2/10 欠佳
2025 年 9 月 27 日
I recently stayed and was utterly disappointed. To my shock, I found a cockroach in my room, which is completely unacceptable for any hotel, especially one that advertises itself as trendy.
After a long day of exploring the city, I returned to the hotel looking forward to relaxing and enjoying the spa facilities. Instead, I was met with a distressing situation that made it impossible to unwind. I spent the entire night feeling anxious and uneasy.
When I reported the issue to the staff, their response was merely, “apologies for the inconvenience.” This was frustrating and felt inadequate given the severity of the problem.
Cleanliness should be a basic standard in any hotel, and I did not expect such a lack of attention at a place like this.
Kei Kei Kiki
Kei Kei Kiki (1 晚行程)
Hotels.com 真實旅客評價
