Puerta Del Mar Hotel

Luxury hotel in Ixtapa with 2 outdoor pools and indoor pool

Choose dates to view prices

Where to?

Dates

November 2025

15

December 2025

Indoor pool, 2 outdoor pools, pool umbrellas

21-inch flat-screen TV with digital channels, TV

In the heart of the city, Puerta Del Mar Hotel is a luxury haven with 2 outdoor pools and an indoor pool featuring a waterslide. Unwind at the spa tub or sauna, enjoy garden views from Los Molcajetes restaurant while savoring breakfast. Guests appreciate convenient perks like luggage storage and a 24-hour front desk.

Good

Popular amenities

Parking available
Non-smoking

Main amenities (12)

Daily housekeeping
Near the beach
Restaurant and bar/lounge
2 outdoor pools and indoor pool
Fitness center
Sauna
Self parking
Children's pool
Hot tub
Waterslide
Pool bar
Room service

For families (6)

Children stay free
Cribs/infant beds (surcharge)
Babysitting (surcharge)
Children's pool
Playground on site
Kitchen

Room options

Check availability for these dates

Tonight

Nov 15 - Nov 16

Tomorrow

Nov 16 - Nov 17

All rooms

3+ beds

Showing 2 of 2 rooms

1 bedroom, premium bedding, down comforters, in-room safe

Double Suite Junior

861 sq ft
Sleeps 4

Double Suite Deluxe

893 sq ft
Sleeps 6

Similar properties

Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers

Pool
Free parking
Free WiFi
Air conditioning

$50 nightly

Nov 19 - Nov 20

Total with taxes and fees

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About the neighborhood

Paseo De Las Gaviotas y Agua de Correa, Ixtapa, GRO, 40880

What's nearby

Magic World Aquapark - 8 min walk - 0.8 km
Magic World Aquatic Park - 10 min walk - 0.9 km
El Palmar Beach - 12 min walk - 1.0 km
Delfiniti - 15 min walk - 1.3 km
Marina Ixtapa - 6 min drive - 1.9 km

Getting around

Ixtapa - Zihuatanejo Intl. Airport (ZIH) - 26 min drive
Airport shuttle (surcharge)
Area shuttle (surcharge)
Shopping center shuttle (surcharge)

Restaurants

‪Deborah's - ‬6 min walk
‪Casa Morelos - ‬5 min walk
‪La Luna - ‬4 min walk
‪Señor Frog's - ‬5 min walk
‪camaron chef - ‬3 min walk

About this property

Puerta Del Mar Hotel

When visiting Ixtapa, Puerta Del Mar Hotel is a great choice to consider. Guests can take a dip in one of 2 outdoor pools or grab a bite to eat at Los Molcajetes, which serves breakfast, lunch, and dinner. There's an indoor pool and a poolside bar, and in-room conveniences at this luxurious hotel include sofa beds and refrigerators.

At a glance

Hotel size

- 45 rooms
- Arranged over 6 floors

Arriving/Leaving

- Check-in start time: 3:00 PM; Check-in end time: anytime
- Contactless check-in available
- Minimum check-in age: 18
- Check-out time is noon
- Contactless check-out available

Special check-in instructions

- This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
- Front desk staff will greet guests on arrival at the property

Required at check-in

- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18

Children

- Children (10 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
- Babysitting*
- Supervised childcare*

Pets

- No pets or service animals allowed

Internet

- Free WiFi and wired internet access in public areas
- Free WiFi and wired internet access in rooms

Parking

- Onsite self parking (MXN 100 per stay)
- Wheelchair-accessible parking on site

Transfers

- Airport shuttle (available 24 hours)*

Offsite

- Area shuttle*
- Shopping center shuttle*

Other information

- Smoke-free property

Property amenities

Food and drink

Restaurant
Bar/lounge
Poolside bar
Free daily reception
Room service

Traveling with children

Children stay free (see details)
Children's pool
Waterslide
Playground
Supervised childcare (surcharge)
Children's menu

What to do

Beach nearby
Use of nearby fitness center
Bicycle rentals nearby
Ecotours nearby
Golf lessons nearby
Horse riding nearby
Sailing nearby
Surfing/body boarding nearby
Scooter/moped rentals nearby
Skydiving nearby

Services

24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Porter/bellhop
Pool umbrellas

Facilities

3 buildings/towers
Built in 1991
Safe-deposit box at front desk
Garden
Terrace
Television in common areas
Mosquito nets
Fitness center
2 outdoor pools
An indoor pool
Hot tub
Sauna
Waterslide

Accessibility

Wheelchair accessible
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking

Room amenities

Be entertained

21-inch flat-screen TV
Premium digital channels

Home comfort

Air conditioning (climate-controlled)
Ceiling fan
Espresso maker
Bathrobes
Iron/ironing board

Sleep well

Down comforter
Blackout drapes/curtains
King sofa bed
Premium bedding
Crib/infant bed (surcharge)

