Located in the city center, Worcester Bank House Hotel Spa & Golf, BW Premier Collection offers an unforgettable retreat. Tee off at the 18-hole golf course, unwind at the spa with a massage or facial, and enjoy breakfast and dinner at one of two restaurants. With free in-room WiFi and perks like luggage storage and dry cleaning services.
Three Counties Showground - 14 min drive - 13.0 km
Getting around
Birmingham Airport (BHX) - 52 min drive
Malvern Link Station - 12 min drive
Worcester Foregate Street Station - 12 min drive
Colwall Station - 14 min drive
Restaurants
McDonald's - 7 min drive
The Brunswick Arms - 6 min drive
Laylocks - 5 min drive
Fox Inn - 13 min walk
Portobello Inn - 5 min drive
About this property
Worcester Bank House Hotel Spa & Golf, BW Premier Collection
A great stay at Worcester Bank House Hotel Spa & Golf, BW Premier Collection in Worcester can include a round of golf at the 18-hole course. Guests can visit the spa to be pampered with deep-tissue massages, body wraps or facials, and Garden Room Restaurant, one of 2 restaurants, serves dinner. An indoor pool, a bar/lounge and a fitness centre are other features. The helpful staff and breakfast get great marks from fellow travellers.
At a glance
DONE
Hotel size
66 rooms
Arranged over 3 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Early check-in subject to availability
Check-out time is 11 AM
Contactless check-out
Late check-out subject to availability
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
English breakfast (surcharge) 7 AM–10 AM on weekdays and 7:30 AM–10:30 AM on weekends
Guests can pamper themselves with a trip to the on-site spa, which has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy.
Dining
Garden Room Restaurant – This brasserie only serves dinner.
Sportsmans Bar – This bar specialises in American cuisine and only serves breakfast. Open daily.
Here's the breakdown, no surprises
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
Pool fee: GBP 0.00 per person, per night
Spa fee: GBP 0 per person, per night
Optional extras
English breakfast is offered for an extra charge of approximately GBP 14.95 for adults and GBP 10.00 for children
Early check-in can be arranged for an extra charge of GBP 30.00 (subject to availability)
Late checkout can be arranged for an extra charge of GBP 30.00 (subject to availability)
Children & extra beds
Cots/infant beds are available for GBP 10.0 per night
Rollaway beds are available for GBP 20.0 per night
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Also known as
BW Premier Collection Bank House Hotel Spa Golf
Worcester Bank House Hotel Spa BW Premier Collection
Bank House Hotel Spa BW Premier Collection
Worcester Bank House Spa BW Premier Collection
Bank House Spa BW Premier Collection
Bank House BW Premier Collect
Frequently asked questions
Is there a pool at Worcester Bank House Hotel Spa & Golf, BW Premier Collection?
Yes, there's an indoor pool.
Are pets allowed at Worcester Bank House Hotel Spa & Golf, BW Premier Collection?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Worcester Bank House Hotel Spa & Golf, BW Premier Collection?
Yes, there's free self parking.
What are the check-in and check-out times at Worcester Bank House Hotel Spa & Golf, BW Premier Collection?
Check-in start time: 3:00 PM; check-in end time: anytime. There's a charge of GBP 30.00 for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of GBP 30.00 (subject to availability). Express check-in and contactless social distancing and check-out are available.
What is there to do at Worcester Bank House Hotel Spa & Golf, BW Premier Collection and nearby?
Tee off at the on-site golf course. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Worcester Bank House Hotel Spa & Golf, BW Premier Collection also has a sauna and a steam room, as well as a garden.
Are there restaurants at or near Worcester Bank House Hotel Spa & Golf, BW Premier Collection?
Yes, there are 2 on-site restaurants, featuring American cuisine.
What's the area around Worcester Bank House Hotel Spa & Golf, BW Premier Collection like?
Worcester Bank House Hotel Spa & Golf, BW Premier Collection puts you in the heart of Worcester. Popular attractions include Malvern Hills, which is 5 minutes away by car.
Travellers say that the hotel is in a great location.
Have a question?
AI iconBeta
Get instant answers with AI powered search of property information and reviews.
Worcester Bank House Hotel Spa & Golf, BW Premier Collection Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.0/10
Staff & service
8.8/10
Amenities
8.6/10
Property conditions & facilities
8.2/10
Eco-friendliness
Popular mentions
Service staff
Room
Breakfast
Food
Spa
Bed
Restaurant
Location
Lobby
Bar
What guests liked
Breakfast was consistently praised for its excellent choice and standard of food. (22 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
24 Aug 2025
The staff especially the reception team and spa staff were really amazing,very kind and lovely.
My stay was the perfect pamper break.
Sarah
Sarah, 2-night trip
8/10 Very good
2 Aug 2025
Convenient and central place to stay
Great stay, a bit of bother with the bill when leaving- sorted eventually.
Gwyn H.
