Large room and excellent bathroom. Staff cheerful and friendly. The service at breakfast was particularly good and that seems to be unusual now in our experience. We have stayed here before when exploring the area and came this time for an overnight stay before joining a cruise. It is good value and has lots of amenities should guests wish to use them.
Michael
Michael (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 10 月 9 日
Wayne
Wayne (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 10 月 6 日
mohammed
mohammed (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 9 月 16 日
Good, but…
Large room in a quality hotel.
Service was a little slack.
Car park barrier would not lift and no one available, with delay of several minutes to exit!
Good people, but appeared understaffed.
Keith
Keith (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 9 月 13 日
Comfortable stay. Easy for access through Heathrow.
Ross
Ross (3 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 9 月 5 日
Alan James
Alan James (7 晚商務旅程)
Expedia 真實旅客評價
6/10 不錯
2025 年 9 月 2 日
I usually stay at the Lodge - the breakfast is better at the Hotel, but my room was dated, no plug sockets near the bed and the bathroom has seen better days...
The Lodge is simpler and more basic, but is so much more modern - and the WIFI is much better !!
The room I had (202) was a suite but due to the above was 'average' at best
Christopher
Christopher (2 晚商務旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 8 月 31 日
Location was ideal for what we needed
David
David (2 晚浪漫旅程)
Expedia 真實旅客評價
6/10 不錯
2025 年 8 月 30 日
Leon
Leon (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 25 日
Really nice and quaint hotel. Conveniently located near shopping centre, restaurants and motorway. Spa facilities were good. Room sizes are great but slightly dated and could be better maintained. Thought out room facilities and amenities really well! Staff were fantastic - really friendly and helpful!
Ronak
Ronak (3 晚浪漫旅程)
Expedia 真實旅客評價
4/10 一般
2025 年 8 月 25 日
Very underwhelming
Very underwhelmed at our stay here. Whilst the pool and spa area were nice, you have to pay additional to use just the pool (£30 for a family of 4 or £15 per person). The hotel as a whole is very dated, and check in took 30 mins as check in system is very very slow. Rooms are very cramped, there were 4 of us in a room and barely any space for a cot. Whilst they have the white company toiletries, the bath is super narrow. The food at the parsons restaurant (more a sports bar) was terrible, burger was burnt. Breakfast however was nice (you can order avocado and poached eggs). Overall giving 2 stars as the value is really bad and I won’t be staying here again
Mandip
Mandip (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 24 日
We booked a suite. The bedroom and the living room were very tired and needs a lot of work on them to bring to the standard we expect for a four star hotel. The shower is over the bath rather than being a walk in shower. There was no shaving mirror. The sockets in the bedroom need to be next to the bed. It needs to have more sockets for plugging in our telephone and iPads. The Spa is very good. We had massages and made good use of the jacuzzi, steam room and the sauna.
The menu for the restaurant and the bar is limited to just a few dishes and the booking system for the restaurant needs attention. We turned up on time and the staff on the door said we had to sit outside! At 8.45pm it was cold and we didn’t have warm clothing with us. After several minutes we were shown to a table inside. There were some tables that were empty when we arrived and never got filled. We enjoyed our stay but we had a few little niggles.