Step into the heart of London at The Sanctuary House Hotel, where you can unwind with a drink at the bar or savor a meal in the restaurant. Located near iconic landmarks like Big Ben and Buckingham Palace, this hotel offers convenient amenities like dry cleaning services, luggage storage, and free in-room WiFi. Guests rave about the breakfast and helpful staff.
When you stay at The Sanctuary House Hotel, you'll be in a great location, within just a 10-minute walk of Westminster Abbey and Big Ben. Guests looking for a bite to eat can check out The Sanctuary, which serves local cuisine and is open for lunch and dinner. Also, Westminster Bridge and Thames River are within just a 10-minute walk. Fellow travelers say great things about the helpful staff and breakfast. The property is just a short walk to public transportation: St. James's Park Underground Station is 4 minutes and Westminster Underground Station is 8 minutes.
At a glance
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Hotel size
34 rooms
Arranged over 6 floors
DONE
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: 11 PM
Express check-out available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11 AM
Contactless check-out available
Late check-out subject to availability
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
Children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
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Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
No onsite parking
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Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Bar/lounge
Room service (limited hours)
Traveling with children
Children stay free (see details)
Children's menu
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Facilities
1 building/tower
Safe-deposit box at front desk
Accessibility
Elevator
Wheelchair-accessible path of travel
Room amenities
Be entertained
Flat-screen television
Digital TV channels
Home comfort
Heating
Coffee/tea maker
Electric kettle
Iron/ironing board (on request)
Sleep well
Turndown service
Bed sheets provided
Freshen up
Private bathroom
Separate bathtub and shower
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Refrigerator
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Dining
The Sanctuary - This restaurant specializes in local cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Awards and affiliations
Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Optional extras
Late check-out can be arranged for an extra charge of GBP 60.00 (subject to availability)
Children & extra beds
Rollaway beds are available for GBP 35 per night
Policies
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Hotel Sanctuary House
Sanctuary House Hotel
Sanctuary House Hotel London
Sanctuary House London
Sanctuary House
The Sanctuary House Hotel London, England
Sanctuary Hotel London
The Sanctuary House
The Sanctuary House Hotel Hotel
The Sanctuary House Hotel London
The Sanctuary House Hotel Hotel London
Frequently asked questions
Does The Sanctuary House Hotel offer free cancellation for a full refund?
Yes, The Sanctuary House Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Sanctuary House Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at The Sanctuary House Hotel?
Sorry, there's no onsite parking at The Sanctuary House Hotel.
What are the check-in and check-out times at The Sanctuary House Hotel?
Check-in start time: 3 PM; Check-in end time: 11 PM. Check-out time is 11 AM. Late check-out is available for a charge of GBP 60.00 (subject to availability). Express check-out and contactless check-out are available.
Are there restaurants at or near The Sanctuary House Hotel?
Yes, The Sanctuary offers local cuisine.
What's the area around The Sanctuary House Hotel like?
The Sanctuary House Hotel is in London City Centre, a short 4-minute walk from St. James's Park Underground Station and 7 minutes' walk from Big Ben. Travelers give top marks for the hotel's prime location.
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Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4
Cleanliness
9.6
Location
9.4
Staff & service
9.0
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was consistently described as great, excellent, fantastic, and amazing with a variety of options. (76 reviews)
From real guest reviews summarized by AI.
Popular mentions
Location
Room
Service staff
Breakfast
Pub
Bed
Food
Bathroom
Restaurant
Shower
Reviews
Verified
10/10 Exceptional
Mar 26, 2026
Very nice place to stay. Decor in keeping with location, well maintained and quality, lovely’London’ pub on the ground floor. Staff very helpful too!
Keith
Keith, 1-night trip
Verified
10/10 Exceptional
Mar 22, 2026
Great location for a short stay. Pubs and tube very close. Breakfast was great.
ANGELA
ANGELA, 2-night trip
Verified
10/10 Exceptional
Feb 8, 2026
Clean room, very pleasant staff and wonderful location
Carla
Carla, 1-night trip
Verified
10/10 Exceptional
Mar 20, 2026
I really liked this hotel. The room was very nice and the aesthetic was perfect. The breakfast was actually AMAZING. Very close to the Elizabeth Tower (clock).
