From the moment we reached lucky monkey hotel, it was disappointment after disappointment. Firstly the beds did not come with any sort of comforter and none were provided when requested upon. The windows of the hotel were left open leaving 100's of insects to enter the room leaving sleeping near impossible. Thirdly, prices constantly changed from what was advertised, when looking at prices for massages by the hotel they seemed reasonable but when approached to pay for the service they were unreasonably increased. Lastly and the worst, we paid for this hotel because of the beach advertised, when we went to go use the beach we were met with a hotel staff who was incredibly hostile with us treating us incredibly rudley and worst declining entrance to use the beach. Initially he didn't even believe we were guest but after proving we were he told to come back after 2 hours after we reserved a spot, after coming back two hours later he still refused entrance for us even though there were spaces and the guests and had clearly changed showing he did not take our reservation seriously. Incredibly disappointing, could not use any of the services advertised, rude staff and disappointing food service as well. Would never recommend this place for anyone staying, especially if they are planning to book because of the beach or the food.
