The location was great, and the room was a little dated, but overall comfortable.
They charge you $15/day to park, and guests have to wear an armband to get into your room and the water park. The armband isn't removable and terribly annoying to sleep/shower in.
You can hear absolutely everything in the hallway and the floor above you.
KRISTA
KRISTA (4 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月27日
It is disappointing to discover that I have to pay for car parking, which was not disclosed at the time of reservation. This lack of transparency is unprofessional and has caused unnecessary frustration, especially since I am being charged twice for the parking lot. I kindly request clarification or a resolution to this issue
Salaheddin
Salaheddin (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月22日
Megan
Megan (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月9日
Amanda
Amanda (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月3日
It was my son’s first time there, and he loved it
Sandra
Sandra (2 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年12月2日
Nice hotel for families
Martha
Martha (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年12月1日
Daily parking rate , yet parking is far from rooms .
Vanessa
Vanessa (2 晚家庭旅程)
Orbitz 真實旅客評價
2/10 欠佳
2024年12月1日
Marika
Marika (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年12月1日
Love it here. Waterpark is always so much fun and it’s warm. Rooms are starting g to look a bit dated…but they are still nice and spacious. The only complaint I have is you have to pay $15 to park in an outdoor lot.
Marnie
Marnie (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年12月1日
I didnt like the fee to park
Darlene
Darlene (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年12月1日
Great room
yingfeng
yingfeng (2 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年12月1日
Wristbands did not work to get in building or our room, had to walk all the way to lobby to get new wristbands and then thise didnt even work. Luckily after calling our daughter for awhile she woke from her sleep and answered to open door. Parking fee is ridiculous, not sure what eere paying for there.. had to walk across whole property to even find a spot.
David
David (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年12月1日
adam
adam (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年11月30日
Water park is a plus, the rest is old.
Very dated, worn out carpet, which was also lose and stained. Noisy hallways.
Moses
Moses (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年11月27日
Jerred
Jerred (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月24日
So had an issue with checking in, paid on Expedia but when i checked in they had no record of it. Glad i remembered and was able to show that i paid. It made things longer to check in but staff was great. No issues with our room it was super nice, overall had a great time.
Jason
Jason (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年11月24日
Ashley
Ashley (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月24日
Hotel was fine, check in experience was awful
Stay was fine, but check-in was awful… 50 minutes in line while my kids waited in the car! It was ridiculous! Check in was at 4, we got here at 3:30 hoping our room would be ready. It took until 4:20 to get through the line. Other than that, stay was fine, but fix this issue please!!!
Amy
Amy (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年11月23日
Cleanliness left a LOT to be desired. Towels had not been switched, just left and refolded. One was full of yellow stains, another covered in hair. You can tell the difference in how a towel feels-washed vs. used. Over half of ours were very clearly used and left hanging. How disgusting.
Checking in, asking questions, and checking out is extremely difficult as everything takes long and you cannot hear well nor be heard by the employees.