Photos on website look great, but it is not like that inside. Bathroom tiles need regrouted, silicon seal old and tired with pink mould visible, windows faulty, paint peeling from roof and window ledge. The hotel requires a major revamp.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
2/10 欠佳
2019 年 12 月 9 日
The ground floor is muliti level. From reception you need to climb one flight of stairs to reach the Bar area and down another flight of stairs to go for Breakfast. Our room was on the first floor and required 3 flights of stairs. No lift
真實旅客
2 晚浪漫旅程
Expedia 真實旅客評價
8/10 很好
2019 年 11 月 24 日
Highly recommended
Lovely staff clean and tidy, will be going back
Darren
Darren (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2019 年 11 月 24 日
Swimming pool closed, stops serving food at 7.30pm, pipes bang and clatter all night, the kettle didn't work, the room door didn't lock and I think it's actually a care home for the elderly. No -one was under 65. The wallpaper and paint peeling. The bed was uncomfortable. Terrible.
真實旅客
1 晚家庭旅程
Expedia 真實旅客評價
8/10 很好
2019 年 11 月 22 日
It was rather unfortunate that the swimming pool was closed while we were there. The water pipes were very noisy.
真實旅客
1 晚家庭旅程
Expedia 真實旅客評價
6/10 不錯
2019 年 11 月 21 日
The staff where helpful especially the receptionist and the afternoon bar staff.
Unfortunately there are no lifts as disabled this was an issue as room was up stairs and along very long corridor. They introduced a new menu when we chose items from the menu we where told the fish order hadnt arrived also various lines where different in areas- WHY.
We finally ordered however wasnt what we wanted i must say we where a party of 5, cheesy chips came which were disgraceful and was handed back. We were staying at this hotel as it was local to a very personnel event therefore was not a jolly so it was awful when we all went to bed after a very stressful day , could not go to sleep because our rooms where above the dining room where a singer was singing until 10.38pm very difficult, maybe we should have been told when we arrived. Breakfast was good and again staff pleasant.
真實旅客
1 晚家庭旅程
Expedia 真實旅客評價
8/10 很好
2019 年 9 月 3 日
Eden Arms
Lovely place really helpful staff, however check out is at 10am and breakfast is 8am to 9am so felt a bit rushed leaving after a lovely evening at Kynren...
真實旅客
1 晚浪漫旅程
Hotels.com 真實旅客評價
10/10 完美
2019 年 8 月 19 日
Veronica Elaine
Veronica Elaine (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2019 年 7 月 26 日
It was dated and need o a up keep not very clean rooms ok only there 1 night
真實旅客
1 晚家庭旅程
Expedia 真實旅客評價
6/10 不錯
2019 年 7 月 21 日
Clean and efficient
Stayed at the Eden arms for one night on a business trip. The hotel is dated in decor and breakfast choices but it was clean and the staff were lovely. The service was efficient and friendly and the room had a hairdryer, tea/coffee making facilities and ironing board/iron which is really all that was needed. I did not have the chance to use the leisure facilities so can’t comment on those. Only negative was the lack of mobile phone reception at the hotel but there is free WiFi available.
Gillian
Gillian (1 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2019 年 7 月 8 日
needs to be repaired, the staff was ok. Restaurant limited opping time
真實旅客
3 晚家庭旅程
Expedia 真實旅客評價
2/10 欠佳
2019 年 6 月 29 日
Run down hotel
Run down hotel next to a noisy dual carriageway.
Haresh
Haresh (2 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2019 年 6 月 1 日
Room was lovely an d clean staff were a bit stuck up and food wasn't very nice
真實旅客
1 晚浪漫旅程
Expedia 真實旅客評價
8/10 很好
2019 年 5 月 29 日
Ange
Ange (1 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2019 年 5 月 9 日
The hotel is in need of refurbishment and mainly caters for bus trips , the food is average, that being said the staff are very friendly but I won’t be rushing back
Jamie
Jamie (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2019 年 4 月 13 日
Staff all lovely, the handyman made us laugh everyday. Such a cheery guy. Manager very accommodating.
真實旅客
2 晚浪漫旅程
Expedia 真實旅客評價
8/10 很好
2019 年 3 月 25 日
真實旅客
1 晚行程
Expedia 真實旅客評價
8/10 很好
2019 年 3 月 25 日
真實旅客
1 晚行程
Expedia 真實旅客評價
6/10 不錯
2019 年 2 月 16 日
Nice hotel and staff. Not suitable for a business
Very nice comfortable and quiet rooms. The food is nice in the restaurant.
There is no WiFi or mobile signal . The meal times are very restrictive. Breakfast starts at 8 AM. This hotel is not suited for business travellers.
Craig
Craig (4 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2018 年 11 月 12 日
真實旅客
1 晚行程
Expedia 真實旅客評價
6/10 不錯
2018 年 6 月 21 日
Breakfast on first morning had run out of bacon ,sausage , hash browns fifteen minutes before closing time!,
Bedroom could be very good but too much paint pealing off, much of the wallpaper coming off! Basically the bedroom was tatty. Breakfast problems were really improved for second day.
真實旅客
2 晚行程
Expedia 真實旅客評價
8/10 很好
2018 年 5 月 5 日
We thought our room was very well appointed, clean and well equipped. The menu for evening meals wasn't very adventurous and the times for breakfasts, 8 till 9 not very 21st Century! Some parts of the hotel were looking a bit tired too. The member of staff that checked us in was very friendly.