我可否免費取消威基基大城堡飯店的預訂，並獲發全額退款？

可以。威基基大城堡飯店在我們網站上有提供可全額退款的房價計劃。如以可全額退款的房價訂房，你可因應住宿的取消預訂政策，最遲於登記入住前幾日取消預訂即可。有關具體條款及細則，請務必參閱此住宿的取消預訂政策。

威基基大城堡飯店是否設有泳池？

是的，此住宿設有室外泳池。

威基基大城堡飯店是否允許寵物入住？

很抱歉，恕不准攜帶寵物入住 (輔助動物除外)。

威基基大城堡飯店是否設有店內泊車位？

是的。自助泊車費用為每晚 USD30.00。

威基基大城堡飯店的登記入住及退房時間為何？

登記入住開始時間：15:00；登記入住結束時間：22:00。退房時間為 12:00。

威基基大城堡飯店店內與附近有什麼好玩？

你可享受踩單車、遠足及橡皮艇等附近活動的樂趣，並到鄰近的高爾夫球場練習揮桿。附近其他休閒康樂節目包括攝位車租借/遊覽。你可在室外泳池中痛快暢泳，又或充分善用酒店的其他設施/服務，當中包括夜總會等。

威基基大城堡飯店內或附近是否設有餐廳？

是的，此住宿附設餐廳。

威基基大城堡飯店附近區域有何特色？

威基基大城堡飯店鄰近威基基的庫希奧海灘，短短 12 分鐘步程可到國際市場，7 分鐘步程即達威基基海灘。旅客都對此酒店的優越位置讚不絕口。

檀香山威基基大城堡飯店優惠

Q: 威基基大城堡飯店是否設有泳池？

是的，此住宿設有室外泳池。

Q: 威基基大城堡飯店內或附近是否設有餐廳？

是的，此住宿附設餐廳。

4/10 一般

2019 年 1 月 3 日

是一家服務相當差的的飯店

四坪不到的小房間和浴室、冷氣安裝在地上聲音奇大、小衣櫃掛在空中、隨時都要小心腦袋。浴室的洗臉槽水流不下去、反應後至退房止都沒有人來協助處理。浴室的小櫃子隨時有倒下來的危險。

1 晚商務旅程

Hotels.com 真實旅客評價

6/10 不錯

2018 年 9 月 21 日

1 晚行程

Expedia 真實旅客評價

8/10 很好

2015 年 6 月 10 日

除了wifi , 飯店的一切我都滿意

櫃台及飯店服務人員都很友善,還免費借我們浮潛用品,行李寄放,飯店的一切我都滿意,但wifi真的太糟了幾乎可以說完全聯不上網路 , 若wifi可以改進的話,下次還會在入住的

Hotels.com 真實旅客評價

2/10 欠佳

2014 年 2 月 23 日

糟糕的酒店

卫生恶劣，服务不好，着急临时订了这家酒店，网站不给退房，只好去住，结果发现床上被单也不干净，没敢住，联系marriot正好有房间搬过去了，但第一天的房费还是给扣了。郁闷。

Hotels.com 真實旅客評價

10/10 完美

2013 年 11 月 16 日

The best view in waikiki beach

The best location in Waikiki, the price is good. From the balcony you can see the Diamond Hill and Waikiki beach . I love here!

Hotels.com 真實旅客評價

2/10 欠佳

2013 年 2 月 3 日

对这个酒店极度失望！

例举这个酒店的几宗罪： 1.房间设施陈旧，虽然有微波炉等厨房设备，但对我们来说没有什么用，有用的吹风机却坏了。 2.窗式空调，噪音吓死人。 3.半夜突然没电了，发现房间i里电话都没有，好容易盼到早上，一家人抹黑起床赶飞机，退房时抱怨了一下，前台两手一摊，“是的，我们这片都停电了，没办法”似乎没有一点抱歉的意思。 4.窗户无法不密封。唯一的好处就是离动物园和水族馆非常近，适合小朋友。对这个酒店的感受就是两个字“失望"

Hotels.com 真實旅客評價

6/10 不錯

2025 年 8 月 13 日

Not value for money

The location was convenient and the staff were welcoming. The room, however, was not very clean and there were no services provided. Too much noise from outside while the property charged hidden fees as well, and different fees than what was communicated at the booking stage. A form of deceit there. The checking out time was changed without notice and were asked to leave earlier too. Not the best experience but the room offers independence which was appreciated.

11 晚行程

Hotels.com 真實旅客評價

2/10 欠佳

2025 年 8 月 9 日

Roach infested

Upon arrival, it was fine. We checked into the room first they try to give us a room that was hot. The AC was not working. She offered us another room where it was cold. We settled in. We go downstairs to grab something to eat. We go back upstairs and there is roaches here and there we kill them and go on about our night. We settle and put some belongings away. We go down to the beach. We’re gone for a few hours upon a return when we enter the room. The room is infested with roaches not one or two like the first time rather 10 or 20 we’re trying to kill them all but there’s just so many they’re everywhere the food that we bought are belongings on the bed on the floors and the wall. We call Castle to inform them of the roach infestation in the room. The representative told me that he would have somebody contact me. After waiting for about 20 minutes, nobody ever called. To the front desk at Waikiki grand Hotel. and informed them of what was going on. They switched us rooms, but the room they gave us was an extra room for the cleaning service. They had their at the hotel so before we could get settled in, they had to move out all the buggies and cleaning supplies so that we could sleep there. The room was clean, however very outdated with dirty carpet not to mention the reason why I booked this room.( the first room) was because it had a full kitchen. The room that they switched us to did not have a full kitchen nor a full refrigerator it did come with the hot plate.

