Insotel Fenicia Prestige Suites & Spa

5.0 star property
Santa Eulalia del Rio beach hotel with 3 restaurants and spa

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Photo gallery for Insotel Fenicia Prestige Suites & Spa

Outdoor pool
Lobby sitting area
Meeting facility
3 restaurants, breakfast, lunch served; Laotian cuisine
Junior Suite, Jetted Tub (Prestige Solarium) | Bathroom | Combined shower/tub, deep soaking tub, designer toiletries, hair dryer
Experience the ultimate family retreat at Insotel Fenicia Prestige Suites & Spa, where relaxation and adventure await. Unwind with a deep-tissue massage or body scrub at the onsite spa, enjoy golfing on site or lounge by one of two pools.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Bar
  • Connecting rooms available
  • Gym

Main amenities (12)

  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • Children's pool
  • Pool bar
  • Room service
  • Business center

Feel at home (6)

  • Children's pool
  • Playground on site
  • Connecting/adjoining rooms available
  • Television
  • Garden
  • Terrace

Why we love this property

Spa getaway bliss
Luxurious treatments from facials to reflexology await at the full-service spa. A sauna, hot tub, and steam room offer perfect post-massage relaxation.
Beachfront luxury retreat
Palm trees frame magical ocean views from the garden and poolside restaurant at this luxury hotel. The ocean-view eatery serves delectable dishes.
Flavorful dining options
This hotel boasts 3 restaurants serving Laotian and Mediterranean cuisine. A bar adds nightlife flair, while buffet breakfast starts each morning right.

Room options

Available filters for rooms
Showing 7 of 7 rooms

Junior Studio Suite, Balcony

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Premium bedding
  • 527 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

Junior Suite, Jetted Tub (Prestige Solarium)

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Furnished balcony
Soundproofed
Private rooftop hot tub
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
  • 861 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Family Suite, Connecting Rooms

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
2 bedrooms
Premium bedding
  • 1055 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 1 Queen Bed, 2 Double Sofa Beds and 2 Twin Beds

Deluxe Room, Balcony, Sea View

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Down duvet
Ceiling fan
Blackout drapes/curtains
  • 376 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Junior Studio Suite, Balcony, Sea View

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
  • 527 sq ft
  • Sea view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

Deluxe Room, Balcony

8.4 out of 10
Very good
(5 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Down duvet
Ceiling fan
Blackout drapes/curtains
  • 376 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Superior Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Premium bedding
Down duvet
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

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About the neighborhood

Map
Calle Narcisos, Santa Eulalia del Rio, Ibiza, 7840

What's nearby

  • Marina Santa Eulalia - 18 min walk - 1.5 km
  • Palacio de Congresos de Ibiza - 5 min drive - 2.8 km
  • Golf Club Ibiza - 9 min drive - 6.7 km
  • Las Dalias Hippy Market - 9 min drive - 7.5 km
  • Punta Arabi Hippy Market - 11 min drive - 6.6 km

Getting around

  • Ibiza Airport (IBZ) - 23 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪La Llama - ‬9 min walk
  • ‪Hambrë - ‬13 min walk
  • ‪Passion - ‬10 min walk
  • ‪O Galego - ‬12 min walk
  • ‪Atenea - ‬13 min walk

About this property

Insotel Fenicia Prestige Suites & Spa

Insotel Fenicia Prestige Suites & Spa is a great choice for your beach stay in Santa Eulalia del Rio, putting you near activities like scuba diving, snorkeling, and windsurfing. The outdoor pool provides a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, hydrotherapy, and reflexology. Buffet Fenicia, one of 3 restaurants, serves Laotian cuisine and is open for breakfast. This luxurious hotel also features a poolside bar, a health club, and a fitness center. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 172 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Offsite

    • Area shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7:30 AM–10:30 AM on weekdays and 8:00 AM–11:00 AM on weekends
  • 3 restaurants
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children's pool
  • Playground

What to do

  • Golfing
  • Beach access
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby
  • Skydiving nearby

Working away

  • Business center
  • Meeting room
  • Conference space (2906 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Television in common areas
  • Health club
  • An outdoor pool
  • Full-service spa
  • Sauna
  • Steam room
  • Reception hall

Accessibility

  • Elevator
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible restaurant
  • Grab bar near toilet

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Minibar
  • Bathrobes and slippers

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

What to enjoy

  • In-room massage

Freshen up

  • Deep soaking bathtub
  • Shower/tub combination
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Prestige Spa Ibiza. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including hydrotherapy and reflexology. The spa is equipped with a sauna and a hot tub.

