Amazing property with very large clean rooms. Service was unparalleled. Food was amazing, especially the individual restaurants. Would come back any time.
Joseph
Joseph (4 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 3 日
Jose Alejandro
Jose Alejandro (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 28 日
We had no complaints. Our room was cleaned twice a day. The concierge attended to all our needs. The food was amazing.
Linda
Linda (8 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 24 日
Nicole
Nicole (3 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 19 日
Linda
Linda (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 12 月 29 日
真實旅客
7 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024 年 12 月 19 日
This is the nicest all inclusive we have ever experienced. It was my husband’s 50th birthday and we were upgraded to a beautiful remodeled room on the oceanfront. The service and attention to detail from the staff is superb. A special thank you to our personal concierge Ramon, our pool concierge, Raymundo, and our pool servers, Leonel, Enrique, & Miguel. They were all so wonderful and made us feel very special!!
One of the things we really appreciated is that there was not up-charging for food or beverages that we have encountered at other all-inclusive properties. Everything is included unless you want uber fancy bottles of liquor or wine at dinner. The food is AMAZING and many top shelf drinks to choose from. You feel like you are definitely getting what you paid for. While it is more expensive than some other resorts in the area I would say that it is well worth it. Tip well, they deserve it!
sarah
sarah (3 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024 年 12 月 17 日
Kolin
Kolin (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 12 月 13 日
Luxurious hotel. Good food. Very friendly staff.
James
James (6 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024 年 12 月 12 日
Miranda
Miranda (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2024 年 12 月 10 日
Christopher L
Christopher L (4 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024 年 12 月 8 日
The staff is the reason this property is highly rated. Restaurants have beautiful decor. A lot of delicious Food varieties. Daily activities were fun. Pool was clean. Property was clean and safe. Although walls between the rooms could be thicker lol as we heard what neighbors were doing at nights.
john
john (3 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024 年 12 月 6 日
Amazing! The food and service here is unequalled. The buffet had short rib, giant prawns, raw oysters, in addition to Mexican classics. We had a personal contact with Perla who checked in and provided the daily activities on the resort and made us reservations at the spa. The service at dinner at the 4 restaurants was like the service you expect at Michelin restaurants in North America or Europe. The food at dinner was wow! Get ready to put on weight if you have as little self control as me😂
Lily
Lily (5 晚行程)
Expedia 真實旅客評價
10/10 完美
2024 年 11 月 30 日
The all inclusive experience is fantastic! The food is delicious and the service is amazing
Deborah
Deborah (4 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024 年 11 月 26 日
Silva
Silva (4 晚行程)
Expedia 真實旅客評價
8/10 很好
2024 年 11 月 23 日
Muy bien todo! 👍
Marcelino
Marcelino (4 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024 年 11 月 20 日
Gustavo
Gustavo (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 11 月 13 日
Ella
Ella (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024 年 11 月 3 日
Bien diseñada. Todo fácil para llegar
benjamin
benjamin (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024 年 10 月 30 日
Erin
Erin (5 晚行程)
Expedia 真實旅客評價
10/10 完美
2024 年 9 月 20 日
Beautiful property and the food is incredible. The service is next level and the staff are so friendly and kind. The all-inclusive deal is wonderful too, it made the trip so easy and enjoyable for us. Couldn’t recommend the property more!
Kylie
Kylie (4 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024 年 9 月 14 日
真實旅客
3 晚行程
Hotels.com 真實旅客評價
8/10 很好
2024 年 9 月 7 日
Gabriel
Gabriel (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024 年 9 月 6 日
Muy bueno
Todo buenisimo
Beatriz E
Beatriz E (4 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 8 月 25 日
The food was exceptional, rooms were immaculately clean, the staff incredibly accommodating, and the scenic views breathtaking. This hotel with all it has to offer has restored our faith in five-star quality and what it means to go above and beyond in terms of caliber.
Our little girl didn’t want to leave! Carlos, Mariano and the Kids Club staff provided more entertainment and days filled with activities and fun than we had anticipated. There was never a shortage of things to do and something for everyone, even those who like myself care to have a break with just a good book and cocktail in hand.
The people here always greeted you with a smile and would go out of their way to make sure you were enjoying yourselves in the most genuine of ways. The concierge service were very attentive and made sure your meals were all planned in advance so you weren’t ever waiting for a table.
We don’t come across a hotel we’d visit twice often. It’s actually a rarity for us, but we’d definitely make an exception for Grand Velas.