Ottima struttura ma disponibilità, cortesia e rapporto col cliente direi davvero pessimi.
Lidia
1 晚商務旅程
8/10
Mohamed
4 晚家庭旅程
10/10
Jean Yves
1 晚行程
10/10
This hotel is beautiful. It is well maintained, clean and nicely furnished. The staff are lovely too. It is situated ten minutes from the train station and from there you can get to Pisa/Florence/Livorno easily. There is a secure underground carpark which is handy as well.
Aminah
4 晚家庭旅程
2/10
Pessimo serviço, reservei quartos no prédio principal e nos colocaram em edifico anexo sem qualquer explicação. Não foram trocadas as toalhas, não abasteceram papel higiênico, nem foi limpo o quarto. Quando pedimos para que trocassem as toalhas e limpassem o quarto disseram de maneira muito grosseira que só após 3 dias. Uma experiência horrível
Manuel joaquim
3 晚家庭旅程
10/10
A beautiful hotel like the luxury you would expect in a 5 star from the staff to the quality of the breakfast and all in between. I highly recommend this jewel in the middle of a small quiet suburb.
Moorad
1 晚行程
10/10
Cristina
1 晚行程
10/10
Very luxurious room
Sarah
3 晚行程
10/10
peter
3 晚行程
10/10
真實旅客
3 晚行程
8/10
Beautiful hotel in a lovely town. Staff were superb, great attention to detail and pleasant. Breakfast was pretty good, lovely dining room. Great parking too, very secure and well maintained.
I would say the only two things that let it down were:
1. A few things such as the loose bidet (bolts need tightening), the light on the mirror not working, and the fridge turned off took the edge off the place. I had to pull the fridge out to find it wasn't connected properly, but the cleaning staff should have noticed this whilst checking the fridge for water.
2. The light coloured laminate floor in the bedroom is really dated and detracts from the grand, opulent style the hotel has gone for. It totally spoils such a lovely room and building. Compared to such a luxurious marble tiled shower, it felt really basic and 20 years out of date.
I would stay again though as it was an enjoyable experience overall and fair value for money.
Sebastian
1 晚行程
8/10
Charming hotel in a nice small city center. Very tasteful rooms. Unfortunately they seemed a bit un-prepared to deal with guests wanting a meal. The only thing they serve there is breakfast.
Daryl
10/10
A experiência foi boa embora não tivessemos a informação de que estariamos em um apartamento em um predio anexo onde a limpesa era so de tres em tres dias a nao ser que se pagasse por isso.
Istvan
6 晚友伴旅程
10/10
We only stayed one night but from what we saw it was a beautiful hotel
Our Superior bedroom was a great size with a huge comfy bed and lovely bathroom
beverley
1 晚家庭旅程
10/10
Beautiful place. Room is huge. Shower was fabulous. Very quiet.
Franca
2 晚家庭旅程
10/10
Beautifully decorated hotel. Staff were very nice and the breakfast was excellent
Richard
1 晚商務旅程
8/10
nice hotel. rooms are big. staff is friendly.
Avsin
1 晚家庭旅程
8/10
Struttura in ottime condizioni, camera comfort pulita e ambiente silenzioso, bagno e doccia di dimensioni piuttosto ridotte, ma ambiente pulito e curato. Colazione (non inclusa nel costo della camera) non all'altezza della categoria.
Leandro
2 晚浪漫旅程
10/10
Love this hotel! clean, quiet, staff are awesome, super convenient for travelling through Tuscany as well and great if you want to avoid the crazy prices in Florence.