Room itself was nice and spacious but there was a terrible smell from the bathroom which can only be described as poor waste water management. We only discovered it on returning from our evening meal at 11.30pm by which time it was too late to move. I had to leave the window open all night to try and remove the smell which wasn't ideal as there was a band playing behind in one of the function rooms. We reported it the next day but reception wasn’t that interested.
On arrival we also requested robes to use in the spa and we were advised there wasn’t enough so they couldn't fulfil the request.
Pool and sauna area was nice and clean. Definitely a one off stay I wouldn’t return as I don't think the service matched 4 stars.
Matthew
Matthew (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 11 月 13 日
Unique hotel
Boina
Boina (4 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 11 月 8 日
Staff all very friendly and helpful.
Description of room needs changing. Not all bedrooms have a bath/shower combination. Some only have a shower. Hotel was able to change our room to one with a bath.
Also description states that bed has sheets. They don’t. They have a duvet, not topsheet and duvet. They did provide us one but had to ask twice.
Parking can be a problem if there is a conference, but just ask reception and they will find you a space.
Peter and Ria
Peter and Ria (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 11 月 6 日
Bed was ridiculously comfy had to wake up at 5:45am wish I didn't have to move.