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Casa Dona Susana

3.5 star property
Adults-only beach hotel with outdoor pool, near Playa de los Muertos

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Photo gallery for Casa Dona Susana

Restaurant
Reception
Exterior
Premium bedding, in-room safe, individually decorated, blackout curtains
Outdoor pool
Experience the vibrant charm of Playa de los Muertos at Casa Dona Susana, where you can unwind on the sun-kissed terrace or take a refreshing dip in the outdoor pool. With multilingual staff and concierge services, this hotel offers convenience and connection while you explore nearby attractions.
VIP Access

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • 24/7 front desk
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurants
  • Outdoor pool
  • Room service
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Snack bar/deli
  • Multilingual staff
  • Concierge services

Feel at home (6)

  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Blackout curtains
The current price is HK$1,004
HK$1,205 total
includes taxes & fees
23 Mar - 24 Mar

Room options

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, individually decorated, blackout curtains

Standard Room, 1 King Bed

Highlights

Individually decorated
Air conditioning
LED TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
Cable channels
  • Sleeps 2
  • 1 King Bed

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About the area

Map
Manuel M Dieguez No 171, Puerto Vallarta, JAL, 48380

What's nearby

  • Olas Altas Street - 1 min walk - 0.1 km
  • Playa de los Muertos - 2 min walk - 0.2 km
  • Los Muertos Pier - 3 min walk - 0.3 km
  • Malecon - 3 min drive - 2.3 km
  • Conchas Chinas Beach - 5 min drive - 2.0 km

Getting around

  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 29 min drive

Restaurants

  • ‪Pancho's Takos - ‬2 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Lix by Xocodiva - ‬2 min walk
  • ‪Tuna Azul - ‬2 min walk
  • ‪Joe Jack's Fish Shack - ‬2 min walk

About this property

Casa Dona Susana

When you stay at Casa Dona Susana, you'll be in a fantastic location, only a five-minute walk from Playa de los Muertos and Los Muertos Pier. After having fun at the outdoor pool, you can grab a bite to eat at the restaurant. Other features include a snack bar/deli, a terrace and a garden. Fellow travellers say great things about the pool and helpful staff.

All-inclusive

All-inclusive room rates at Casa Dona Susana are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks and select beverages included

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 42 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: noon
    • Contactless check-in and check-out are available
    • Minimum check-in age – 21
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Guests who book an all-inclusive rate plan will receive all meals and drinks at the restaurants and bars located at the hotel next door.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site parking is limited
DONE

Other information

    • Smoke-free property
    • Caters to adults only

Property amenities

Food and drink

  • Restaurant
  • Room service
  • Snack bar/deli

What to do

  • Beach nearby
  • Golfing nearby
  • Scuba-diving nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Garden
  • Terrace
  • An outdoor pool

Accessibility

  • Lift

Room amenities

Be entertained

  • LED television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Turndown service
  • Premium bedding

What to enjoy

  • Individually decorated

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Pool, spa, & gym (if applicable)

  • Pool access available from 10 AM to 10 PM

Policies

Construction is underway at a neighbouring building and there may be noise disturbance from the construction work.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Casa Dona Susana Hotel Puerto Vallarta
Casa Dona Susana Hotel
Casa Dona Susana Puerto Vallarta
Casa Dona Susana
Casa Dona Susana Hotel
Casa Dona Susana Puerto Vallarta
Casa Dona Susana Hotel Puerto Vallarta

Frequently asked questions

Does Casa Dona Susana offer free cancellation for a full refund?

Yes, Casa Dona Susana does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Casa Dona Susana?

Yes, there's an outdoor pool. Guests have pool access from 10 AM to 10 PM.

Are pets allowed at Casa Dona Susana?

Sorry, pets aren't allowed.

Is parking offered on site at Casa Dona Susana?

Yes. Parking spaces may be limited.

What are the check-in and check-out times at Casa Dona Susana?

Check-in start time: 3:00 PM; check-in end time: noon. Check-out time is noon. Contactless social distancing and check-out are available.

Is there an on-site casino at Casa Dona Susana?

No, this hotel doesn't have a casino, but Vallarta Casino (8-min drive) and Winclub Casino Platinum (10-min drive) are both nearby.

What is there to do at Casa Dona Susana and nearby?