Gwyn H., 3-night trip
10/10 Exceptional
5 Aug 2025
Lovely stay
Lovely stay. I was kindly upgraded. Will definitely be back
WAYNE
WAYNE, 1-night trip
8/10 Very good
15 Aug 2025
Stay was lovely and accommodating for attending a family holiday
Interruption of an early morning unexplained fire alarm was a shock to the system
Karen
Karen, 2-night trip
10/10 Exceptional
11 May 2025
Beautiful hotel
Great location and beauty hotel
nikki
nikki, 1-night trip
8/10 Very good
16 May 2025
Friendly place to stay.
Great overnight stay. very friendly and helpful staff.
Marie
Marie, 1-night trip
10/10 Exceptional
3 Apr 2025
Very nice stay
Angela
Angela, 1-night trip
10/10 Exceptional
13 Jul 2025
Very happy
It was amazing they what out of their way to help us and did a amazing gift for our anniversary, and well deserved stay again
Julie
Julie, 2-night trip
10/10 Exceptional
6 Jul 2025
Relaxing weekend away
Lovely spa/pool with outdoor patio and cafe for those sunny days.
Ate dinner and breakfast at the hotel and both were of really good standard, very attentive staff
King size bed (superior room) was wide but not long enough, at 6ft my feet were hanging off the end! But a minor gripe for an overall relaxing stay
Julie
Julie, 1-night trip
10/10 Exceptional
27 Apr 2025
Great hotel and spa. The staff were hardworking, friendly and helpful. The food was of a very good standard for the price.
Alison
Alison, 1-night trip
10/10 Exceptional
13 Jun 2025
Booked a standard double, the room was large, clean and well equipped. Bathroom was modern with a powerful shower. Staff were friendly and service was quick.
James
James, 1-night trip
6/10 Good
21 Aug 2025
Generally good
Generally good, we stayed towards the end of summer and they may well have a deep clean or some areas of refurbishment planned but the carpets felt tired and the mattresses starting to feel a little old, but it was clean and staff were friendly. Whoever designed their bathrooms needs some training - the basin was small for a family room and the toilet roll holder at low level under the radiator was odd!! Breakfast was good with a good selection but the evening meal was poor - I had a lasagne which was 2/3rds white sauce and very little in the way of actual meat and was expensive for what it was. Good location - quiet and easy to find
Max
Max, 1-night trip
10/10 Exceptional
23 Feb 2025
Really nice hotel ,the food was good ,everything was clean and well presented, all the staff were excellent in every way, had a really good time and will definitely stay again.
Simon
Simon, 2-night trip
10/10 Exceptional
26 Apr 2025
We loved every minute. What was particularly special was how friendly and helpful all the staff were.
Linda
Linda, 2-night trip
10/10 Exceptional
6 Apr 2025
Good stay
Kelly
Kelly, 1-night trip
10/10 Exceptional
16 Apr 2025
The BEST Western
A trip with the kids , honestly in the round this hotel visit was the best ive had ! and I travel a lot .
The staff...all of them in all areas, room quality and hotel decoration and facilities were 10/10 really .
Nicholas
Nicholas, 1-night trip
10/10 Exceptional
6 Apr 2025
Stay 1 night 5/4/25
We stayed here for night in room 104, excellent location for the spa and all the facilities this beautiful had to offer. All Staff were great. The receptionists on our arrival were fabulous. The breakfast staff on the Sunday Morning worked really hard and were always making sure everything was topped up and fresh. Excellent 1 night stay. Would definitely stay here again.
Julie
Julie, 1-night trip
10/10 Exceptional
24 Oct 2024
Great stay. Staff very friendly
Andrew
Andrew, 1-night trip
8/10 Very good
9 Feb 2025
Lovely relaxing
Martin
Martin, 2-night trip
10/10 Exceptional
6 Jan 2025
Lovely stay enroute to Devon from Yorkshire
Great value, kindly upgraded, friendly welcome, lots of helpful communication regarding the weather forecast!
Dawn
Dawn, 1-night trip
8/10 Very good
14 May 2025
Disappointing Stay
Booked for 2 nights; first room 127 - very nice and roomy n first night. Moved to room 209 on second night - much too cramped in that room. Disappointing stay because of that.
Keith
Keith, 1-night trip
8/10 Very good
28 Jun 2025
Lovely hotel…spoilt by noise and no air con!
Lovely hotel, staff extremely friendly. Room was nice but was incredibly hot lacked any fan or air con. Another disappointment was the noise, there was prom night happening at the hotel and it was very busy, we were situated at the front of the hotel and it was noisy. Wish they had warned us when we booked as we probably would have changed to another night because the noise was too be expected but extremely frustrating when you can’t get to sleep!
Verified traveller
1-night trip
10/10 Exceptional
18 Nov 2024
Great place to stay, food high standard at dinner. Great pool area and spa. 10 mins outside Worcester