Does Protea Hotel by Marriott Mossel Bay offer free cancellation for a full refund?

Yes, Protea Hotel by Marriott Mossel Bay does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Protea Hotel by Marriott Mossel Bay?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Protea Hotel by Marriott Mossel Bay?

Yes. Self parking costs ZAR 40 per night.

Is airport shuttle service offered by Protea Hotel by Marriott Mossel Bay?

Yes, an airport shuttle is available. The charge is ZAR 600 per person one-way.

What are the check-in and check-out times at Protea Hotel by Marriott Mossel Bay?

Check-in start time: 2 PM; Check-in end time: 2 AM. Check-out time is 11:00 AM. Express check-in and check-out are available.

Is there an onsite casino at Protea Hotel by Marriott Mossel Bay?

No, this hotel doesn't have a casino, but Garden Route Casino (7-min drive) is nearby.

What is there to do at Protea Hotel by Marriott Mossel Bay and nearby?

Have fun with activities like cycling, boat tours, and fishing, and practice your swing at the nearby golf course. Additional recreation nearby includes casino gaming, spelunking, and ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include 2 bars and a fitness center. Protea Hotel by Marriott Mossel Bay also has a garden.

Are there restaurants at or near Protea Hotel by Marriott Mossel Bay?

Yes, Cafe Gannet Restaurant offers alfresco dining and garden views.

What's the area around Protea Hotel by Marriott Mossel Bay like?

Protea Hotel by Marriott Mossel Bay is in the heart of Mossel Bay, a short 16-minute walk from Santos Beach and 4 minutes' walk from Mossel Bay Harbour.

Protea Hotel by Marriott Mossel Bay, Mossel Bay: Hotel Reviews, Rooms & Prices

10/10 Exceptional

Sep 15, 2025

Knysna beach front is gorgeous

Brand newly renovated hotel, great staff, different kind of rooms, some with less view to the beach. great restaurant, stairs but staff helps.

Joerg Alois, 1-night trip

10/10 Exceptional

Mar 23, 2025

Location was excellent, staff all great

Roland, 1-night trip

10/10 Exceptional

Sep 24, 2025

Lovely ocean view room. Spacious and clean. Staff fabulous. Bar and restaurant food great. Cannot think of anything wrong other than the tv was small and controls were dodgy.

Martin, 1-night trip

10/10 Exceptional

Apr 26, 2025

Beautiful and friendly

Victor, 1-night trip

10/10 Exceptional

Jan 8, 2025

The bedrooms were fantastic - clean, beautifully decorated and classy

Lynn, 1-night trip

8/10 Very good

Mar 15, 2025

Great hotel, lovely room and friendly staff. The only thing that let this hotel down was the restaurant where we waited 1hour 40 minutes for our food.

10/10 Exceptional

Jan 9, 2024

perfect for a short stay!

Laura, 1-night trip

8/10 Very good

Jan 21, 2025

Nice hotel in a good location

We had a very nice 2-day stay in a room on the 1st floor. Luckily a member of staff was available to carry our 2 heavy suitcases up the stairs, as we were surprised to find there was no lift. Breakfast was very good with lots of choice of hot and cold food.

2-night trip

8/10 Very good

Dec 9, 2024

Very clean hotel. A little traffic noise.

Reagen, 1-night trip

10/10 Exceptional

Feb 9, 2024

The bedding was excellent quality!!

Tomoko, 2-night trip

10/10 Exceptional

Dec 14, 2024

Hotel and crew were delightful, very friendly. Room was absolutely great, the bed even better. We booked the room also for a relaxing bath. However, the hotel didn’t provide the bath foam and a mission to the stores outside unfortunately wasn’t a succes so no bath :(

Jeroen, 1-night trip

8/10 Very good

Feb 23, 2025

Do not get the bottom rooms, which open up to the pool area and are heavily trafficked in the morning.

Dirk, 1-night trip

10/10 Exceptional

Apr 23, 2025

Limited parking close to the entrance, because my wife had a knee replacement and I had to drop her every time and then park the car across the street and walk in the rain to get into the hotel.

Gideon, 4-night trip

8/10 Very good

Feb 4, 2024

Garden Route - Mossel Bay

The hotel was a haven in an area of Mossel Bay we were not so sure about . Their restaurant Cafe Gannet was great too . Lovely gardens .

Dee, 1-night trip

10/10 Exceptional

Jan 29, 2024

Wonderful time thank you very much

suzanne, 1-night trip

10/10 Exceptional

Mar 16, 2024

Very nice property right on the harbor. Room was clean. Staff was good, but service was slow in restaurant. Parking is an issue as there are a limited number of spaces in front of the hotel.

Frank, 2-night trip

10/10 Exceptional

Jan 30, 2024

Lovely stay in Mossel Bay

Lovely stay here . Location great and breakfast outside with fabulous view. Staff friendly . The only issue is the heavy door when people in other rooms close doors during the night . Very loud and you can hear people talking in opposite rooms so soundproofing an issue when trying to sleep and heavy duvet in summer. Otherwise I would def stay here again.

Raymond, 4-night trip

8/10 Very good

May 5, 2025

Horrible trend in bathroom design

There is a new trend in hotel design worldwide which this hotel follows and it needs to stop. Not having proper walls and doors in bathrooms within the room. There is no privacy since the walls are now made of cristal so all the bedroom is illuminated by the bathroom, and the doors don't shot so noise and smell flow into the bedroom effortlessly. There is no way of going into the bathroom and not waking up other people in the room. It's a nightmare when traveling with friends and work colleagues!

Mauricio, 1-night trip

10/10 Exceptional

Feb 28, 2023

Front desk is there 24/7. Keeps us aware of any crimes within the perimeter.

Alice, 1-night trip

8/10 Very good

Jun 2, 2022

Just a 1 night stay. Unfortunately room 414 was against the street so a lot of noice from traffic going to the harbour. The occupant of room 413 under our unit was cooking with his door open so all the odor went up to our room. Friendly staff, good breakfast.

Richard, 1-night trip

10/10 Exceptional

Jun 30, 2022

When we arrived late and in the rain. We were greeted at reception by a super member of staff who offered us a glass of sherry. The room was fantastic and comfortable. We opted for dinner at the hotel restaurant which was absolutely delicious. In the morning another friendly staff member at reception gave us free tickets to a local museum.

Brian, 1-night trip

8/10 Very good

Mar 25, 2025

We only stayed for one night. Our room as great with a lovely view over the harbour. Was a bit disappointed that when being shown to the room, the staff member took time to show us the restaurant only for us to be told around an hour later that it was fully booked. The room was clean and comfortable with a great sized bathroom. Housekeeping had not left us any milk/creamer. I asked at reception for some and was told it would be sent from the restaurant. After waiting over 30 minutes, I went to the restaurant myself and was given a jug of milk. Shame that these issues with service took some of the shine off our experience.

David, 1-night trip

6/10 Good

Oct 20, 2023

Could be better!

Disappointing stay; poor wifi service, maintenance item that needed attending too and a very dirty floor/rug.

Robert, 1-night trip

10/10 Exceptional

Sep 29, 2025

Hotel com quartos espaçosos e funcionais, bem limpo e funcionários extremamente simpáticos e prestativos!

Rosana, 1-night trip

10/10 Exceptional

Sep 15, 2025

Gary, 1-night trip

Protea Hotel by Marriott Mossel Bay

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