What to enjoy

Balcony
Yard
Individually decorated

Freshen up

2 bathrooms
Shower only
Free toiletries
Towels

Stay connected

Free WiFi and wired internet
Phone

Food and drink

Refrigerator
Microwave
Kitchen
Stovetop
Cookware, dishes, and utensils

More

Daily housekeeping
In-room safe
Access via exterior corridors

Special features

Dining

Los Molcajetes - Overlooking the garden, this family restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Fees & policies

Refundable deposits

Deposit: MXN 1000 per stay
Breakage deposit: MXN 1000

Optional extras

Airport shuttle service is offered for an extra charge of MXN 480 per vehicle (one-way)
Area shuttle and shopping center shuttle service is offered for an extra charge

Renovations and closures

The following facilities or services will be unavailable from March 11 2025 to December 31 2025 (dates subject to change):

Bar/Lounge(s)
Daily housekeeping
Dining venue(s)
Fitness facilities
Laundry facilities
Sauna
Shuttle services
Hot tub
Supervised childcare
Swimming pool

Children & extra beds

In-room babysitting is available for an extra charge
Supervised childcare is available for an extra charge
Cribs/infant beds are available for MXN 70 per night

Parking

Self parking costs MXN 100 per stay

Pool, spa, & gym (if applicable)

Children under 6 years old are not allowed in the swimming pool without adult supervision

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

Noise-free guestrooms cannot be guaranteed.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express

Also known as

Puerta Del Mar

Puerta Del Mar Hotel Ixtapa

Puerta Del Mar Ixtapa

Puerta Mar Hotel Ixtapa

Puerta Mar Hotel

Puerta Mar Ixtapa

Puerta Del Mar Hotel Hotel

Puerta Del Mar Hotel Ixtapa

Puerta Del Mar Hotel Hotel Ixtapa

Frequently asked questions

Is there a pool at Puerta Del Mar Hotel?

Yes, there are 2 outdoor pools, an indoor pool, and a children's pool. The pool will be unavailable from March 11 2025 to December 31 2025 (dates subject to change).

Are pets allowed at Puerta Del Mar Hotel?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Puerta Del Mar Hotel?

Yes. Self parking costs MXN 100 per stay.

Is airport shuttle service offered by Puerta Del Mar Hotel?

Yes, an airport shuttle is available. The charge is MXN 480 per vehicle one-way.

What are the check-in and check-out times at Puerta Del Mar Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-in and check-out are available.

What is there to do at Puerta Del Mar Hotel and nearby?

Have fun with activities like cycling, horseback riding, and sailing, and practice your swing at the nearby golf course. Additional recreation nearby includes ecotours. Enjoy a relaxing soak in the hot tub and an invigorating swim in the indoor pool. Puerta Del Mar Hotel also has 2 outdoor pools and a sauna, as well as a fitness center and a garden.

Are there restaurants at or near Puerta Del Mar Hotel?

Yes, Los Molcajetes offers garden views. The dining venue will be unavailable from March 11 2025 to December 31 2025 (dates subject to change).

Does Puerta Del Mar Hotel have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchen is available in every room, and also includes an espresso maker, a coffee maker, and cookware.

Does Puerta Del Mar Hotel have any outdoor private spaces?

Yes, every room features a balcony and a yard.

What's the area around Puerta Del Mar Hotel like?

Puerta Del Mar Hotel is in the heart of Ixtapa, a short 14-minute walk from El Palmar Beach and 18 minutes' walk from Delfiniti.

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Puerta Del Mar Hotel Reviews

7.4

Good

8.0

Cleanliness

8.0

Location

7.6

Staff & service

8.4

Eco-friendliness

7.2

Property conditions & facilities

4/10 Fair

Mar 4, 2023

20 years ago, this property would have been spectacular. However, today is is very run down. Our unit had sewer smells each morning, the power plugs didn’t work, many light switches were broken, the safe didn’t work and our towels were frayed and worn. Worst part, we had pre-paid and couldn’t change or leave early. Will never go back!!!!!!

Jayln, 17-night trip

10/10 Exceptional

Jan 25, 2025

The grounds were beautiful

Michael, 3-night trip

8/10 Very good

Aug 1, 2024

Un buen lugar para descansar

Nos gustó hotel puerta del mar, pasamos unas maravillosas vacaciones en familia, el lugar es agradable, limpio y cerca del mar, con todos los servicios al alcance. No hay necesidad de usar vehículo salvo para ir a otros lugares. Ampliamente recomendable.

Edgardo Israel, 3-night trip

2/10 Poor

Nov 14, 2023

Mal servicio me hicieron esperar dos horas para recibir mi habitación

Eduardo, 1-night trip

8/10 Very good

Feb 24, 2023

Easy walking distance to Ixtapa centro, where there are dozens of restaurants, bars, shops. Public beach access is an easy walk. Room and grounds were kept clean, pools were super nice. Our room was dated, but clean. Limited kitchen equipment, but fine for simple meals. I gave it 4 stars for the price point, the grounds and the staff. It's walled and gated with security roaming all the time.

