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Acanto Playa del Carmen, Trademark Collection by Wyndham

4.0 star property
Family-friendly aparthotel with outdoor pool, near Quinta Avenida

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Acanto Playa del Carmen, Trademark Collection by Wyndham

Beach nearby, white sand, beach towels
Sports facility
Exterior
Outdoor pool, pool umbrellas, pool loungers
Beach nearby, white sand, beach towels

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Free breakfast
  • Connecting rooms available
    Connecting rooms available
  • Airport transfer
    Airport transfer
  • Pet-friendly
    Pet-friendly
  • Pool
    Pool
  • Spa
    Spa
Main amenities
  • 29 smoke-free apartments
  • Daily housekeeping
  • Near the beach
  • Outdoor pool
  • Beach towels
  • Room service
  • Coffee shop/cafe
  • Spa services
  • Massage/treatment rooms
  • Airport shuttle
  • Area shuttle
  • Bus station shuttle
Feel at home
  • Children stay free
  • Cots/infant beds (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Garden
  • Terrace
The price is HK$996
HK$1,221 total
includes taxes & fees
22 Nov - 23 Nov

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Superior Suite, 2 Bedrooms (Penthouse)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Superior Suite, 2 Bedrooms (Penthouse)

Highlights

Furnished patio
Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
  • 65 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 2 Bedrooms

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Suite, 2 Bedrooms

Highlights

Furnished patio
Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
  • 93 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 3 Bedrooms

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Suite, 3 Bedrooms

Highlights

Furnished patio
Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
  • 111 sq m
  • 3 bedrooms
  • 3 bathrooms
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

View all photos for Superior Suite, 3 Bedrooms (Penthouse)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Superior Suite, 3 Bedrooms (Penthouse)

Highlights

Furnished patio
Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
  • 111 sq m
  • 3 bedrooms
  • 3 bathrooms
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 1 Bedroom

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Suite, 1 Bedroom

Highlights

Furnished patio
Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
  • 65 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 1 Bedroom, Ocean View (Penthouse)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Superior Suite, 1 Bedroom, Ocean View (Penthouse)

Highlights

Furnished patio
Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
  • 65 sq m
  • 1 bedroom
  • 1 bathroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Studio Suite (Penthouse)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Superior Studio Suite (Penthouse)

Highlights

Furnished patio
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Kitchenette
Full-sized fridge/freezer
HDTV
  • 42 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Non Smoking

Highlights

Balcony
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Ceiling fan
  • 37 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms (Master)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Suite, 2 Bedrooms (Master)

Highlights

Furnished patio
Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
  • 65 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 1 Bedroom (Master)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Suite, 1 Bedroom (Master)

Highlights

Furnished patio
Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
  • 65 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed

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HK$1,852 total
includes taxes & fees
23 Nov - 24 Nov
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About the area

Map
Playa del Carmen, QROO

What's nearby

  • Quinta Avenida - 2 min walk - 0.2 km
  • Playa del Carmen Main Beach - 4 min walk - 0.4 km
  • Mamitas Beach - 5 min walk - 0.5 km
  • Playa del Carmen Maritime Terminal - 14 min walk - 1.2 km
  • Playacar Golf Club - 6 min drive - 3.4 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 50 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 12.2 miles/19.6 km
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Bus station shuttle (surcharge)

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Ah Cacao Chocolate Café - ‬2 min walk
  • ‪Los Aguachiles - ‬2 min walk
  • ‪Harry's Grill Prime Steakhouse & Raw Bar - ‬2 min walk
  • ‪Aldea Corazón - ‬2 min walk

About this property

Acanto Playa del Carmen, Trademark Collection by Wyndham

You'll be in a fantastic location at Acanto Playa del Carmen, Trademark Collection by Wyndham, only a five-minute walk from Playa del Carmen Main Beach and Quinta Avenida. Guests can grab a bite to eat at the coffee shop/cafe, or indulge in deep-tissue massages, aromatherapy or reflexology. An outdoor pool and a terrace are other highlights, and apartments offer nice touches such as dressing gowns and pillowtop beds with Egyptian cotton sheets. Fellow travellers say great things about the helpful staff.

