Beyond appalling - my mother got sick so we cancelled our stay at the last minute with Hotels.com. Bizarrely Hotels.com could not reach the Hyatt so the cancellation was not done. Nevertheless, the Hyatt did not mark me as a "no show" (in which case they should have charged me for 1 night), but instead charged me for 2. Shocking ethics.
Vik
2 晚家庭旅程
10/10
Everything was up to date and whole staff was very kid friendly.
Hitesh
2 晚家庭旅程
10/10
It was an amazing experience to stay at the Hyatt Regency, Dehradun. The most beautiful rooms, super friendly and helpful staff and amazing hospitality.
真實旅客
4 晚家庭旅程
10/10
Jatinkumar
1 晚行程
4/10
The hotel was more like a mela ground. They were heavy overbooked . It took around 1 hour for the luggage to get collected from the room to the lobby , never experienced anything like that .
Also very bad or I should say no house keeping at all .
I think the staff were trying to do the best but the main problem lies in the mgt of this hotel , totally in experienced top managers of the hotel , not at all bothered about guest hospitality .all they were interested was in revenue . And yes a cockroach , I’m putting a pic
Harmeet singh
1 晚家庭旅程
10/10
kiran
1 晚行程
10/10
Family a wonderful experiences here
SATU
1 晚行程
10/10
I stayed here over a week. The place is clean. Chef Sanjay and all other staff was great. I recommend this to anyone travelling to this area. :)
Daljit
2 晚商務旅程
10/10
Very nice location for visit nearby Dehradun.
Younsung
3 晚浪漫旅程
10/10
Ramyapushkala
2 晚家庭旅程
10/10
Amazing property! It’s peaceful and a true retreat. I visited with my mom for a weekend and was an out of the world experience. The staff is friendly and always greeting with a smile.
Special thanks to the Breakfast chef Sunil Kumar. He made us feel at home and gladly made a special juice or a dish my mom liked.
If I go back to Dehradun would love to visit again..
Yogesh
2 晚家庭旅程
10/10
Pranav
1 晚家庭旅程
10/10
Great staff. Clean hotel. Good Spa.
真實旅客
1 晚商務旅程
6/10
It is located in a very bustling area of DehraDhun, set back from the main road. Unfortunately due to the huge amount of development in the area, it’s not as tranquil as one would expect. On top of that, inside is loud as well with music blaring in lobby and restaurants.
The staff are exceptionally polite and helpful and the food was delicious. Rooms are spacious and clean.
If you are not expecting a super peaceful place, then I think you will enjoy this hotel.
Sharon
1 晚商務旅程
10/10
Monica
3 晚家庭旅程
10/10
Ashish
2 晚行程
8/10
It was a good stay
niti
2 晚家庭旅程
6/10
TOILET WAS STINKING WITH SEWER GAS SMELL
SACHIN
1 晚家庭旅程
10/10
Excellent property to stay in, very polite and courteous staff. Amazing food and ambience.
lokesh
2 晚行程
10/10
Sneha
3 晚行程
10/10
真實旅客
3 晚友伴旅程
10/10
Simply awesome. Every member be it in kitchen, serving or at desk are terrific and follow the theme of providing great hospitality
Vipul
3 晚行程
10/10
Not been at the Hyatt before but we were treated exceptionally at this hotel.
The level of hospitality was beyond expectations and the staff made sure we were treated with great affection. The decor is superb and the rooms were large spacious and airy. Food was excellent and the breakfast buffet was full
Of great choices of Indian and international cuisine. 10 on 10 for hospitality. If ever visiting Dehradun, stay here.
Special thanks to Satyam, Shivangi, Ishvi, Aarshi, Saurav and Pawan.
SRIKANTH
1 晚家庭旅程
10/10
The rooms are spacious and the hotel staff is very service friendly, the Range restaurant has a great selection of food and there is live music in the morning and evenings. The views from the pool are lovely and the rooftop bar is great as well.