This is a wonderful hotel. Rooms are great. Excellent facilities - the pool and gym had amazing views. Room was extremely comfortable. The ground floor entrance hall is very basic, small, and you are greeted by the hotel staff (bell service, help with elevators, taxis, etc). You then take the elevator up to the top floor to check in at the small true lobby, which is attached to a very nice cafe room and lounge where you can sit and have tea or food. Then you have to take another elevator back down to your room. The hotel is relatively small despite being 24 floors. There are only maybe 8-10 rooms per floor (or less). So there was not a lot of elevator waiting - at worst a couple minutes for elevators, usually less. The staff is all wonderful, so friendly and helpful. The downsides: this area is undergoing massive construction at basically all hours. Not terribly loud but definitely some background noise. It is also along extremely busy streets. The neighborhood is not really the heart of Seoul either - it is much more of a mall/convention center or business area - far from the real heart of Seoul, a 30 minute cab ride or 30-40 minutes on subway. The food and drinks are very expensive, like to get a cup of coffee in the lounge was something like 15,000 won which is over 10$. THere is no real lobby bar - just a lounge underground. The breakfast was amazing though. 58,000 won for the buffet, but probably worth it for the variety of great things