All the staff is very helpful, nicely, kindly and sweet.
The room is bit, maybe I booking family room, the bed is sooooo big. If I come again, this is my first choice to booking again.
Wong
Wong (10 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2023 年 8 月 1 日
KWOK KWONG
KWOK KWONG (3 晚行程)
Expedia 真實旅客評價
6/10 不錯
2025 年 9 月 6 日
Ping Yuk
Ping Yuk (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 5 日
Standard single beds were narrow - not the full 3foot/90cm
Jennifer
Jennifer (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 5 日
Mattress for the beds
The mattress in my bedroom is not comfortable enough.
真實旅客
4 晚商務旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 4 日
Great stay... comfortable bed
Charles
Charles (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 3 日
Dated and in need of a refurbishment
Andrew
Andrew (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 29 日
A
A (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 25 日
Ashley
Ashley (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 18 日
Still an excellent hotel.
Clean hotel with good service. Building and decor need refreshment. No bulb in the lamp in my children's room (family room). Not a massive issue so I didn’t mention it to staff, who I'm sure would have sorted it. Bathroom excellent and loads of room. Breakfast buffet not available but hotel wasn't busy and hot breakfast was available on request. We miss the swimming pool. Brilliant location.
Z R
Z R (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 13 日
Michele J
Michele J (8 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 8 月 12 日
I took a chance and regret it.
Jack
Jack (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 8 月 12 日
alex
alex (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 8 月 5 日
Suresh
Suresh (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 4 日
Mary
Mary (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 8 月 3 日
The gym was closed and the reception said they had sold all the kit.
Only one lift was working as the other had been faulty for over 2 weeks.
The room was tired as the decor is very old style.
Breakfast was interesting as the coffee machine was faulty, food was ok but everything in tbe dinning room is very old looking and tired!
The staff are all polite and do as much as they can..
I stayed here some years ago and it was lovely, it has gone down in standards and I would unfortunately not stay again and would actively look to stay elsewhere in Swansea.
simon
simon (2 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 8 月 1 日
The hotel is old and in need of modernisation. The hotel only has 2 lifts, but only 1 lift was working and this would only hold 2 people. With the hotel being 7 floors ment waiting a long time for a lift.
Hugh
Hugh (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 1 日
Jack
Jack (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 7 月 30 日
John
John (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 30 日
Could be better
Decent size apartment, room smelt of animal, smoke alarm in hallway beeped every 30 seconds.
Chris
Chris (1 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 7 月 29 日
Hotel 4 etoiles il y a longtemps. Longtemps. Longtemps.
Personnel, Manager, super !
Pour le reste, à éviter en attendant une profonde rénovation
Didier
Didier (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 7 月 29 日
Bad stay
Stayed here many times but will be considering other options from now on. Second time in month or so that no hot water available for showering, windows do not close properly so noisy,especially in the morning. Only one small lift works, the other has been out of action for at least a year!!
Stephen
Stephen (1 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 7 月 27 日
Owners need to refurb this Hotel!
Although bed was very comfy and bathroom very clean, this Hotel needs a major refurb. Paintwork everywhere flaking off, carpet in our suite was shockingly thin. The windows in our room were covered in condensation so all double glazing needs replacing.
The restaurant for breakfast was rediculously hot so it needs air con. The ceiling in parts looked like it was going to come down! The selection for breakfast was good though.
All in all good service from all the staff but the owners need to invest in it heavily.
Amanda
Amanda (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 25 日
Good location for what I needed but decor is definitely tired and the shower wasn’t great.