Overall comfortable stay. Good location. Breakfast is good.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2023 年 4 月 17 日
Nice location and restaurant staff
The hotel location is good and walking distance from shopping center.
Restaurant staff, including Hellen and Luizer are very helpful and gave us a lot of useful information.
But the hotel is little bit old and not clean.
I stayed 9 nights and will consider to live here again next time.
King Pui
King Pui (9 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 9 月 8 日
Happy customer!
Room was clean, freshly decorated, a good size and new bathroom. The bed was very comfy. Food lovely in restaurant and staff helpful.
Fiona
Fiona (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 9 月 4 日
Shoddy and tired
The room and in particular the bathroom was old and tired and in need of a major full refurbishment. The bathroom in particular was poorly lit and tired to put it mildly. Having paid £237 for this room i felt absolutely robbed!
Andrew
Andrew (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 2 日
Sian
Sian (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 2 日
Very friendly staff at reception greeted us with a smile will definitely book again in near future nice clean rooms and very organised.
Imran
Imran (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 1 日
Alya
Alya (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 31 日
Not too bad
Very convenient hotel, plenty of parking, close to Town Centre.
Room was pretty good, and public areas were pretty good too.
Service was pretty poor, often no-one manning the reception or the bar, and if you flag someone down, you get that look that suggests they have better things to do.
Paul
Paul (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 24 日
kairen
kairen (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 23 日
Central Telford - good value
Excellent value for the International Sports Centre. Great location for Ironbridge and the RAF museum.
Steven
Steven (3 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 8 月 22 日
真實旅客
1 晚商務旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 12 日
Excellent service from check in to check out, rooms were big, rooms were serviced everyday and althoigh i didn't have dinner at the hotel the breakfast was excellent. Managed to use the gym, pool and steam room whilst staying at the hotel. When staying in Telford again i will make sure i book again at the Mercure. Very close to shops, restaurants and even a cinema across the road!
Marek
Marek (4 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 11 日
penelope
penelope (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 4 日
Neil
Neil (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 1 日
Unfortunately I can’t remember the name of the staff on reception but she was excellent. So friendly and welcoming. Thank you!
Anthony
Anthony (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 29 日
Bodil
Bodil (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 27 日
Jonas
Jonas (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 22 日
Great stay
Great hotel in good location
Clean room . Bathroom could do with spruce up. Good facilities. Lovely breakfast. Friendly staff and helpful.
Deborah
Deborah (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 14 日
Keith
Keith (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 11 日
Pretty awful breakfast
Breakfast was pretty substandard and food was cold they had cue for various elements of the breakfast and the coffee was cold as well
Peter
Peter (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 7 月 9 日
Very poor
The photos attached are from room 501 that we were given on 4-7-2025 As you can see the bathroom was extremely dirty & the extractor fan was not working. The safe was also not working which we reported but were told there was no maintenance team on site to re set it so we had to take our valuables around with us each day. Also one of the lamps didn’t work which again we reported but nothing was done about it. We went for a swim in the pool where I found the ladies changing rooms to be in a dreadfully dirty state with slimy, filthy floors, rusty & broken locks on the lockers which were also very dirty inside. Peeling paint & black mould around the edges of the floors. The water in the jacuzzi was way too hot & was overflowing with deep foam so was too uncomfortable to use. All of this was reported to deputy manager & manager with photos as proof. My dinner that evening was inedible. The batter on the fish was very under cooked and the fish inside was horrible so they gave me another fish & chips which was the same standard so I went without a meal. The waitress gave us a bottle of water to compensate. We told the receptionist & she refunded our money. We were given another ‘superior’ room which was a little cleaner with a working safe. We asked for a refund on our stay but were told that because we had booked through ‘Hotels.Com’ we had to go through them to get our money back. We hope that this can now be arranged.
Tony
Tony (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 5 日
Gurpreet
Gurpreet (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 1 日
Nice hotel, shame you have to pay to park
Nice hotel. Good service. I don't like the idea of paying for parking when you are a paying guest.
Kevin
Kevin (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 19 日
ASHU
ASHU (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 6 月 14 日
We had a disabled room linked, but locked, with a room next door. Our room was very cramped, difficult to get round the bed. Noise from the adjoining room was very intrusive.
However, your staff and service were excellent.