Languages

English, German, Italian, Spanish

At a glance

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: anytime
  • Contactless check-in and check-out are available
  • Early check-in subject to availability
  • Minimum check-in age – 21
  • Check-out time is 11:00 AM
  • Contactless check-out
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport and bus station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • One child (3 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets allowed (dogs only, 1 total, up to 5 kg per pet)*
  • Service animals welcome

Property amenities

Beach

  • Near the beach
  • Beach towels

Pool/Spa

  • Outdoor pool
  • Umbrellas
  • Sunloungers
  • Massages
  • Spa services
  • 3 treatment rooms
  • Thai massages
  • Body treatments
  • Swedish massages
  • Sports massages
  • Reflexology
  • Aromatherapy
  • Facials
  • Deep-tissue massages
  • Couples treatment room(s)
  • Prenatal massages

Internet

  • Free Wi-Fi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking and transport

  • On-site parking available only on request
  • Free secured self-parking on site
  • Limited on-site parking
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge) up to 68 kilometres
  • Bus station shuttle (surcharge)
  • Car not required
  • On-site car hire

Family friendly

  • Cots (infant beds): USD 55.0 per stay
  • Children stay for free (see details)
  • High chair

Food and drink

  • Water dispenser

Dining

  • Free continental breakfast available daily 8 AM–10:00 AM
  • 1 coffee shop/cafe
  • Coffee/tea in a common area
  • Room service available

Bedrooms

  • Premium bedding
  • Hypo-allergenic bedding
  • Egyptian cotton sheets
  • Pillow-top mattress
  • Bed sheets provided
  • Rollaway/extra beds: USD 55.0 per stay

Bathrooms

  • Shower
  • Soap
  • Hairdryer
  • Free toiletries
  • Dressing gowns
  • Toilet paper
  • Towels provided
  • Shampoo

Entertainment

  • 40-inch flat-screen TV with cable service

Outdoor areas

  • Terrace
  • Gas grills
  • Garden
  • Outdoor furniture

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Near a laundromat

Work spaces

  • 1 meeting room
  • Laptop workspace
  • Conference space (600 square feet)

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • Service animals exempt from fees
  • Pet friendly
  • USD 100.00 per pet per week
  • 1 total (up to 5 kg per pet)
  • Welcoming dogs only
  • Deposit: USD 250 per stay

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 80
  • Soundproofing
  • Tile flooring in public areas
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Multilingual staff
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout curtains
  • Safe at front desk
  • Laptop-compatible safe

Location highlights

  • Near the boardwalk
  • In the shopping district
  • Near a health or beauty spa
  • Near outlet shopping
  • On the Strip

Things to do

  • Fitness facilities nearby (discounted access)
  • Bike hire on site
  • Ecotours on site
  • Windsurfing nearby
  • Parasailing nearby
  • Horse riding nearby
  • Surfing/body boarding nearby
  • Scuba diving nearby
  • Waterskiing nearby
  • Theme parks nearby
  • Snorkelling nearby
  • Kayaking nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated that there is a smoke detector on the property)

General

  • 29 rooms
  • 4 floors
  • 3 buildings
  • Built in 2011
  • Colonial architecture

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. There are 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 196 per vehicle (return. Maximum occupancy 7)
  • Bus station shuttle service is offered for an extra charge
  • Local area shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge of USD 25 (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Cots/infant beds are available for USD 55.0 per stay
  • Rollaway beds are available for USD 55.0 per stay

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 250 per stay
  • Pets are allowed for an extra charge of USD 100.00 per pet, per week

Parking

  • Guests must contact this property in advance to reserve on-site parking
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses eco-friendly cleaning products.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated that there is a smoke detector on the property.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

