Clean, quiet hotel. Easy access to downtown Knoxville. The only thing I didn't like is what they sprayed the room with to freshen it up. I really couldn't stand the smell of it.
Julie
5 晚商務旅程
2/10
No one was there to check us in until approximately 3:30. I sat on the couch and was covered in animal hair when I stood up. One of the beds was broken and shook and creaked with every move. There was no pillows or blankets for the pull out couch. No safe to secure your items even though the door stated it did. Garbage sitting by elevator for a day and a half. Bloody towels in hallway floor 3 doors from us. Television remote only worked on down button. The refrigerator froze all our stuff solid even though we turned it all the way down. Apparently the knob is broke. It’s described as Downtown and it is not. After all of this, upon checkout the doors on the elevator were closing as we were walking off. My granddaughter was pushing on door yelling. Luckily my other granddaughter was still inside and hit the open button. The woman behind the desk didn’t even get out of her chair to see what was happening. I went to the desk to talk to her about it. She just said I’ll let maintenance know. In my opinion she should have blocked elevator access instantly. I hope and pray someone doesn’t get hurt or worse before it’s taken care of.
DaNel
2 晚家庭旅程
8/10
The room was clean and bed was comfortable.
Lori
1 晚行程
8/10
真實旅客
1 晚家庭旅程
10/10
velva
1 晚行程
10/10
Joseph
1 晚行程
10/10
Chakara
1 晚行程
10/10
Leroy
1 晚家庭旅程
6/10
Good for the money. If you are looking for a clean inexpensive place to sleep this works.
Could use some maintenance. Room was clean.
Staff was very kind.
Victoria
1 晚家庭旅程
8/10
Taylor
1 晚行程
2/10
This motel is crooked and fraudulent I did not stay here did not go anywhere near this motel somehow they charge my debit card $141 I have filed a complaint against them today My advice is do not even click on their site because I don't know what happened how they got my numbers other than just a clicked on their site. Run run run from them stay clear
Chuck
1 晚行程
8/10
It was a decent room, but the beds were very high and we are not tall people. We won't stay here again for that reason.
Pamela
4 晚家庭旅程
8/10
Jennifer was lovely
LaTonia
1 晚商務旅程
6/10
Stayed here many times but this was the dirtiest the room has been. Every wall/mirror frame was filthy. The main things like bed, sink, shower was fine but the walls and doors really needed a wipe down. Curtains had holes in them. Room also had a really bad smell. Hotel was sold out so we didn’t ask to move. Front desk lady was super sewer and helpful though.
Carol
1 晚家庭旅程
6/10
Justin
1 晚行程
6/10
Service was okay.Not enough towels for number of people scheduled.Hideabed extremely uncomfortable.Queen beds were comfortable.Room was clean.Desk help very nice and helpful.
Maxine
3 晚家庭旅程
8/10
Philip
3 晚行程
10/10
Kathleen
1 晚家庭旅程
10/10
JIM
1 晚行程
8/10
George
1 晚家庭旅程
8/10
Small hotel but clean tidy and the staff were great. The breakfast was "OK " and there was no outside seating. Overall good hotel and would come back
Lisa
1 晚行程
10/10
Josephine A
1 晚行程
10/10
Very kind and helpful staff.
Blaze
1 晚浪漫旅程
10/10
Fred
1 晚行程
8/10
It was a decent place for a good night’s sleep. But seniors with arthritis beware…the toilets are very low & are difficult for arthritic knees.