Extremely comfortable beds and super clean but the internet and tvs would not work
Gayla
1 晚家庭旅程
10/10
This was a perfect overnight stay close to downtown and bass pro!
Danielle
1 晚家庭旅程
8/10
it was good here
peter
5 晚行程
10/10
alan
5 晚家庭旅程
10/10
Very good hotel and great location to all sites.
Lafayette
3 晚行程
8/10
Needed last minute accommodations. Very friendly staff at check in. Was a little concerned when we heard loud explosions until
We discovered it was fireworks from baseball game. Would definitely stay here again
Concetta
1 晚家庭旅程
10/10
Kierra
2 晚行程
2/10
Monica
1 晚行程
8/10
It was a good experience, staff was friendly, quick to accommodate our need and the location was great to downtown Beale St and FedEx Forum so we pretty much walked everywhere, the rooms were clean. My only complaint is the hotel has an old smelling scent to it but that could be because it's an old building.
Ana
4 晚家庭旅程
8/10
Excellent location in downtown Memphis. Very clean, except for the workout area at a gymnasium smell. :-( Also, we did not anticipate a $35 mandatory valet parking fee.
Mary
1 晚行程
10/10
The staff are the best!! They went above & beyond my expectations.
This was my 2nd time staying here & I love it!!!
Cynthia
6 晚商務旅程
8/10
Jess
1 晚家庭旅程
10/10
真實旅客
2 晚家庭旅程
10/10
真實旅客
4 晚友伴旅程
6/10
The hotel was clean and the stage was friendly, but the room had large stains on the furniture and the bathroom needed to be cleaned. The valet service was not good, my car was illegally parked and I was sent the notice, thankfully I got the ticket resolved. The valet service was also very slow, the valet company works with 3 hotels; I would try to find your own parking if you plan on staying here.
Alyssa
2 晚友伴旅程
10/10
This was a great hotel. Great prices and the staff were so helpful and hospitable. From the front desk, to housekeeping, and even the ladies at breakfast! Would definitely stay here again.
真實旅客
3 晚家庭旅程
2/10
The stay was unpleasant. The room was not clean and had bed bugs
Tyran
2 晚家庭旅程
8/10
Donna
3 晚家庭旅程
2/10
Malcolm
2 晚行程
2/10
One of the worse hotels I’ve ever experienced. Parking is 30 for the night, room was dirty, strands of hair on couch/bed, called to let them know shower was not working properly front desk said maintenance would come fix it. They never did. Odd smell during the night on the most uncomfortable hard bed. Smell must’ve came from window where rain was leaking and coming onto the air conditioning. I can’t believe the price I paid for the experience. I love SpringHill in my area but downtown I will never do it again. Wish I could get money back or discount but I will take it as a loss and never go back. Also Expedia says checkout is 12. I was woken up by loud banging saying checkout is 11. I showed her my reservation and she had an attitude.
Victoria
1 晚浪漫旅程
10/10
Our experience was great! We will book again!
Ciera
1 晚友伴旅程
2/10
It literally was flooding on the inside of the building from the lobby to floors up the fire alarm ring for 3 hours at 2am in the morning I didnt get any sleep nor did they refund my visit or give me any kind of discount .
Brittany
1 晚行程
2/10
Terrible! Fire alarms went off at 2 am and lasted for about 2 hours. Rooms flooded due to sprinkler being broken. Couldn’t find key to gates for valet parking