Also known as

Acanto Boutique Hotel Condominiums Playa Carmen
Acanto Boutique Hotel Condominiums
Acanto Boutique Playa Carmen
Acanto Boutique
Hotel Acanto Boutique
Acanto Hotel Condominiums Playa Carmen Playa del Carmen
Acanto Hotel Condominiums Playa Carmen
Acanto Playa Carmen
Acanto Boutique Hotel Playa del Carmen
Acanto Playa del Carmen Trademark Collection by Wyndham
Acanto Hotel Playa del Carmen Trademark Collection by Wyndham

Frequently asked questions

Does Acanto Playa del Carmen, Trademark Collection by Wyndham offer free cancellation for a full refund?
Yes, Acanto Playa del Carmen, Trademark Collection by Wyndham does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Acanto Playa del Carmen, Trademark Collection by Wyndham?
Yes, there's an outdoor pool.
Are pets allowed at Acanto Playa del Carmen, Trademark Collection by Wyndham?
Yes, dogs are welcome, with a limit of 1 total and maximum weight of 5 kg per pet. There's a charge of USD 100.00 per pet, per week, and there's also a deposit of USD 250 per stay. Service animals are exempt from fees.
Is parking offered on site at Acanto Playa del Carmen, Trademark Collection by Wyndham?
Yes, there's free self parking. Parking spaces may be limited.
Is an airport shuttle service offered by Acanto Playa del Carmen, Trademark Collection by Wyndham?
Yes, an airport shuttle is available. The charge is USD 196 per vehicle return.
What are the check-in and check-out times at Acanto Playa del Carmen, Trademark Collection by Wyndham?
Check-in start time: 3:00 PM; check-in end time: anytime. There's a charge of USD 25 for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.
What is there to do at Acanto Playa del Carmen, Trademark Collection by Wyndham and nearby?
Have fun with nearby activities such as boat tours, horse riding and kayaking. Additional recreation on-site includes ecotours. Enjoy a swim in the outdoor pool or use the aparthotel's other amenities, which include spa services and a garden.
What's the area around Acanto Playa del Carmen, Trademark Collection by Wyndham like?
Acanto Playa del Carmen, Trademark Collection by Wyndham is located near Playa del Carmen Main Beach in Downtown Playa del Carmen, a short 2-minute walk from Quinta Avenida and 5 minutes' walk from Mamitas Beach.

Acanto Playa del Carmen, Trademark Collection by Wyndham Reviews

Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Everything was wonderful very clean and quiet! Safe area, close to everything!
Angela, 2-night trip
Verified Expedia guest review

10/10 Exceptional

This unique property is beautiful with typical Mexican flavor. It is also located in the heart of the shopping "La Quinta" street. Staff is friendly and specially the night staff, Miguel. He is pleasant and can provide any information you need. There is a secure bank ATM that you can get Mexican pesos around the corner from the Hotel. Our room suit was awesome and clean with new refrigerator and freezer. Microwave and stove. Air conditioner was perfect and crispy cold. Loved the ambiance and the terrace that oversees the ocean. I love this place and will return again. As for beaches need to go to El Canto Private Beach. Super clean, food service and beaches are absolutely clean. However, there is a cost $1000 Mpesos and return back to you $350 Mpesos credit for food or drinks. We will be back.
Nelson, 5-night family trip
Verified Orbitz guest review

8/10 Very good

We had to tell them to fix a couple of things. Miguel is a good guy he helped us out with everything and fixed the things that needed fixing. Other than that it was a beautiful place to stay at. Right by stores beach restaurants.
ebelia, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Brenda, 3-night trip
Verified Expedia guest review

4/10 Fair

Stayed in a suite. It was very accommodating. However, nobody cleaned our room until Thursday. (We were there M-F). We had to ask 3 times to get new towels. They seemed understaffed. The area was safe. Lots of great shopping.
Cameron, 4-night family trip
Verified Expedia guest review

