Nice place to stay, but had to end our stay 2 days early. Asked prior to leaving early and Was told by front desk we would be reimbursed for the 2 days, even got a receipt showing we did not stay those days. Called multiple times over the month and was told I would get refund. Still haven’t seen it.
Kristen
Kristen (7 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 12 日
James
James (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 8 月 2 日
Black mold on curtains and ac unit. Had to change rooms.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 26 日
Great stay for a family.
真實旅客
3 晚家庭旅程
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 20 日
Refrigerator in room did not work, both rooms had a musty smell. Water pressure for shower was a drizzle.
Scott
Scott (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 18 日
Thomas
Thomas (1 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 14 日
Scott
Scott (3 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 13 日
Average hotel with basic features
Brian
Brian (2 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 7 月 8 日
Donna
Donna (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 8 日
Melba
Melba (2 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 7 月 7 日
Not very clean. One person working and didn't speak much English. The door between our room and another did not lock and I had trouble comminicating that. Once I did, he adjusted a screw, to allow the door lock to catch, but felt very unsafe.
Keith
Keith (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 6 日
Margaret
Margaret (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 7 月 5 日
John
John (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 1 日
Ryan
Ryan (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 1 日
Needs to be updated
Tim
Tim (2 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2025 年 6 月 30 日
4 night stay. First room had strong weed smell. Had to beg them to switch my room at 3:15 (check in is at 3, so they had plenty of rooms). Second room had multiple "pincher bugs" (not bed bugs). Also the door to my room only allowed one entry before a new key was needed (told me they would fix; never did). Literally stood outside the door and tried using the same key immediately and would not work. Limited towels available. Went to front desk and only had one towel to give me (this happened twice). Staff was limited on their English and issues were never addressed over multiple days. Had a family emergency on Sunday and would not let me cancel Monday stay at 8 in the morning on Sunday (the day prior to my departure)? They said it had to be 24 hours ahead to cancel; even though check in is not until 3pm? I very rarely give 1 star, but there was multiple issues and no attempt to correct.
Gibby
Gibby (4 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2025 年 6 月 30 日
Not as nice as online made it look. It was not horrible but not the greatest place ever.
Emily
Emily (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 6 月 30 日
Mary
Mary (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 29 日
The room was nice and bed comfortable. The refrigerator didn’t work. We didn’t realize till morning when our water was warm. We really like the shuttle service to the concert at Ruoff Center. That was the best! We will stay here again when going to concerts.