Diana (5 晚家庭旅程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 8 月 6 日

JAMES (5 晚家庭旅程)

Hotels.com 真實旅客評價

2/10 欠佳

2025 年 7 月 15 日

CASTLE at waikiki grand

Location is great. Right across from the zoo. However, there were issues from the start. 1. If you want a parking space, you'll need to reserve it on a different website from the hotel. https://www.wghparking.com. Make sure you book it well before your trip. I didn't know this and had to find street parking the first night. 2. If you're booking a CASTLE rsvn, you'll check in at the Waikiki Grand's front desk first. Then you'll be directed to rm 503 to finish the check in. This was a first for me. There the Castle employees will give you your rm # and key code. 3. Pictures on Hotels.com were NOT accurate, at all! City view w/ kitchenette? Umm ok. But where was the couch? Luckily, there was a CAMPING COT hidden by the bathroom or else my son would've had to sleep on the floor. 4. Speaking of the floor. Still had sand on the floor when we arrive. Dirty. 5. If you need the room dark in order to sleep, forget it. The "curtains" were nothing more than sewing material with Hawaiian print on it. All the lights from the walkway illuminated the room at night. It was so bright, I had to cover my face with the blanket just to sleep. 6. The corner of the bed is very close to the kitchen cabinet. Maybe a16 inch clearance? I ended up whacking my shin on the wooden bed frame and ended up with a bleeding cut due to it. 7. Make sure you rotate the TV back against the kitchen wall before you go to bed. Or at least remember to duck. You get what you pay for. Beware

Mitzi (2 晚行程)

Hotels.com 真實旅客評價

2/10 欠佳

2025 年 6 月 29 日

Not at all like advertised. Had to go to a different hotel room just for a code to access the property. Very dingy falling apart. There was an AC unit but a vent in the bathroom was blowing hot air which cancels out the ac.

Stephen (2 晚浪漫旅程)

Expedia 真實旅客評價

6/10 不錯

2025 年 6 月 22 日

I reserved an "ocean view" room...the Ocean view was from the lanai looking around the wall, or through a mirror on the opposite wall--more than a bit misleading. I was a late arrival, but the check-in for this property evidently closed at 11:00 P.M. We were able to get in by checking in with the neighboring property, but they weren't sure which parking spot I'd be assigned. Since everything was electronic, all of the relevant info could have been sent beforehand.

Clay (2 晚家庭旅程)

Expedia 真實旅客評價

6/10 不錯

2025 年 6 月 20 日

Seiji (7 晚行程)

Expedia 真實旅客評價

2/10 欠佳

2025 年 6 月 20 日

Surprise cleaning fee $159 up front! Unknown to me. Restaurant/bar is 21+ only (did not advertise that before I booked) I have 8?yr old child with me. Also pool was not open due to construction (also not disclosed before I booked). Then was asked to move to another room shortly after settling in. Evening front desk clerk Jonathan was very rude and out of line!! I actually rate my experience a big fat zero! Also was not disclosed that the var Hulas is a gay bar!

Jonathan (3 晚家庭旅程)

Expedia 真實旅客評價

10/10 完美

2025 年 6 月 13 日

Tony (3 晚行程)

Expedia 真實旅客評價

2/10 欠佳

2025 年 5 月 28 日

Poor value, very expensive for what you are going to get Thought it was a hotel It was a badly run air b&b

Adam (2 晚家庭旅程)

Expedia 真實旅客評價

10/10 完美

2025 年 5 月 28 日

2 晚友伴旅程

Hotels.com 真實旅客評價

10/10 完美

2025 年 5 月 8 日

Isaias (3 晚行程)

Expedia 真實旅客評價

8/10 很好

2025 年 5 月 6 日

The location is a huge advantage and reason why we booked here in the first place. It served its purpose for our trip.

Natalia (3 晚浪漫旅程)

Expedia 真實旅客評價

6/10 不錯

2025 年 4 月 30 日

Kevin W (5 晚行程)

Expedia 真實旅客評價

8/10 很好

2025 年 4 月 30 日

Location is hard to access with local transportation!

James (6 晚行程)

Expedia 真實旅客評價

6/10 不錯

2025 年 4 月 29 日

Great location with beautiful views. Apartment in desperate need of update/upgrade.

Jonn (8 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 4 月 25 日

The room was located in a great place next to the beach in Waikiki. The only downside was no blackout curtains, so the city lights kept the entire room very bright overnight

4 晚行程

Hotels.com 真實旅客評價

4/10 一般

2025 年 4 月 21 日

So close to the beach but service was bad and room was cramped

Deidre (7 晚浪漫旅程)

CheapTickets 真實旅客評價

8/10 很好

2025 年 4 月 20 日

The staff was very nice

inez (6 晚行程)

Expedia 真實旅客評價

威基基大城堡飯店

Castle at Waikīkī Grand

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常見問題

我可否免費取消威基基大城堡飯店的預訂，並獲發全額退款？

威基基大城堡飯店是否設有泳池？

威基基大城堡飯店是否允許寵物入住？

威基基大城堡飯店是否設有店內泊車位？

威基基大城堡飯店的登記入住及退房時間為何？

威基基大城堡飯店店內與附近有什麼好玩？

威基基大城堡飯店內或附近是否設有餐廳？

威基基大城堡飯店附近區域有何特色？

評價

威基基大城堡飯店的評價

不錯

6.6

8.2

7.2

6.8

6.2

評價

4/10 一般

是一家服務相當差的的飯店

真實旅客