The room at first night was small and there’s serious problem with the shower, the sewer was clogged and water flowed over all over the room all the way to the downstairs, we had to request to change to another room. Swimming pool at rooftop was not well maintained so the water looks not clean.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025年3月22日
Do it
11 out of 10 loved. Great value + excellent staff. Much better than the Almar down the road 👏👏.
Brent
Brent (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年3月19日
Great value!
Great quiet location just off all the main areas you want to see in PVR, beach is a block away, amazing bars and restaurants 2 blocks away, safe neighborhood. Cute courtyard, quiet pool on roof top, amazing buffet breakfast at sister property on the beach. Friendly staff let us check in a little early, and check out a little late. Would definitely recommend and stay here again. Only negative is room did not have a window but that meant great sleep!
Lisa
Lisa (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年3月15日
Fantastic Hotel
Fantastic hotel! Very chill and the staff is amazing. Loved the pool, never to busy.
Debbie
Debbie (7 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年3月6日
alan
alan (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年3月3日
Great hotel and staff!
Joshua
Joshua (11 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月20日
Great and beautiful stay!
Great stay! Loved the quietness, cleaning staff, and great service, friendly staff! I recommend it 100% we got vouchers for free breakfast which was a huge plus and overall we can’t wait to stay there again!
Hector
Hector (4 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月17日
Quiet, clean, comfortable
Nice hotel- we were only there one night. The breakfast was included and high quality (and on the beach). Quiet, clean, comfortable.
Kirsten
Kirsten (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月13日
Wonderful stay . Great location. Not many sunloungers on the roof so always in use but the beach is so close it wasn’t a problem . Excellent breakfast choices served in the hotel across the road. Would recommend
Paul
Paul (5 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月3日
Casa Doña Susan was a fantastic stay. Affordable! Room was a little dated but overall a great stay. Staff was very attentive and helpful. Access to the sister hotel amenities was a wonderful touch!
Teresa
Teresa (8 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月19日
Monica
Monica (7 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月5日
Terry
Terry (6 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月28日
Mala experiencia en el Servicio
Mal Servicio contraté un paquete todo incluido y el Hotel tiene un servicio de solo rentar habitación. Entonces los empleados se enfocan más en atender a la gente que va a pagar en el establecimiento y a mí que paguen todo incluido. No se me atendía, una anécdota estaban preparando papas a la francesa. Cuando llegué a servirme. Pedí que me dieran y me dijeron que no me podían dar porque esas papas eran para la Venta. Entonces acaso yo no pagué mi estancia en el hotel muy muy mal Servicio quede muy decepcionado del Hotel del Servicio
Oscar
Oscar (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月27日
john
john (6 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年12月25日
Had a great time at the property and would definitely stay again
cynthia Lynda
cynthia Lynda (8 晚浪漫旅程)
Expedia 真實旅客評價
6/10 不錯
2024年12月25日
Poor service in the pool area. Unfortunately
Opportunity to make it so much better.
Saw three people slip on the floors around the roof top pool. Treacherous floor finish.
Beverly
Beverly (14 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2024年12月25日
Rooms were small without dressers, only small bed tables with small 1 drawer each. Hada closet, but thats about it. I don't like having to live out of my suitcase.
Allyson
Allyson (10 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年12月24日
Sergio
Sergio (3 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年12月23日
Receptionist needs to give more information about the
Elsa
Elsa (2 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年12月21日
Great staff and close to all amenities downtown. Overall I’d stay here 5 out out 5 times!
Brandon
Brandon (6 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2024年12月20日
I tried to book a wheelchair-accessible room and was told by the staff that I would have one. When we showed up I could not fit through the narrow doorway (and my chair is not very wide compared to most). However, the staff put in a lot of effort to find me a room and eventually found something in the sister hotel as an upgraded room with no extra charge. The staff is friendly and has great integrity, even though the facility is old and lacks accessibility. For most people it is a great place to stay and I loved the area around the hotel for access to some of the best food. My parents have also stayed here many times and have been treated very well.
Justin
Justin (1 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2024年12月19日
Great location and was able eat great beachfront breakfasts at related Arcos hotel across the street.
Francis
Francis (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月18日
Great authentic feeling hotel with great staff
Deanna
Deanna (7 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年12月14日
Older place. No views from room but great value especially when you can use the beach across the street. Nice roof top , quiet with older guests. Great valu
BARBARA Pauline
BARBARA Pauline (8 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年12月12日
My twin brother and I shared our 60th birthday at the resort with our wives, the staff made the stay very enjoyable. I can't say enough about the great friendly service we received. We spent a considerable amount of time on the rooftop pool deck, Daniella and Alexis were wonderful hosts. We will definitely go back again, the culture and people are top class.