All the staff is very helpful, nicely, kindly and sweet.
The room is bit, maybe I booking family room, the bed is sooooo big. If I come again, this is my first choice to booking again.
Wong
Wong (10 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2023 年 8 月 1 日
KWOK KWONG
KWOK KWONG (3 晚行程)
Expedia 真實旅客評價
6/10 不錯
2025 年 9 月 25 日
All a bit tired but nice staff
Gerry
Gerry (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 9 月 24 日
A little dated but clean and great location
Teresa
Teresa (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 24 日
Leighton
Leighton (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 9 月 21 日
Disappointing
Only one elevator was working which meant long delays to access the elevator. Carpets were well worn. Breakfast was disappointing. It was buffet style. The bacon, sausage and other items were under heat lamps and the food was very dry.
Michael
Michael (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 9 月 20 日
Per
Per (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 9 月 13 日
Sascha
Sascha (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 13 日
Old but cool hotel
Probably this hôtel has seen better days but it is actually well maintained, besides some scratches in the carpets and broken screws. The façade is currently being renovated.
It is very well located in Swansea and easy to find
It was quite empty so rather calm when we were here.
The plus is definetly the extra super friendly and helpful staff. At the front desk and for the breakfast we had a wonderful experience, the people where super friendly and helpful.
We had a very nice price so it's a good value deal. Would recommend.
Maël
Maël (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 12 日
victoria
victoria (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 9 月 6 日
Ping Yuk
Ping Yuk (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 5 日
Standard single beds were narrow - not the full 3foot/90cm
Jennifer
Jennifer (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 5 日
Mattress for the beds
The mattress in my bedroom is not comfortable enough.
真實旅客
4 晚商務旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 4 日
Great stay... comfortable bed
Charles
Charles (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 3 日
Dated and in need of a refurbishment
Andrew
Andrew (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 29 日
A
A (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 25 日
Ashley
Ashley (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 18 日
Still an excellent hotel.
Clean hotel with good service. Building and decor need refreshment. No bulb in the lamp in my children's room (family room). Not a massive issue so I didn’t mention it to staff, who I'm sure would have sorted it. Bathroom excellent and loads of room. Breakfast buffet not available but hotel wasn't busy and hot breakfast was available on request. We miss the swimming pool. Brilliant location.
Z R
Z R (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 13 日
Michele J
Michele J (8 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 8 月 12 日
I took a chance and regret it.
Jack
Jack (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 8 月 12 日
alex
alex (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 8 月 5 日
Suresh
Suresh (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 4 日
Mary
Mary (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 8 月 3 日
The gym was closed and the reception said they had sold all the kit.
Only one lift was working as the other had been faulty for over 2 weeks.
The room was tired as the decor is very old style.
Breakfast was interesting as the coffee machine was faulty, food was ok but everything in tbe dinning room is very old looking and tired!
The staff are all polite and do as much as they can..
I stayed here some years ago and it was lovely, it has gone down in standards and I would unfortunately not stay again and would actively look to stay elsewhere in Swansea.
simon
simon (2 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 8 月 1 日
The hotel is old and in need of modernisation. The hotel only has 2 lifts, but only 1 lift was working and this would only hold 2 people. With the hotel being 7 floors ment waiting a long time for a lift.