1. Location is good
2. Bell boy is proactive when checkin
3. Room is clean basically BUT RATs are running on the ceiling, you can clearly hear the sound of them.
4. Reception staffs are chit chatting loudly in the lobby.
5. Showing water are actually cold while the temperature is 4degree Celsius.
Will not come again because of the horrible mouse during the night.
Pak Yin
Pak Yin (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2023年11月5日
真實旅客
4 晚行程
Hotels.com 真實旅客評價
10/10 完美
2023年5月11日
The hotel is excellent and the staffs there are polite and proactive to help 👍
Very good experience to stay in 👍👍
Only area for improvement is the in room heating. No control over thermostat and back up heater noisy.
Ian M
Ian M (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月6日
真實旅客
1 晚友伴旅程
Hotels.com 真實旅客評價
10/10 完美
2024年12月2日
William
William (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月28日
Best hotel yet!
If you are visiting Scotland you need to stay at this hotel. It was very walkable to all the excursion around the city such as the Edinburgh castle and the royal palace. It was a fast check in and every staff member was very nice and professional. When you leave the hotel and arrive back there is always someone there to open the door and ask about your day. The room was very spacious and had great room service. I will be returning!
lauran
lauran (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月27日
Irina
Irina (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月19日
Alan
Alan (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月18日
Erik
Erik (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月18日
Great central Edinburgh hotel
Great weekend stay in central Edinburgh! Hotel is lovely! The lounge access extra charge was well worth the money ! Every member of staff were attentive, helpful and friendly! We will be back!
Stephen
Stephen (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月12日
Great, spacious, super clean
Tomas
Tomas (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月10日
Perfect hotel
Perfect stay. Have stayed a number of times and always 5star service and rooms fantastic.
Would highly recommend
Barry
Barry (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月10日
Jorgen
Jorgen (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月7日
Do not recommend this hotel
This hotel is not worth its cost. Some of the rooms lookout into the neighbors, no city view at all. No morning coffee in lobby. No place to just grab a pastry and go before heading out in the morning. No usb ports. Our showers did not work. I would not stay here again.
doris
doris (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月20日
Nicolai
Nicolai (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月20日
Stay away
I normally don’t like to review places or sounds negative but this case deserves one.
This review is a combination of the standards/price of the hotel combined with Hotels.com prices.
1. £600 pound for 2 nights without breakfast is in my opinion not worth the money. The property is very old, rooms are nothing special and the phone/WiFi reception is none. The WiFi does not work and normal service is for some reason non existing in the room.
2. I booked the room 3 weeks in advance, 1 week before the arrival I saw on hotels.com and all other sites that the same room for the two nights was £430 instead of £600. I contacted hotels.com that said they don’t do price guarantee anymore and I was not able to cancel. I contacted the hotel, they said they can’t touch the reservation since it’s made by via hotels.com even though it was around 30% cheaper one week before.
3. Elevators taking you to the gym not working so you need to go out of the hotel and have a porter escorting you.
4. Location was great. The only think positive.
As a summary, I think there are so many better options in the city for this type of money. And unless you don’t want to use your phone while at the hotel please stay away.
真實旅客
2 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年9月28日
Sangjoon
Sangjoon (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年9月20日
All staffs we encountered were very friendly and made us feel welcomed except the check-in/out receptionists. The lobby at the time of check-out was crowded, and there's no clear waiting line for the check-in/check-out desk queue, a receptionist just stood there, and not providing any information or instruction to the guests the queue of the line. Bellmen were much more helpful and provided us the accurate and needed information about the area. The reception staffs need more training. Room is clean but furniture and paint seemed outdated and can use a bit touch-up. Location is convenient.
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年9月17日
Although, we only stayed one night, the location was optimal and service impeccable.