6/10 Good

Hotel located on side street but quiet. A little tired but the help was excellent friendly and very helpful. A 10 to 15 minute walk to an area that had a beach without all the seaweed.
James, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Has an aApt feel staff was very informative and attentive to our request
Rodney, 3-night family trip
Verified Expedia guest review

8/10 Very good

Steps to 5th avenue yet quaint and quiet. Nicely furnished rooms, friendly staff, close to beach. I would recommend.
Deborah, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

An unforgettable stay at the Acanto Playa Del Carmen Hotel! Impeccable service, from check-in to check-out. The room was spacious, clean, and beautifully decorated. The amenities were top-notch, especially the stunning terrace view from the top floor. Plenty of dining options within a few meters of walk and the options were diverse and delicious. Can't wait to return!"
ANUJA, 8-night romance trip
Verified Expedia guest review

10/10 Exceptional

As usual, the Acanto staff and property were awesome!
Ronald, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Second time staying at Acanto. Great place, clean, excellent staff, very close to activities
David, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

We can see why people return to this hotel year after year. It’s a true gem. Quiet, charming, comfortable, and clean. It is very close to everything. Lili at the front desk is so very helpful if you need to plan a special event or excursion. She also arranged our transportation to and from the airport. Miguel is the evening concierge and security. He is also very helpful and so kind. He was always waiting to let us in if we got back to the hotel after the door was locked. Always greeting us with a big smile. The continental breakfast has a nice selection and is prepared daily by a very nice lady who’s name I did not get. This hotel is as it looks in the pictures. Spacious rooms, very clean, and so welcoming.
Colette, 10-night romance trip
Verified Expedia guest review

8/10 Very good

Loud Noise and music from street could be heard until 4 am
Nora P, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nestor, 2-night trip
Verified Expedia guest review

10/10 Exceptional

William, 1-night trip
Verified Expedia guest review

8/10 Very good

Charlotte, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

I had a wonderful stay at this well-located hotel, surrounded by shops and restaurants just a short walk away, yet surprisingly quiet. A big thanks to Miguel on the night shift for ensuring our safety and serving delicious breakfasts. Do need to mention he’s also a great guide. It was a fantastic experience!
Verified Expedia guest review

10/10 Exceptional

We were so impressed with our stay at Acanto!! This boutique hotel is beautiful, prestine, unique and peaceful considering it is in the heart of 5th Avenue and a few minute walk to the beach. The rooftop patio has an amazing ocean view and bbq - eating and lounging area. The pool is situated in the middle of the open sky courtyard and very clean. The staff were very friendly, the included breakfast was perfect, the suite had everything we needed for a comfortable stay. We felt very safe - the doors are locked at night but staff there to let you in at any time of night. The shopping, bars, restaurants, beach clubs, beach - everything you come to Mexico for was right there at our fingertips. We will definitely return! Highly recommend!!
Barbara, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

So much to do in area
Robin, 1-night trip
Verified Expedia guest review

10/10 Exceptional

We enjoyed our stay at this place, staff was friendly place was cleaned daily, the night shift gentleman was extremely nice . The rooms can be a little noisy depending on who is in the other room .
Manon, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Very nice and helpful staff. Beautiful grounds. Clean room.
Sophia, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Fei, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Very nice property close to shopping and restaurants!
Courtney, 1-night family trip
Verified Expedia guest review

8/10 Very good

Truly enchanting, this smaller and more intimate hotel proved to be an excellent choice. The suites are beautifully furnished with comfortable beds and tasteful decor. A reasonably stocked kitchen with a full size fridge and stovetop. Staff are wonderful and quick to please. Just steps from 5th avenue it was remarkably quiet and calm. Walk to the beach or enjoy the pool in the courtyard. The rooftop patio has a bar-b-que, tables and chairs, loungers and a fantastic view of the ocean. And there is always a cool breeze. I would definitely recommend this hotel to my friends and family.
Deborah, 13-night romance trip
Verified Expedia guest review

8/10 Very good

1-night trip
Verified Hotels.com guest review