The spa is open select days. Children under 12 years old are not allowed in the spa without adult supervision.

Dining

Buffet Fenicia - This buffet restaurant specializes in Laotian cuisine and serves breakfast only.
Sa Talassa - This fine-dining restaurant specializes in Mediterranean cuisine. Open select days.
Tanit - This poolside restaurant serves lunch only. Guests can enjoy drinks at the bar. Open daily.
Ibosim Bistro Bar - This bar serves light fare only. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 1.10 per person, per night , up to 9 nights, and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 4.40 per person, per night, up to 9 nights, and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 40 for adults and EUR 20 for children
  • Airport shuttle service is offered for an extra charge of EUR 100 per vehicle (one-way, maximum occupancy 7)
  • Area shuttle service is offered for an extra charge

Pool, spa, & gym (if applicable)

  • Children under 12 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, Eurocard
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Insotel Fenicia
Insotel Fenicia Prestige Suit
Insotel Fenicia Prestige Suites Hotel Santa Eulalia del Rio
Insotel Fenicia Prestige Suites Santa Eulalia del Rio
Insotel Fenicia Prestige Suites & Spa Hotel
Insotel Fenicia Prestige Suites & Spa Santa Eulalia del Rio

Frequently asked questions

Does Insotel Fenicia Prestige Suites & Spa offer free cancellation for a full refund?

Yes, Insotel Fenicia Prestige Suites & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Insotel Fenicia Prestige Suites & Spa?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Insotel Fenicia Prestige Suites & Spa?

Sorry, pets aren't allowed.

Is parking offered on site at Insotel Fenicia Prestige Suites & Spa?

Yes, there's free self parking.

Is airport shuttle service offered by Insotel Fenicia Prestige Suites & Spa?

Yes, an airport shuttle is available. The charge is EUR 100 per vehicle one-way.

What are the check-in and check-out times at Insotel Fenicia Prestige Suites & Spa?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.

What is there to do at Insotel Fenicia Prestige Suites & Spa and nearby?

Have fun with nearby activities like cycling, fishing, and hiking. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Insotel Fenicia Prestige Suites & Spa also has a sauna and a steam room, as well as a garden.

Are there restaurants at or near Insotel Fenicia Prestige Suites & Spa?

Yes, there are 3 onsite restaurants, featuring Laotian cuisine, ocean views, and poolside dining.

Does Insotel Fenicia Prestige Suites & Spa have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

What's the area around Insotel Fenicia Prestige Suites & Spa like?

Insotel Fenicia Prestige Suites & Spa is a short 20-minute walk from Marina Santa Eulalia and 5 minutes' walk from Playa del Rio.

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Insotel Fenicia Prestige Suites & Spa Reviews

Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Popular mentions

Service staff
Room
Breakfast
Food
Towns
Spa
Water
Restaurant
Location
Room service

What guests liked

  • The spa was clean and the staff were very helpful. (5 reviews)
  • The pool area was big, well-maintained, and offered plenty of loungers and a nice cafe. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Fantastic hotel - comfy beds, lovely roof terrace with Jacuzzi bath, amazing pool area and sunbeds, and short walking distance to Santa Eularia.
Christopher, 5-night trip

10/10 Exceptional

A beautiful hotel in a lovely location
Jason, 5-night trip

8/10 Very good

Very nice hotel, spacious rooms
Kim, 5-night trip

10/10 Exceptional

We had a wonderful stay here and will certainly return. The hotel is old school grand and in a great location next to the sea and a short walk to many good bars and restaurants. The staff are amazing, super attentive and always on hand to help. One minor quibble is that the quality of products used at breakfast is not in keeping with everything else about the stay.
Simon, 5-night trip

6/10 Good

Not a 5* hotel

Good size rooms but a little tired. Not a 5* hotel Staff very friendly Good location
David, 3-night trip

4/10 Fair

Definitely not five star standard. Housekeeping rarely frequented and a tissue left on the floor at the beginning of our stay was never removed. We had to have daily battles to replace complimentary water. Reception attitude hostile. Check-in was done without a smile or a greeting. Water pressure was low. A machine in the ceiling, keep the room noisy and disrupted sleep. Stay here if you want to be disappointed.
Nagham, 4-night trip

