There was hair in all our bath towels and I’m the shower.
Jessica
Jessica (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025年3月14日
The room was not cleaned daily, This was first time I’ve heard that I would have to request to have the room cleaned. I have stayed at other Hotels and never had I had to request to have the room cleaned and restocked . This was bad service.
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2025年3月9日
Dayslee
Dayslee (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025年3月9日
Guillermo A
Guillermo A (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年3月8日
Good location
Great location. Interesting history of building as a jail. Hotel comfortable but room cleaning not done.
Mary
Mary (3 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年3月8日
Best times
We enjoyed it. It was an extended weekend trip and we loved the area. Was so close to everything. The only thing I had an issue with was we asked for a king size bed and they gave us two queens. It was a great trip. Breakfast was on point but the parking off site was kinda a pain but will def stay again
Summer
Summer (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年3月4日
Room was great. Location was ideal. Price was reasonable.
Yvonne K
Yvonne K (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年3月2日
Nice stay.
Nice hotel, nice staff, good location to walk to market square and river walk areas.
Cool history as well. Used to be a prison back about 100(+) years ago.
Michelle
Michelle (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月25日
Close to River Walk and lots of restaurants. Area seemed safe, lots of police activity. Rooms are a little dated, but clean. Bed could be a little more comfortable, but all in all it was a good stay
carla
carla (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月24日
Diana
Diana (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025年2月24日
Jaqueline
Jaqueline (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025年2月23日
old Holiday Inn Hotel
Parking off site, around the corner, behind a Dominos pizza. Breakfast was good, the hotel is historic, room are updated, the sofa bed in our room was in bad shape, hard to sit on it and has holes in the fabric.
luis
luis (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月23日
Jonathan
Jonathan (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月21日
Maria
Maria (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月19日
Sylvia
Sylvia (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025年2月18日
Staff not knowledgable about important procedures.
The stay was okay. I was not happy with the service. I told the check in lady I needed a split bill (in half) and the lady said no problem...but it can only be done at the end. I check out on Saturday and said I need the bill split in half and the check out lady said, it was not possible and can only be done at the beginning and there was nothing that be done to fix the situation and that my card has already been billed for the full amount. She continued to tell me now worries...the manager can fix it and send me a receipt on Monday. I called Monday and was told the managers told the staff to tell anyone with questions about splitting the bill that there is nothing that can be done. I continue to ask to speak with the manager and the lady said the manager was busy and might not call me back and that the manager will tell me the same thing about not being able to fix the problem. I am very disappointed and upset about the staff not knowing the correct procedures and then the management not taking ownership of the staff's mistake and making the situation correct.
真實旅客
3 晚商務旅程
Hotels.com 真實旅客評價
10/10 完美
2025年2月18日
Good value
Location is great, hot breakfast was better than most, clean room and bath, overall good place to stay.
Paul
Paul (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月17日
Jose Luis
Jose Luis (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025年2月16日
Autumn
Autumn (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月13日
Harvinder
Harvinder (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月7日
Look to stay elsewhere.
Granted the building is very, very old but with its history you'd think an attempt to preserve the building could be made for future generations to explore and learn about San Antonios growth and evolving change. Overall I would not return nor recommend this hotel. It was a disappointment for the price I paid as there is no parking and the hotel does not live up to the Holiday Inn brand name.
Nohemi
Nohemi (4 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月5日
OLLU and family
It was a great relaxing evening. This hotel was close to a few downtown restaurants ❤️
Adela
Adela (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年2月3日
Horrible onsite parking
The rooms were nice. However, parking on site was a nightmare. There were only a handful of spaces for the entire hotel and it was narrow to where you could only back out. Plus if you leave someone Will take your spot