Does Shangri-La Barr Al Jissah, Muscat offer free cancellation for a full refund?

Yes, Shangri-La Barr Al Jissah, Muscat does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Shangri-La Barr Al Jissah, Muscat?

Yes, there are 2 outdoor pools and a children's pool. Guests have pool access from 6:00 AM to 7:00 PM.

Are pets allowed at Shangri-La Barr Al Jissah, Muscat?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Shangri-La Barr Al Jissah, Muscat?

Yes, there's free self and valet parking.

What are the check-in and check-out times at Shangri-La Barr Al Jissah, Muscat?

Check-in start time: 2:00 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.

What is there to do at Shangri-La Barr Al Jissah, Muscat and nearby?

Have fun with onsite activities like kayaking, sailing, and windsurfing and improve your game at the onsite tennis courts. Additional recreation onsite includes fitness classes, Pilates, and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Shangri-La Barr Al Jissah, Muscat also has 2 poolside bars, 4 bars, and a sauna, as well as a steam room, an arcade, and a garden.

Are there restaurants at or near Shangri-La Barr Al Jissah, Muscat?

Yes, there are 8 onsite restaurants, featuring beachfront dining.

Does Shangri-La Barr Al Jissah, Muscat have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

Does Shangri-La Barr Al Jissah, Muscat have any outdoor private spaces?

Yes, every room features a balcony or patio.

What's the area around Shangri-La Barr Al Jissah, Muscat like?

Shangri-La Barr Al Jissah, Muscat is in Barr Al Jissah. Popular attractions include Qantab Beach, which is 8 minutes away by car.

Shangri-La Barr Al Jissah, Muscat, Muscat: Hotel Reviews, Rooms & Prices

10/10 Exceptional

Apr 9, 2025

We really enjoyed the resort. The service was excellent and the staff very friendly.

Khaled, 3-night trip

6/10 Good

Oct 18, 2025

Below average experience. For the price of the rooms compared to other hotels I was disappointed. The hotel is quite dated and could do with a refurb. Stuff like having a flashing fire detector light right above the pillows disrupts sleep. The curtains were not working properly (I had to stand on a table to jiggle the mechanism at the top). Breakfast was mayhem, not enough staff seating guests, some egg stations were table delivery but others weren’t which was silly. Staff were also quite slow to clear tables that had left which attracted birds that proceeded to defecate around the seating area. The pool area was nice and quite handy if travelling as a family.

Mohammed, 4-night trip

10/10 Exceptional

Jul 17, 2024

Loved it

We loved it!! The staff was amazing, food was great and the room was very nice

Lonnie, 2-night trip

10/10 Exceptional

Oct 30, 2022

Great Service

The service was outstanding. Very clean and comfortable

Stephen, 4-night trip

10/10 Exceptional

Aug 23, 2022

Excellent experience

SAAED, 1-night trip

8/10 Very good

Feb 17, 2024

It’s a beautiful resort but I wish I had known that Al Waha side is mainly for families. We were not expecting lots of screaming kids the entire time. I would have stayed at Al Bandhar or Al Husn. The food was excellent and the service was good but slow. Especially ordering coffee and drinks.

John Thomas, 4-night trip

4/10 Fair

Apr 29, 2023

La la land

The hotel is dated and in dire need of renovation. Service is poor. The room rate and f&b are very overpriced. We had a really underwhelming trip and expected a lot better for the amount of money we spent.

6-night trip

8/10 Very good

Mar 23, 2024

I really enjoyed myself. The complex is amazing. The food is always good. One problem. The flies n the mosquitoes were very bad. I had to get an allergy injection from the onsite clinic after the normal allergy meds didn’t help the pain swelling n itching. So if you come to this property make sure you bring mosquito repellent and allergy medications.

Laura, 5-night trip

2/10 Poor

Apr 22, 2023

Quality of service massively deteriorated. The hotel doesn’t follow through on the list of planned activities and often you mobilize for a scheduled activity to realize the activity is cancelled. The quality of information received is inconsistent between staffs: if you ask the same question to 2 members of the staff you get 2 different answers often impacting the quality of your experience. The facilities are very old too. Only good thing is that the resort is children friendly and kids are happy but adults do not have a good experience.