10/10 Exceptional

Lovely Hotel

This is a lovely hotel situated a short walk away from the main town. The pool is big with lots of loungers and a nice cafe for light food and drinks, perfect.
Pool area
Nigel, 6-night trip

4/10 Fair

The staff is poor. The cleaning personnel was poor the rooms were not properly cleaned and we left behind some stuffed animals and they disappeared and were not found afterwards.
Katherine, 4-night trip

6/10 Good

Ruhige Anlage mit genügend bequemen Liegestühlen. Für ein 5 Sterne Hotel war das Frühstück sehr mittelmässig. Draussen gab es nie genügend Tische beim Frühstück und draussen durfte man auch nicht Rauchen. Es hat so viel Platz draussen, dass man auf der anderen Seite gut einen Platz für Raucher einrichten könnte. Als Raucher möchte man gerne den Kaffee zusammen mit einer Ziggarette geniessen.
Iris, 8-night trip

10/10 Exceptional

Alles war Super
Stephan, 3-night trip

10/10 Exceptional

Stylish with great people looking after you.
martin, 6-night trip

10/10 Exceptional

Bis auf das, dass die Matratzen sehr hart waren, war es das perfekte Hotel! Sehr freundlich, sauber, ruhig.
Sandra, 5-night trip

10/10 Exceptional

Prachtig hotel net buiten de drukke boulevard. Mooie kamers en heerlijk stil s’nachts.
Klaas de, 7-night trip

10/10 Exceptional

Mooi hotel, schoon, goed onderhouden, top bed en kussens, vriendelijk personeel, gratis parkeren op beveiligd terrein
Roger Antonius Barlas, 3-night trip

10/10 Exceptional

Always lovely staff
Amanda, 7-night trip

10/10 Exceptional

Ein wirklich sehr schönes und absolut empfehlenswertes Hotel. Mal abgesehen vom Hotel selbst hat uns auch die Lage sehr gefallen. Ein kleiner Fußweg von etwa 5 min führt einen direkt auf den süd-/westlich gelegenen Beginn der (Strand-)Promenade. Der Weg dorthin und die den Rio überquerende Brücke sind ebenso wie die Promenade sehr schön angelegt und sehr gepflegt. Auch zwei Wanderwege führen direkt am Hotel entlang.
Mario, 7-night trip

8/10 Very good

Overall good

Overall good. A couple of disappointments. The spa pool was luke warm at best both inside and out and overall the hotel could use some updating. The aircon in the room worked but not particularly effectively. We had a rooftop room with a hot tub which was enjoyable but you need to plan for use as you need to fill it up yourself which takes a good 30 mins + Excellent location and staff. Breakfast was superb. Thoroughly enjoyed the main pool
Matt, 1-night trip

10/10 Exceptional

Great stay - highly recommend
Ryan, 7-night trip

10/10 Exceptional

We enjoyed a great 4 night stay. Good location and only a short walk to the beachfront with plenty of restaurants to choose from. Breakfast buffet was excellent. Room was clean and comfortable. Staff were pleasant and attentive. Our only issue as with most hotels was the need to secure a sunbed early in the morning
Jean-Pierre, 4-night trip

10/10 Exceptional

Super nice hotel and staff,
Lazaro, 5-night trip

8/10 Very good

Hele goede service, vriendelijk personeel, mooie kamers. Maar het is geen vijfsterrenhotel door de vele zeer luidruchtige Engelsen. En het was kennelijk normaal om smorgens vroeg handdoeken te leggen om een bedje te reserveren bij het zwembad en om met kleren aan te zwemmen. Dat zou verboden moeten worden
Irma, 4-night trip

6/10 Good

Das fünf Sterne Hotel ist in die Jahre gekommen. Zu wenig Steckdosen im Zimmer. Die Dachterasse mit Jacuzzi hätte schöner gestaltet sein können; es fehlten auf jeden Fall Pflanzen. Leider ist die Unsitte, sich Liegen am Pool zu reservieren weiterhin voll im Trend! Das Personal macht nichts dagegen.
Annette, 7-night trip

10/10 Exceptional

What an amazing stay we’ve just had, we were absolutely over the moon on arrival when we’re shown to our room to realise we had been upgraded to the Presidencial suite. We enjoyed an afternoon in the spa during our stay which was lovely. All the staff are impeccably polite and helpful. Thank you so much, we will be back again soon.
Laura, 3-night trip

10/10 Exceptional

Classy
Duncan, 3-night trip

2/10 Poor

Very poor customer service and rude manager
Carl, 1-night trip