Have fun with nearby activities such as scuba-diving and practise your swing at the nearby golf course. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a garden.

Are there restaurants at or near Casa Dona Susana?

Yes, there's an on-site restaurant.

What's the area around Casa Dona Susana like?

Casa Dona Susana is located near Playa de los Muertos in Romantic Zone, a short 3-minute walk from Los Muertos Pier and 4 minutes' walk from Olas Altas Beach. Travellers give top marks for the hotel's prime location.

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Casa Dona Susana Reviews

Reviews

8.6

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Great hotel and staff!
Joshua, 11-night trip

10/10 Exceptional

Great and beautiful stay!
Great stay! Loved the quietness, cleaning staff, and great service, friendly staff! I recommend it 100% we got vouchers for free breakfast which was a huge plus and overall we can’t wait to stay there again!
Hector, 4-night trip

8/10 Very good

Great location and was able eat great beachfront breakfasts at related Arcos hotel across the street.
Francis, 2-night trip

8/10 Very good

Quiet, clean, comfortable
Nice hotel- we were only there one night. The breakfast was included and high quality (and on the beach). Quiet, clean, comfortable.
Kirsten, 1-night trip

10/10 Exceptional

Wonderful stay . Great location. Not many sunloungers on the roof so always in use but the beach is so close it wasn’t a problem . Excellent breakfast choices served in the hotel across the road. Would recommend
Paul, 5-night trip

10/10 Exceptional

Casa Doña Susan was a fantastic stay. Affordable! Room was a little dated but overall a great stay. Staff was very attentive and helpful. Access to the sister hotel amenities was a wonderful touch!
Teresa, 8-night trip

10/10 Exceptional

great stay definitely will be returning
Lauren, 7-night trip

8/10 Very good

Nice location and convenient access to the beach and local restaurants
Sabino, 3-night trip

10/10 Exceptional

Loved the location and the cute boutique hotel as well as the use of Los Arcos. The staff were very pleasant and helpful. It was a pleasure to stay at your hotel.
Patricia, 6-night trip

10/10 Exceptional

Rooftop pool was amazing as well as the staff!
Krystal, 5-night trip

10/10 Exceptional

Nice hôtel boutique of near 40 rooms, we had the All inclusive formula and the meals were at the playa Los Arcos a great ressort just a street to cross, food, service were great
Lyne, 14-night trip

10/10 Exceptional

Great location, friendly staff, nice rooftop pool. Wish the rooftop pool bar was open. I will be back, love this place.
danny, 7-night trip

10/10 Exceptional

Loved this hotel.
Jaleesa, 4-night trip

8/10 Very good

Nice quaint boutique type hotel with lovely Mexican decor. The staff was wonderful. Very walkable.
Shonta, 7-night trip

8/10 Very good

The hotel is older and showing its age, however the staff is incredibly helpful and friendly.
sharon, 6-night trip

8/10 Very good

The location was very desirable. The staff were professional and friendly. The cleanliness of the room was very good.
Craig, 4-night trip

8/10 Very good

Great price
Carlos Armando Franco, 4-night trip

10/10 Exceptional

Great location. Friendly staff.
Carlos, 5-night trip

10/10 Exceptional

excellent
Silvia, 6-night trip

10/10 Exceptional

Super cute, clean , friendly. Cannot beat the location
Kimberly, 4-night trip

8/10 Very good

Pleasant stay , pool area is very nice and relaxing .
Adolfo, 4-night trip

8/10 Very good

Lovely older hotel. A coffee maker in the room would be a nice addition
Ricardo, 7-night trip

8/10 Very good

great location
gail, 3-night trip

10/10 Exceptional

Loved all of the plants in the building. Very clean, staff is polite. Top to bottom great service.
Javier, 4-night trip

10/10 Exceptional

Best vacation in PV
Our stay at Casa Donna Susana was amazing. The staff was very helpful and attentive. The hotel is small and beautiful. It was like staying in the 1950s. The hotel was quite each night with no noise. We choose the all inclusive option. Best way to stay. You have access to the buffet which was small but hand cooked to order. All meals were enjoyable. Beach access was easy with staff helping with everything. Staying here, you are walking distance to everything. We will be coming back soon
Mario, 5-night trip