Stayed there with family for a wedding recently! Booked a room for my dad that was meant to be accessible and spoke with the hotel in advance to arrange a stool for my mother in law to access the shower, despite being promised this it never materialised! On top of this the shower leaked into the bedroom and made the carpet sodden! They were also replacing the fire doors in the corridor and started work at 0730 in the am! Waking us up with the racket they were making! We were also locked out of our room because the card was deactivated earlier than it should have been, check out time is noon! Despite raising with the hotel staff both in person and over email they have ignored the whole thing! Save your money and go elsewhere!
Mark
Mark (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 9 月 9 日
not 24/7 room service
hotel is fine but I tried to use room service overnight just to get some bottled water. there is no in room phone so room service is done via a QR code. nobody replied for an hour so I cancelled. if you can't offer the service 24/7, don't advertise it as such.
Claire
Claire (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 8 日
Elizabeth
Elizabeth (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 31 日
Jane
Jane (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 8 月 25 日
Used to be a great place
Jacuzzi was broken. Staff didn't inform us at check in. The pool area is not monitored and other guests made the atmosphere very unrelaxing.
Only ever one person on reception and took forever to check in or if you have any queries
Cleaner didnt get to our room till after 3pm and we had run out of tissue etc. Had to use the loos in reception.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 25 日
Nicola
Nicola (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 22 日
Rachid
Rachid (5 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 7 日
Mark
Mark (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 8 月 3 日
Bem razoável
Quarto pequeno, no primeiro andar, com barulho vindo do corredor e dos quartos vizinhos
fabio
fabio (2 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 8 月 3 日
Poor Hotel
Its a tired hotel. Breakfast poor and rooms have had a spruce up but they are still poor paintwork, finishes and layout
Conor
Conor (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 8 月 2 日
Ibrahim
Ibrahim (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 30 日
Dilek
Dilek (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 29 日
just ok, not worth the money
comfy room etc but tired interiors and shower didn't drain properly. air con was great.
Claire
Claire (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 27 日
Expensive parking
Stayed here a couple of years ago and enjoyed our stay so decided to stay here again. I didnt realise that they've recently decided to charge for parking so had to pay £24 to park for 2 nights. Make sure to prebook breakfast or that will be another £16 each. Overall not too bad,but room was a bit smelly and rooms at the front of the hotel facing the main road are noisy at night.
DAVID
DAVID (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 17 日
Excellent staff and check in.
Check in was fast and efficient. The stay was pleasant and I would definitely stay again.
Anthony
Anthony (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 1 日
Big night out
Amanda
Amanda (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 1 日
Unfortunately the air conditioning in our room was not working on an extremely hot night. We were offered to change rooms, but we had settled in by the time the maintenance man came to look at the air conditioning and made this offer. We gathered there was a problem in quite a few rooms. We were lent two fans by the maintenance man, which did help.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
6/10 不錯
2025 年 6 月 30 日
Oliver
Oliver (4 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 6 月 26 日
Richard
Richard (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 25 日
sean
sean (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 22 日
Stopped here previously with our doggy. This was a solo trip everything was good for me. Left something in the room called next day and they had it in lost property which got collected by my daughter that day. Service excellence
Gordon
Gordon (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 22 日
On the whole good hotel
Room was small but adequate , air con didn’t work and it was a very warm night so hard to stay asleep
Was midnight when got back to room so too late to report as nothing would get done