The Front Desk staff is the worst. A person with Specs in the front desk with the name of Carlos ( young person with specs) have a different attitude and thinks that the hotel is the property of his father. Never ever ready to help. Only guve excuses. The worst person ever experienced at any hotel front desk.
Shubham
Shubham (3 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 3 日
JuanC
JuanC (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 20 日
Luis
Luis (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 20 日
Luis
Luis (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 20 日
Brittany
Brittany (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 19 日
Unique pool setting
What i liked most about this hotel was the communal spaces, well designed, comfortable, fun. The pool had some shade with the tropical plants. Nice bar seating with good Aperol Spritzers. The gym was more useful than most hotel gyms. Television in room had very limited channels. Good overall value.
lee
lee (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 16 日
Victor
Victor (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 14 日
Great hotel
The room was lovely. A nice big, very comfortable bed.
Staff in the hotel are very helpful and prompt to react to anything mentioned
Catherine
Catherine (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 14 日
Cool place. Breakfast and restaurants were lacking.
真實旅客
3 晚行程
Hotels.com 真實旅客評價
4/10 一般
2025 年 8 月 8 日
Not up to standards
I stayed one night at this hotel. The surroundings are not very convenient with not much to do around.
- TV not working (suite 802: I have a photo of the screen)
- Outdoor jacuzzi very cold (the receptionist said “it's been broken for a while, it doesn't heat up anymore”)
- Telephone line in the room unusable, we had to get dressed again to go down and order from the restaurant on the outdoor terraces (reception: yes, after the 5th floor, the lines don't work, sorry)
I did a same day booking 3 hours before arriving and there was an issue (not the hotel's fault) which resulted in two suites being booked. The reception employee refused to give me a document stating that I was not using the second room, then changed the reservation for room 803 to the following day without my consent, knowing that we were leaving for the airport at 4 a.m. and would not be using it, and then refused to give us a document stating that this change to the reservation was not at our request but on their own initiative.
Isabelle
Isabelle (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 6 日
I loved this hotel! Pool is great, bar is great, location is good
Kristina
Kristina (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 2 日
Noise
Too much noise from the club. Could not sleep comfortably. I could even hear people talking like if they where very close to my room.
MALAIKA
MALAIKA (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 29 日
Alan
Alan (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 27 日
Natasha
Natasha (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 21 日
Daniel
Daniel (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 21 日
Juan Carlos
Juan Carlos (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 19 日
Luis
Luis (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 19 日
Luis
Luis (1 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 7 月 9 日
This Hotel is 2 star at best. Dark and dungy with concrete floors and 7’ ceilings. Doesn’t smell very good either. Very dated.
Stephan
Stephan (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 9 日
Excellent service, very attentive and helpful staff! The price is very good, the rooms are spacious and the beds are great. I recommend it 100%.
Yesmy
Yesmy (3 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 29 日
Megan
Megan (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 22 日
ALINA
ALINA (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 19 日
Super
Felipe alexander
Felipe alexander (3 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 6 月 12 日
I want to tell what happened
Coñing to take my breakfast i took my small pieces of luggage with me
The person in charge told me it would be betrer to take my pilotcase and bag to my car before having my breakfast
So it was so rude from him
I went to the check in immediately without having my breakfast
This guy was at tge receptiin, probably to verufy if i would not complsin against him
This person hss nothing to do in a hotel
I know tge riande for 10 years and i think i ll never come back