It was misleading advertising! We were sent an email the day we were to check in to tell us we had to pay for parking. Then the breakfast was at the adjacent hotel where you had to pay for that also!
真實旅客
3 晚行程
10/10
Alisha
1 晚家庭旅程
10/10
kim
1 晚行程
10/10
SCOTT
2 晚行程
10/10
Chris
2 晚家庭旅程
10/10
Shawn
1 晚行程
4/10
Steve
5 晚行程
10/10
Mitchell
1 晚家庭旅程
8/10
The facility and the location are great! You can’t beat the location right outside of all of the Branson, Landing, shops and restaurants!
Some of the front desk staff were just going through the motions so to speak
While breakfast was included with my stay I didn’t realize it was a couple of blocks away in the other Hilton. Not a terribly big deal except it was pouring rain half the time I was there.
This was the first place I’ve stayed in a long time that there were no water bottles provided in the room. I know that may seem small, but it just seemed that the facility was lacking in some amenities. The only option for coffee in the morning was a three dollar cup out of a machine.
Again, the location and the facility were amazing. The Bellmen and the overnight staff were awesome as well!
I just felt for the price, some of the basics were missing.
Shannon
3 晚行程
4/10
Sandra
4 晚行程
10/10
Robert
3 晚行程
10/10
Dee
2 晚商務旅程
10/10
I booked last minute. But was very pleased. Friendly staff. Great location sine we were shopping at Branson Landing. I actually walked right upon it not realizing it was that close. I was concerned it would be loud but our room faced the shopping area and river and the shopps closed 9-10 so it was very quiet. The mattress on the bed was too hard for me but maybe not for others.
真實旅客
1 晚行程
10/10
Porscha
1 晚家庭旅程
10/10
Jerry
3 晚行程
6/10
Lasonia
1 晚行程
10/10
Your check in staff were amazing.
Even though I made a HUGE human error, they with a smile did not even hesitate, did even tell me I made a mistake.They just said oh I am so sorry! Let's us fix that a handed me a new room key. A few minutes later I literally misread the keycard!
So thank you, you team actually made our trip alot better!
You should be proud of your front desk staff!!
Michelle
1 晚行程
8/10
Overall it was a good stay. Location is great. Hair in the shower though and Internet password did not work. Battery died in the door latch and had to wait for maintenance to replace the battery to get in. Preventive maintenance?