Samer, 1-night trip

10/10 Exceptional

Apr 9, 2024

Some equipment like the floor carpets are getting old. otherwise, the hotel is very well kept. Staff is super kind: saying hello, smiling, making way. One gardener came to me, asking if it was ok for him to mow the lawn behind our chairs (he needed five minutes, asked for permission). In the restaurant though, there was a big number of staff but ineffective, running all directions, unorganised. For one evening I had to go in person to the restaurant to make my reservation for the evening dinner, as on the phone, the first person reached refused to passed me the restaurant (?). So I made the reservation in person, at the restaurant. but coming back at dinner time, the staff member had not put my name on the list, and it was a big mess to give me and my family a table.

Laurence, 2-night trip

4/10 Fair

Mar 9, 2024

HOTEL DOES NOT HONOR ONEKEY BENEFITS

I booked a trip here recently and was entitled to a free room upgrade and food/beverage credit as promised by hotels.com. Neither were honored at check in or in subsequent follow up (not sure if this is the hotel or hotel.com's fault), but it is all the more egregious because I was aggressively "upsold" to a bigger room for a fee upon check-in, so clearly the upgrade was available. The good: Most of the staff very polite and friendly. The dining options were good and varied. The outdoor features of the property are generally well maintained. The price is reasonable, but just know this is in no way a 5-star resort, perhaps 3-4. The ugly: While the (paid-for upgraded) room was spacious, it was SEVERELY dated and not worthy of the Shangri-La brand. The couches and chairs showed many signs of scratches and wear. There were no updated plug-in connections for USB, etc. that you will now commonly find at lesser quality properties.

Brian, 3-night trip

8/10 Very good

Oct 22, 2022

Picked the hotel for the water related amenities, the pools and lazy river did not disappoint my 6 year old or us adults. The beach is lovely and private. The staff are very very attentive and pleasure to be served by them. The rooms are 4.5 stars. The difference between the hotels (3 on the same site) only clear when we were there. Husn is for adults, Bandar is mixed business and family; Waha is family orientated. Good amount of things for kids to do. The problems : there is nothing around ; it is 30-45 mins into Muscat (not hard but need a car, taxis too expensive) ; the restaurants were limited and always booked, several guests complained of the same, so you end up with basic menu in poolside restaurants. Biggest problem is a basic meal for family (nothing fancy) came to OM 35 over £70 ! Similar in Muscat would have been 15 OM. You can spend £100 a day on basic level food if they eat here only. Advice, get a car on deal site from airport. Airport taxi was £70/35 OM ! Or stay in Muscat. But pool facilities are really good. Also, get the breakfast included. Overall, despite the problems, I would return to stay but plan it better.

Arjuna, 6-night trip

10/10 Exceptional

Nov 9, 2025

Magnifique emplacement et excellente base de plongée

Charles-André, 5-night trip

10/10 Exceptional

Oct 31, 2025

Brilliant stay with family, ages 75 to 11. All had a great time

Anita, 5-night trip

8/10 Very good

Aug 9, 2025

A Family Stay at Shangri-La Muscat

The check-in process was easy and quick and the reception personnel was highly helpful (Mr. Bashar). The room given to me was on the 1st floor, which was not convenient for my family since the windows were not reflective from outside and you could be easily seen from the pool side. I asked for a room change and the reception was very accommodating and moved me to a higher room on fourth floor immediately. However the room was not ready or cleaned properly before it was given to me. The bed duvets were smelly and had yellow spots, the floor was dusty. This was fixed after i informed the room services to do the required and clean the room. The food buffet at Samba was good however the space was small for such a large resort. Swimming pool was great with the lazy river and lots of games and activities. The hotel has a good football playing area. The hotel also offers internal tours to the car museum and the Frankincense Garden. I would greatly recommend the Frankincense tour with Mr. Khaled Al Ameri, who is great tour guide and makes the tour really enjoyable. Overall, the resort is nice and good place to spend some relaxing time with the Family, but i would say value for money could be enhanced and make it better, especially when comparing to other Shangri-La resorts.

Abdul Rahman, 2-night trip

10/10 Exceptional

Aug 4, 2025

Exceptional customer service

Exceptional customer service from everyone at the hotel. Met all my requirements.

