all staffs are very nice .
Bedroom is big and their shower gel & shampoo smell relaxing.
matsumoto
10/10
Lovely clean hotel. Reception staff very friendly and professional. Bar staff and servers brilliant
Mary
1 晚行程
10/10
Hotel great, clean and friendly staff and complimentary cookie on arrival
Andy
4 晚商務旅程
4/10
Bed was very hard and uncomfortable
Food was cold when served
Hotel needs updating, for £150 a night this seemed very expensive
Annie
1 晚商務旅程
10/10
Attiq
1 晚行程
8/10
Good value and excellent staff but very overcrowded in the spa.
Will
1 晚行程
10/10
Matthew
2 晚行程
2/10
I arrived at 6.30pm after a 300 mile drive to be informed that my pre-booked room was no longer available. I stay in hotels a lot and have never known this to happens before, a point I made to the reception staff who informed me its quite normal and happens often. ! The reception staff then spent half an hour on the phone to nearby hotels trying to fine a room for me which they eventually did, so back in the car for a drive to a hotel a few miles away. I’m a Hilton Honours member and this incident has put me off staying at their hotels again unfortunately.
Richard
1 晚商務旅程
10/10
Chris
2 晚行程
10/10
Mark
2 晚家庭旅程
10/10
Raymond
1 晚商務旅程
10/10
Andrew
1 晚行程
10/10
Kai
1 晚行程
10/10
David
1 晚商務旅程
10/10
Karen
1 晚家庭旅程
10/10
wayne
2 晚行程
8/10
The stay was pleasant with no issues. Great bedroom, bed and great breakfast. Shame no EV charging but not the end of the world,
Chris
3 晚商務旅程
10/10
Michael
1 晚行程
2/10
Mark
2 晚家庭旅程
10/10
J
2 晚行程
2/10
Checked in around 7pm. During check in staff walked off to discuss staffing issues with other staff members and left us waiting. We asked we dining and advised re times. Didn’t advise to book. Tried to visit restaurant told no space ( clearly was ) and had large tables coming in. We ordered a take out. Whilst waiting in reception for this no further guests entered the dining room (50 mins). I approached reception to suggest they encourage people to book in advance if hotel is busy ( Premier inn had emailed us the week before to do this !) Staff member cut me off part way through and said. I have been advising people book on check in.
Booked a suite sofa bed very poor quality.
Stayed last year and it’s not half as good as it was before. Tables not laid out for hot food at breakfast and slow service at lunch. Very poor overall.
Ann
1 晚家庭旅程
4/10
Door cards did not work had to be escorted to room anytime you went out
Only one lift working for a large hotel that was extremely busy
John
1 晚行程
10/10
Jacqueline
1 晚行程
4/10
when we booked it was for a king room , none left so
got a queen room
which was ok but the plug in the sink was jammed and we couldn't empty the sink we asked for it to be sorted they removed the plug but then couldn't fill the sink up . I asked to speak to some
one re a room change or
discount the receptionist said she would
call the duty Manager to speak to me we waited almost an hour but no one came very poor . we are in the restaurant poor choice on menu ordered burger asked for Mayonaise and a glass of wine neither came after 20 mins hubby went to the bar and i found mayo on another table very poor service and disappointing as this was not my first trip here but will be my last
Michelle
2 晚行程
10/10
Business travel so limited time but extremely comfortable and great location for clients to visit next morning.