
ATM/banking
Garden
Picnic area
Fireplace in reception
Reception hall
Accessibility
Handrails in stairwells
Upper floors accessible by stairs only
Well-lit path to entrance
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Air conditioning (climate-controlled) and heating
Espresso maker
Iron/ironing board
Sleep well
Soundproofed rooms
Bed sheets provided
Freshen up
Free toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Free WiFi
Free local calls
More
Housekeeping (on request)
Fees & policies
Refundable deposits
Breakage deposit: CAD 200 per stay
Mandatory fees
This property's listed Breakage deposit is refundable via credit card within 1 day after check-out, pending room inspection.
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of CAD 28.74 per accommodation, per stay
Parking
Uncovered self-parking costs CAD 28.74 per night
Policies
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.
This property does not have lifts.
Guests can rest easy knowing that there's a smoke detector on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Property Registration Number 093155, 2025-11-30
Also known as
Relais Charles Alexandre Hotel Quebec
Relais Charles Alexandre Hotel
Relais Charles Alexandre Quebec
Relais Charles Alexandre
Relais Charles-Alexandre Hotel Quebec City
Relais Charles-Alexandre Quebec/Quebec City
Relais Charles Alexandre Hotel
Relais Charles Alexandre Québec City
Relais Charles Alexandre Hotel Québec City
Frequently asked questions
Does Hotel Charles-Alexandre offer free cancellation for a full refund?
Yes, Hotel Charles-Alexandre does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Charles-Alexandre?
Yes, pets are welcome, with a limit of 1 total. There's a charge of CAD 28.74 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Hotel Charles-Alexandre?
Yes. Self-parking costs CAD 28.74 per night. Parking spaces may be limited. Electric car charging is available.
What are the check-in and check-out times at Hotel Charles-Alexandre?
Check-in start time: 4:00 PM; check-in end time: anytime. Check-out time is 11:00 AM. Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Hotel Charles-Alexandre and nearby?
Have fun with nearby winter activities such as cross-country skiing, snowmobiling and snowshoeing, and in warmer months, enjoy a round of golf at the nearby golf course. Enjoy amenities such as a picnic area and a garden.
What's the area around Hotel Charles-Alexandre like?
Hotel Charles-Alexandre is in Centre-Ville, a short 1-minute walk from Grande Allée and 8 minutes' walk from Plains of Abraham. Travellers recommend the hotel for its walkable location.
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Hotel Charles-Alexandre Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.2/10
Staff & service
8.2/10
Amenities
8.8/10
Property conditions & facilities
8.6/10
Eco-friendliness
Popular mentions
Service staff
Room
Location
Breakfast
Parking
Refrigerator
Cities
Car
Old town
Flights
What guests liked
Breakfast was very good, fresh, and delicious with a variety of options. (6 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Excellent
26 Jul 2025
The staff were great and accommodating.
Ereny
Ereny, 2-night trip
10/10 Excellent
8 Jun 2025
The hotel was cozy and clean
Behrouz
Behrouz, 3-night trip
10/10 Excellent
2 Aug 2025
It would be nice to have a small fridge in the rooms for drinks.
Rod
Rod, 2-night trip
10/10 Excellent
8 Aug 2025
Good!
Laura
Laura, 3-night trip
10/10 Excellent
20 May 2025
That’s an excellent quality stay for us at such a reasonable price.
Siva Keerthi
Siva Keerthi, 1-night trip
10/10 Excellent
19 Jul 2025
We had a wonderful stay. The place was clean, spacious, and full of character. Easy check-in with digital keys and everything was well organized. The quiet neighborhood was perfect for walks, and there’s a park nearby for the dog. Walking distance to restaurants, coffee shops, and groceries. Easy parking and close to the highway. Highly recommend!
daria
daria, 2-night trip
8/10 Good
19 May 2025
For the short time I was there, pretty awesome place, I could've ventured further going down the road,lots to see A+...
paul
paul, 2-night trip
8/10 Good
11 Jul 2025
Very steep stairs. Otherwise very good.
Janet
Janet, 3-night trip
10/10 Excellent
8 Jul 2025
Everything
Annie
Annie, 1-night trip
8/10 Good
5 Jul 2025
Bathroom could use a remodel. Other than that all good.
Gabriel
Gabriel, 1-night trip
10/10 Excellent
19 Jun 2025
Location. Lol 34 stairs to reach bedrooms!@@
Ruth
Ruth, 4-night trip
8/10 Good
20 May 2025
Cute property
Drew Ernestine
Drew Ernestine, 1-night trip
8/10 Good
9 May 2025
Good hotel, I was a bit weirded out by their whole remote front desk thingy, but it was a nice short stay. Clean and comfy room. Public transit easily available, near tourists areas.
Javier
Javier, 2-night trip
6/10 Okay
12 Jul 2025
Ok property. Well situated and well priced if you are looking for a place to sleep while enjoying the old Quebec area (just a quick walk away). Parking was an issue as it was during the summer festival in Quebec. At $25 for reserved parking spot that was occupied, and ended up in another spot and got boxed in (likely by festival attendee). Just ok.
Eric
Eric, 1-night trip
10/10 Excellent
24 Feb 2025
The hotel is immaculate and the neighborhood magical!
Walter
Walter, 2-night trip
8/10 Good
9 Jun 2025
Nice room. clean bathroom. only issue is there’s beeping sound we don’t know where it’s coming from
Carol
Carol, 1-night trip
8/10 Good
22 Jun 2025
Great Location. Not having a staff member onsite is interesting as is the all-electronic access. The staff was most responsive though remote. We are in our 70’s and in good shape but dragging luggage and ourselves up 33 stairs to our room was a burden. At least a disclosure that there is no elevator would be good.
Dennis
Dennis, 3-night trip
8/10 Good
16 Mar 2025
Lovely hotel in a central location. The place could use some softer pillows and do beware the 2nd floor staircase if you have mobility issues.
Michelle
Michelle, 2-night trip
4/10 Poor
13 Jul 2025
The A/C was not working at all. We called the front desk few times, but unfortunately nothing. We asked for a fan as sleeping with the windows open was not possible as it was too noisy, but never got the fan. A bit disappointed..
Despite everything, the room was very clean.
Alexandra
Alexandra, 1-night trip
10/10 Excellent
20 Apr 2025
Good
Vanburen
Vanburen, 1-night trip
10/10 Excellent
19 Sept 2024
nice stay
Paul
Paul, 2-night trip
10/10 Excellent
26 Mar 2025
No late reception service, but clear and easy instructions to access the premises.
Julian
Julian, 1-night trip
10/10 Excellent
23 Mar 2023
Great location, not too far from old town, charming hotel and nice staff
Cecile
Cecile, 1-night trip
10/10 Excellent
10 Jun 2024
Convenient location to explore Vieux Québec
Verified traveller
3-night trip
2/10 Terrible
31 May 2025
There are new owners, new processes & plenty of chaos & confusion about reservations, check in, securing your keys, obtaining breakfast vouchers. Even getting basic towels in your room is a monumental task. I have been a customer for more than 20 years. This time I hosted international guests after bragging about this property. How embarrassing & disappointing. When I asked to speak with the new owners to share my feedback privately, it was a request ignored. Not going back!