Mark, 18-night trip

10/10 Exceptional

Dec 30, 2022

Se localiza a una cuadra de la zona comercial y a diez minutos caminando de la playa. El servicio del restaurant es bueno, pero podrían mejorarse los tiempos de atención teniendo más personal. Aún así es un lugar bastante recomendable.

4/10 Fair

Dec 9, 2022

Lo que oferto Expedia no van de acuerdo a las políticas del hotel, si bien me dieron un itinerario, resultó que no respetaron ese itinerario, fueron tres habitaciones y no sabían que tenían reserva, por lo que no estaban listas las habitaciones, chequen bien la información del hotel con la información que tienen ustedes! No fue buena experiencia.

Jose, 1-night trip

8/10 Very good

Aug 16, 2022

The grounds are clean, beautiful, and peaceful.

Tanya, 3-night trip

10/10 Exceptional

Jul 30, 2022

Claro que regreso.

Las habitaciones son de un tamaño perfecto para una familia, dos baños, sofas cama, cuentan con cocina y sus utensilios, ademas de refrigerardor y horno, todo para poder preparar y comer dentro de la habitacion.

luigi, 2-night trip

10/10 Exceptional

Jun 1, 2022

Las 3 B

Un hotel muy bien cuidado y bonito pese a que se vea viejo, muy bien ubicado y atención excelente.

Marco Aurelio Giovanni, 2-night trip

10/10 Exceptional

Mar 13, 2022

Puerta Del Mar is quiet and the grounds are lovely. The staff is friendly and every thing is clean and well kept.

Linda M, 14-night trip

4/10 Fair

Jan 17, 2022

No lo recomiendo

Mal internet, no me facturaron, instalaciones viejas y con animales( cucarachas, hormigas, termitas, etc), caro, inseguro ya que me corte con un mosaico de la cama ( tenía tanto los mosaicos quebrados como las varillas de fuera ya que era de concreto) cobraron estacionamiento, cuando llegas el check in te hacen firmar lista con las cosas qué hay en la habitación (toallas, sábanas, enseres etc) en general es mal servicio

Jonathan, 1-night trip

8/10 Very good

Nov 15, 2021

Sisters vacation

Overall I liked the hotel. It was close to everything we needed. Check in was smooth. They were renovating the lobby when we went And we didn’t get a room key until day two in the afternoon which was a bit of a inconvenience as we had to go to the lobby to get someone to let us into our room each time we returned from being out. Room was spacious. Fridge was nice n cold as was the a/c. Shower pressure and temperature were great. The maid Erika was great. Thorough cleaning each day had no complaints there. Pool was great and cleaned daily and the water slide was fun. Massage by the pool was a nice way to start the morning. I would stay here again for sure. Keep in mind it’s not luxurious- it’s a great Mexican style hotel that suited us just fine.

Crystal, 4-night trip

10/10 Exceptional

Oct 9, 2021

Buena atención

FRANCISCO, 1-night trip

2/10 Poor

Aug 29, 2021

Preferible que no te dejen utensilios

No me agradó que te hacen sentir como delincuente y no un turista, te cuentan hasta los vidrios de las puertas y todos los utensilios que te dejan, preferible que no te los dejen a menos que tú los solicites, no cambiaban las sábanas NO ME AGRADO ESE TRATO

Mirna, 3-night trip

8/10 Very good

Jul 13, 2021

areas de oprtunidad

compré paquete con desayuno (recomiendo sin desayuno), el cual solo era el americano y no cambiaban, el barman le falta se agradable a las personas, en ocaciones no hacia caso (le falta empatia).

Juvenal, 2-night trip

8/10 Very good

Jun 15, 2021

Su naturaleza, muchos árboles su alberca, lo que no me gustó es que casi me sacan la maleta para revisarla.

2-night trip

10/10 Exceptional

May 18, 2021

Increible

Una experiencia increíble

Brenda Lizeth, 2-night trip

6/10 Good

Mar 19, 2021

They need work on the pool is not clean look that they need to add more pool chemical . They do cleaning everyday . Think the problem is the short an chemical

2-night trip

8/10 Very good

Feb 9, 2020

Instalaciones de aire acondicionado con deficiencias, el personal de mantenimiento muy eficaz y eficiente.

4-night trip

8/10 Very good

Jan 23, 2020

Todo ok, me gustaría que el registro fuera más rápido

3-night trip

10/10 Exceptional

Aug 15, 2019

Nice location

Nice location with a bunch of places to go close by

ulises, 4-night trip

8/10 Very good

Aug 5, 2019

Buen hotel para vacaciones familiares

El Hotel está limpio y la atención es casi inmediata. El personal es servicial y amable.

J Guillermo, 4-night trip

10/10 Exceptional

Jun 15, 2019

Es un hotel muy bonito para descansar, relajarse y lo mejor de todo es que muy cerca hay establecimientos para que puedas comprar tanto alimentos, bebidas hasta tours y recuerdos.

4-night trip