Our room has terrible Wifi signal 80% of the time.
When I inform the front desk, he (Older gentleman) just said “no one ever complain before” and treat me as a trouble maker. I only use iPad.
Because I check out the hotel at 6am in the morning, When I asked for early payment of hotel bills the day before check out, the same older employee tell me “it’s not possible to do so”. I thought he did not understand me.
When I tell him again, He said in a very inpatient and loud tone: “I just told you it it not possible”. (I was always with a smile and asking politely)
His loud tone and hand gesture were unprofessional . (I cannot believe how he treated hotel guest with such unprofessional attitude). He should just explain to me like all other normal hotel employees instead rudely almost yell at me.
My experience with this older gentleman at front desk regarding weak unstable WiFi and prepayment has been terrible. I will never return to this hotel. He should learn from other younger staffs in hotel.
kuang hong
kuang hong (4 晚浪漫旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 25 日
Highly recommended!
We enjoyed our stay at Hotel Raffaello and definitely would stay there again. The hotel was clean, the rooms were nice, the beds were comfortable, the staff was super friendly and helpful, and the location was good too and we enjoyed the rooftop bar. Highly recommended!
Lisa
Lisa (3 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 19 日
Adem
Adem (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 5 日
patricia
patricia (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 28 日
Stephanie
Stephanie (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 28 日
真實旅客
3 晚行程
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 20 日
Very clean. Room was very nice. Bathroom very modern however it was small. Very little counter space.
Location was excellent.
Raymond
Raymond (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 16 日
Maria
Maria (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 10 日
ROBERTO
ROBERTO (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 9 日
Todo excelente, lo recomiendo
Maria Refugio
Maria Refugio (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 8 日
真實旅客
5 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 29 日
Excellent
Excellent séjour. Personnel très aimable. Chambre d’une propreté irréprochable et bien équipée. Hôtel très bien placé.
Sabrina
Sabrina (3 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 24 日
Stille og fredelig område i en travel by. Hjelpsomme i resepsjon med både taxi og restaurant forslag. Kort avstand til det meste i en by man må forvente å gå mye.
Inger
Inger (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 18 日
Quarto excelente, cama sensacional! Localização muito boa!
Marlon
Marlon (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 8 日
I like the location of the hotel
Very clean
Nice helpful staff
Informative
violet
violet (2 晚友伴旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 6 月 8 日
Great location. Comfy bed and clean bathroom
Andrew
Andrew (3 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 6 月 4 日
It is convenient to Train Station Roma Termini. Rooms clean. Not clearly disclosed while booking the reservation the high City tax for this grade of hotel- it is per person per room depending on hotel rating- and for this it is around USD $11/person/per room/per day.
Srinivas
Srinivas (3 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 6 月 3 日
Roxanne
Roxanne (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 5 月 28 日
Sheryl
Sheryl (2 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 5 月 28 日
Kim
Kim (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 26 日
Ótimo hotel em Roma.
O Hotel é bonito, acolhedor, bem localizado. Quartos e banheiros grandes. Roupas de cama e banho de ótima qualidade. Não tomamos café da manhã.
RAFAEL
RAFAEL (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 26 日
Very nice staff, centrally located. Comfortable beds, clean room.
Kristin
Kristin (2 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 25 日
Helpful staff and great location near the train station and all the sights. Located in a quieter area in Rome with cute stores and delicious restaurants that are not tourist traps.
Julie
Julie (2 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 24 日
Wonderful Spot
Excellent staff. We loved the rooftop bar and restaurant.