O, 4-night trip

10/10 Exceptional

May 9, 2025

Magnifique endroit qui ressemble vraiment à un paradis

David, 5-night trip

10/10 Exceptional

May 4, 2025

One of the nicest resort experiences we’ve had. Very family friendly. And the staff is excellent

Rana, 3-night trip

10/10 Exceptional

Apr 27, 2025

Alberto di lusso, tutto straconsigliato

Antonio, 8-night trip

10/10 Exceptional

Apr 21, 2025

Brilliant stay children absolutely loved the amenities and the hotel

4-night trip

8/10 Very good

Apr 11, 2025

Lovely staff great beach a wonderful place to relax

nazila, 7-night trip

10/10 Exceptional

Apr 9, 2025

This is a resort that is best suited for a family get away. It is a great place to go and detox from the chaos of the normal rat race and have beautiful bonding moments with the family. We took the kids for a 5 day break and thoroughly enjoyed it.

Ramzi, 5-night trip

8/10 Very good

Mar 26, 2025

Great location, easy access to sister hotels. Good restaurants. They need more beach beds and umbrellas on the beach.

Parag, 3-night trip

10/10 Exceptional

Feb 12, 2025

La camera, la colazione, l'attenzione al cliente

niccolò, 2-night trip

4/10 Fair

Jan 24, 2025

There are 3 different hotels within the property. Didn’t realize it at booking. Not a 5 star hotel.

Henrique, 2-night trip

Shangri-La Barr Al Jissah, Muscat

Choose dates to view prices

Photo gallery for Shangri-La Barr Al Jissah, Muscat

Reviews

Popular amenities

Main amenities (12)

Feel at home (6)

Why we love this property

Room options

Check availability for these dates

View all photos for Family Room, 2 Bedrooms (Al Waha)

Family Room, 2 Bedrooms (Al Waha)

Highlights

View all photos for Al Waha Superior, Room, 1 King Bed

Al Waha Superior, Room, 1 King Bed

Highlights

View all photos for Al Waha Superior, Room, 1 King Bed, Sea View

Al Waha Superior, Room, 1 King Bed, Sea View

Highlights

View all photos for Suite, 1 Bedroom (Al Waha)

Suite, 1 Bedroom (Al Waha)

Highlights

View all photos for Al Bandar Deluxe, Room, 1 King Bed, Sea View

Al Bandar Deluxe, Room, 1 King Bed, Sea View

Highlights

View all photos for Al Bandar Deluxe, Room, 1 King Bed

Al Bandar Deluxe, Room, 1 King Bed

Highlights

View all photos for Premier Room, 1 King Bed (Al Bandar)

Premier Room, 1 King Bed (Al Bandar)

Highlights

View all photos for Al Waha Superior, Twin Room, 2 Twin Beds

Al Waha Superior, Twin Room, 2 Twin Beds

Highlights

View all photos for Al Waha Superior, Room, 2 Twin Beds, Sea View

Al Waha Superior, Room, 2 Twin Beds, Sea View

Highlights

View all photos for Al Bandar Deluxe, Room, 2 Twin Beds, Sea View

Al Bandar Deluxe, Room, 2 Twin Beds, Sea View

Highlights

View all photos for Al Bandar Deluxe, Room, 2 Twin Beds

Al Bandar Deluxe, Room, 2 Twin Beds

Highlights

View all photos for Room, 1 King Bed, Terrace (Al Bandar)

Room, 1 King Bed, Terrace (Al Bandar)

Highlights

View all photos for Suite, 1 Bedroom (Al Bandar)

Suite, 1 Bedroom (Al Bandar)

Highlights

View all photos for Room, 2 Twin Beds, Terrace (Al Bandar)

Room, 2 Twin Beds, Terrace (Al Bandar)

Highlights

View all photos for Executive Room, 1 King Bed, Sea View (Al Waha)

Executive Room, 1 King Bed, Sea View (Al Waha)

Highlights

View all photos for Suite (Al Waha Speciality)

Suite (Al Waha Speciality)

Highlights

View all photos for Suite, 1 Bedroom (Al Bandar, Twin beds)

Suite, 1 Bedroom (Al Bandar, Twin beds)

Highlights

View all photos for Suite (Al Bandar Speciality)

Suite (Al Bandar Speciality)

Highlights

Similar properties

Al Bustan Palace, a Ritz-Carlton Hotel

Al Bustan Palace, a Ritz-Carlton Hotel

About the neighborhood

What's nearby

Getting around

Restaurants

About this property

Shangri-La Barr Al Jissah, Muscat

At a glance

Hotel size

Arriving/Leaving

Special check-in instructions

Required at check-in

Children

Pets