My room was very dirty and hasn’t been cleaned; all surfaces were covered in thick dust
Neil
Neil (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 11 月 5 日
The room itself was adequate but the tea milk and sugar was poor only having two tea bags Four sugar lumps and no milk. There wasn’t a spare toilet roll and the first one wasn’t a full one. We were there for two nights and we had to ask for replenishments. The staff we encountered were very friendly and willing to help
Shirley
Shirley (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 11 月 3 日
Fabulous stay! The staff were superb - friendly & helpful. Our room was wonderful, the place was spotless throughout and the breakfast was delicious. Will definitely return!
Belinda
Belinda (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 11 月 2 日
Clean well designed room. Very good included breakfast. Also a very nice evening dinner.
Michael
Michael (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 10 月 28 日
Lovely place!
Caroline
Caroline (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 10 月 27 日
Stephen
Stephen (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 10 月 26 日
Staff were faultless 10 out of 10.
Both dinner & breakfast presented well however warm not hot.
Under rim of sink needed cleaning dust sitting ontop of lid on toilet brush & not sure floor had been cleaned before we arrived as ball of dust under chair & marks/dark hair on bathroom floor.
A little more attention to detail required (Fox room).
Lisa
Lisa (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 10 月 26 日
Great room , great food & great staff.
Gordon
Gordon (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 10 月 22 日
Really disappointed. The reception desk is not manned and it took a long wait before check in and check out. I booked a suite but was given a small room in the loft. The window had been left wide open so it was bitterly cold on arrival. There is no water or milk for coffee in the room. One of the windows had no blind or curtain. The bathroom is very small with the sloping roof it is impossible to use the toilet stood up. There is no mirror at the sink but on the other side of the room. There is no room service so I was told to order at the bar and then carry it up to my room. I did this and the dessert was brought to me 10 minutes before my main. A catalogue of problems which I have not experienced at this hotel before.