Ali
Ali, 2-night trip
Verified
10/10 Exceptional
Jan 6, 2026
A lovely cosy room and a generous breakfast too!
Jane
Jane, 1-night trip
Verified
10/10 Exceptional
Feb 1, 2026
This hotel offers exceptional value with its perfect location, superb comfort, excellent safety measures, and outstanding, attentive service—most notably from Manager V—making it a top choice we would gladly revisit.
Man
Man, 2-night trip
Verified
10/10 Exceptional
Feb 8, 2026
Great location! Clean room with nice additions like hot chocolate and biscuits in room.
Courtney
Courtney, 1-night trip
Verified
10/10 Exceptional
Oct 20, 2025
Great Location and great staff and breakfast was excelllent
Jennifer
Jennifer, 3-night trip
Verified
10/10 Exceptional
Jan 15, 2026
Room was spotless and extremely comfortable. Staff were helpful and friendly.
Julia
Julia, 3-night trip
Verified
8/10 Very good
Jan 26, 2026
The room was clean and the staff were efficient. The hotel was ideally placed for the underground and for my plans in the area.
Jeremy
Jeremy, 1-night trip
Verified
10/10 Exceptional
Oct 3, 2025
Great location, very friendly staff, cozy but comfortable rooms, would definitely return!
Jessica
Jessica, 3-night trip
Verified
10/10 Exceptional
Dec 7, 2025
Good central location for first time visitors to London. Small room but nicely decorated and a good bathroom. Would stay here again.
Brendon
Brendon, 1-night trip
Verified
10/10 Exceptional
Dec 1, 2025
Always a wonderful stay. Gorgeous rooms, quiet, lovely team and amazing breakfast and dinner options in the pub too. Well position for tube with 5 min walk and all tourists spots in the area two mins away!
Danielle
Danielle, 1-night trip
Verified
10/10 Exceptional
Nov 5, 2025
Lovely clean room, great location.
Laramie
Laramie, 1-night trip
Verified
10/10 Exceptional
Dec 29, 2025
The staff was amazing. The breakfast offered great options. It was easy to get to the Underground
Beverly
Beverly, 7-night trip
Verified
10/10 Exceptional
Aug 26, 2025
Great location, rooms were tasteful!
Lyndsy
Lyndsy, 2-night trip
Verified
10/10 Exceptional
Dec 26, 2025
We are repeat guests of this wonderful hotel when we visit London.
The location is perfect!
The rooms are beautifully decorated.
The staff is helpful and friendly.
The restaurant downstairs is a very popular locals go-to eatery, which says it all.
Dave and Katie
Dave and Katie, 4-night trip
Verified
10/10 Exceptional
Oct 7, 2025
The hotel was clean and staff were very helpful. The location was excellent for seeing the sites, transportation routes and dining options. Would definitely stay there again.
Paul
Paul, 5-night trip
Verified
10/10 Exceptional
Sep 7, 2025
Perfectly situated, very nice hotel next to an excellent pub
Marc
Marc, 6-night trip
Verified
8/10 Very good
Nov 13, 2025
Great location, superb room and fantastic breakfast.
Only negatives, where the night light in the bathroom was a little glaring/bright and there was a lot of noise in the hallway in the morning (not sure if staff or guests).
Would definitely stay again!
keith
keith, 1-night trip
Verified
10/10 Exceptional
Sep 22, 2025
Very good location and friendly service
Gregor
Gregor, 1-night trip
Verified
10/10 Exceptional
Sep 16, 2025
Great location! Quiet, clean and easy check in. Excellent stay in every way!
Steven
Steven, 2-night trip
Verified
10/10 Exceptional
Nov 5, 2025
very clean rooms and all in good condition
Emre
Emre, 1-night trip
Verified
10/10 Exceptional
Sep 28, 2025
Breakfast was good and convenient. The staff were excellent.
Daniel
Daniel, 4-night trip
Verified
10/10 Exceptional
Oct 20, 2025
The hotel is wonderfully quirky but that does not detract from any of the facilities you would expect to find in an excellent hotel. The room was beautiful and comfortable, having a pub downstairs was great and the staff could not have been lovelier!