Unfortunately there was a Christmas party taking place and our rooms were above on the first floor so we could hear all the noise. Our room was also above the area where everything seemed to congregate outside so the noise continued into the early hours.
The lifts were also constantly out of use.
The corridor smelt musty
The heater in the room didn’t work properly and was very noisy.
Would not stay again!
Michael
Michael (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 11 月 29 日
Room was lovely and clean! Very spacious. Breakfast was cooked and presented well.
All the staff were polite and helpful. A bit shout out to the lady on the front desk who checked us in with ease and a smile.
Simon
Simon (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 11 月 15 日
The room was nice but small. The staff in
Luke
Luke (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 11 月 13 日
The hotel offers good facilities and is in a convenient locations. The food is ok, but most days I had to wait for a long time to get a table in the restaurant. The jacuzzi was broken and hadn't been fixed for days. Also, something needs to be done about the moth infestation.
Nune
Nune (11 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 11 月 9 日
Russell
Russell (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 11 月 6 日
geoffrey
geoffrey (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 11 月 6 日
Great location, friendly staff. Room was small but very comfortable and spotlessly clean. Breakfast was very nice too.
Barry
Barry (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 11 月 6 日
John
John (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 11 月 3 日
good rooms, bed super staff first class..!!!!
geoffrey
geoffrey (2 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 10 月 27 日
Carol
Carol (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 10 月 15 日
Good stay
Christopher
Christopher (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 10 月 13 日
Cameron
Cameron (1 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 10 月 8 日
Not a relaxing couples break at all
Wasnt informed prior or during check in that jaccuzi wasnt working. We planned our time accordingly only to find it was broken. No acknowledgement or even a free drink to make up for it. The pool area wasnt clean and bo relaxing atmosphere and no staff managing unruly guests diving into pool
Shurma
Shurma (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 10 月 7 日
Aimee
Aimee (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 10 月 3 日
Jing
Jing (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 29 日
Tinashe
Tinashe (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 9 月 25 日
good to stay
check in process was very quick. good check out timings compare to other hotels. it was noon rather 10:00AM. amenities is good, staff is helpful.
Raghu
Raghu (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 9 月 22 日
Struggling for Positives
Tired Hotel, all had a poor nights sleep - restaurant manger made us feel very uncomfortable, unwelcome & an inconvenience. Really struggling for any positives, front desk staff were nice enough.
Dave
Dave (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 9 月 21 日
Mercure Nottingham Sherwood
James
James (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 9 月 21 日
Sticky dining tables, yuck!!!!!
A bit worn
Tables in the dining room were sticky… yack!!
Poor maintenance.
Antonina
Antonina (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 9 月 21 日
Toilets in reception could have been much cleaner. Would have been nice to be informed of the leisure facilities whilst at the property
Nat
Nat (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 9 月 17 日
Natasha
Natasha (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 16 日
GRAEME
GRAEME (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 9 月 10 日
Shocking hotel service and supprot
Stayed there with family for a wedding recently! Booked a room for my dad that was meant to be accessible and spoke with the hotel in advance to arrange a stool for my mother in law to access the shower, despite being promised this it never materialised! On top of this the shower leaked into the bedroom and made the carpet sodden! They were also replacing the fire doors in the corridor and started work at 0730 in the am! Waking us up with the racket they were making! We were also locked out of our room because the card was deactivated earlier than it should have been, check out time is noon! Despite raising with the hotel staff both in person and over email they have ignored the whole thing! Save your money and go elsewhere!