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Neptune Resort

3.5 star property
Hotel with outdoor pool, near The Star Gold Coast

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Photo gallery for Neptune Resort

2 Bedroom Ocean View Penthouse | Living area | 45-inch TV with cable channels
2 Bedroom Ocean View Penthouse | 2 bedrooms, individually decorated, individually furnished
Front of property
2 Bedroom Ocean View Penthouse | Living area | 45-inch TV with cable channels
Reception
With its prime location near Pacific Fair Shopping Centre, Neptune Resort offers a serene oasis. Unwind in the sauna or spa tub, stay active at the gym, and enjoy moments of tranquility in the garden. Helpful staff and proximity to shopping have left a lasting impression on previous guests.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Laundry facilities
  • Pool
  • Free parking
  • Air conditioning
  • Free WiFi

Main amenities (12)

  • Weekly housekeeping
  • Near the beach
  • Outdoor pool
  • Outdoor tennis court
  • Fitness center
  • Steam room
  • Beach towels
  • Hot tub
  • Coffee shop/cafe
  • Terrace
  • Garden
  • Front-desk safe

Feel at home (6)

  • 2 bedrooms
  • Kitchen
  • Separate bathtub and shower
  • Separate dining area
  • Separate sitting area
  • Television

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | Living area | 45-inch TV with cable channels

Apartment, 1 Bedroom

9.0 out of 10
Wonderful
(30 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized refrigerator/freezer
  • 861 sq ft
  • 1 bedroom
  • Partial ocean view
  • Sleeps 3
  • 1 Queen Bed

View all photos for 2 Bedroom Apartment

2 bedrooms, individually decorated, individually furnished

2 Bedroom Apartment

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized refrigerator/freezer
  • 1206 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for 2 Bedroom Ocean View Penthouse

2 Bedroom Ocean View Penthouse | 2 bedrooms, individually decorated, individually furnished

2 Bedroom Ocean View Penthouse

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized refrigerator/freezer
  • 1884 sq ft
  • 2 bedrooms
  • Ocean view
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for 1 Bedroom Superior Partial/ Ocean View Apartment

1 Bedroom Superior Partial/ Ocean View Apartment | Balcony view

1 Bedroom Superior Partial/ Ocean View Apartment

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized refrigerator/freezer
  • 915 sq ft
  • 1 bedroom
  • Partial ocean view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Apartment, 1 Bedroom, Garden View

Superior Apartment, 1 Bedroom, Garden View | Terrace/patio

Superior Apartment, 1 Bedroom, Garden View

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized refrigerator/freezer
  • 915 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for 2 Bedroom Ocean View Sub-Penthouse

2 Bedroom Ocean View Sub-Penthouse | 2 bedrooms, individually decorated, individually furnished

2 Bedroom Ocean View Sub-Penthouse

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized refrigerator/freezer
  • 1711 sq ft
  • 2 bedrooms
  • Ocean view
  • Sleeps 5
  • 1 Queen Bed and 2 Large Twin Beds

View all photos for Superior Apartment

Superior Apartment | 2 bedrooms, individually decorated, individually furnished

Superior Apartment

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized refrigerator/freezer
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

Similar properties

Property grounds
Synergy Broadbeach
  • Pool
  • Kitchen
  • Laundry facilities
  • Free parking
8.8 out of 10, Excellent, 1,155 reviews
Synergy Broadbeach
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About the neighborhood

Map
32 Surf Parade, Broadbeach, QLD, 4218

What's nearby

  • Pacific Fair Shopping Centre - 3 min walk - 0.3 km
  • The Oasis - 5 min walk - 0.5 km
  • Gold Coast Convention and Exhibition Centre - 9 min walk - 0.8 km
  • The Star Gold Coast - 9 min walk - 0.8 km
  • Broadbeach Beach - 12 min walk - 1.1 km

Getting around

  • Coolangatta Airport (OOL) - 32 min drive
  • Varsity Lakes Station - 19 min drive
  • Helensvale Station - 23 min drive
  • Gold Coast City Coomera Station - 24 min drive
  • Broadbeach South Light Rail Station - 3 min walk
  • Florida Gardens station - 25 min walk

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪No Name Lane Espresso - ‬1 min walk
  • ‪KFC - ‬7 min walk
  • ‪Hideaway Kitchen & Bar - ‬2 min walk
  • ‪No Name Lane - ‬6 min walk

About this property

Neptune Resort

Neptune Resort puts you in a great location, within just a 10-minute walk of Pacific Fair Shopping Centre and The Star Gold Coast. Guests can take a dip in the outdoor pool or grab a bite to eat at Tom's Cafe, which serves breakfast and lunch. A fitness center and an outdoor tennis court are offered, and in-room conveniences include washers/dryers and refrigerators. Fellow travelers love the helpful staff and nearby shopping. Public transportation is close by: Broadbeach South Light Rail Station is just 3 minutes by foot.

At a glance

DONE

Hotel size

    • 35 rooms
    • Arranged over 9 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: 6:00 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 10 AM
DONE

Special check-in instructions

    • The property charges 2.53 percent for credit card payments
    • The front desk is open Monday to Friday (8:30 AM – 5:00 PM), Saturday to Sunday (8:30 AM – 2:00 PM), and Sunday to Monday (9:00 AM – noon)
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
    • For any questions, please contact the property using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking and van parking on site
    • Height restrictions apply for onsite parking
DONE

Other information

    • Smoke-free property
    • No stag/bachelor or hen/bachelorette parties

Property amenities

Food and drink

  • Coffee shop
  • Barbecue grills

What to do

  • Beach nearby
  • Surfing/body boarding nearby
  • Whale-watching nearby

Services

  • Tour/ticket assistance
  • Luggage storage
  • Beach towels
  • Pool loungers

Facilities

  • Built in 1997
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fitness center
  • An outdoor pool
  • Hot tub
  • Outdoor tennis court
  • Steam room

Accessibility

  • Elevator
  • Elevator door width (inches): 394
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 47
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 45-inch TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Electric kettle
  • Iron/ironing board
  • Washer and dryer

Sleep well

  • 2 bedrooms
  • Bed sheets provided

What to enjoy

  • Balcony
  • Individually furnished and decorated
  • Separate dining area
  • Separate sitting area

Freshen up

  • Separate bathtub and shower
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Full-sized refrigerator/freezer
  • Freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Toaster
  • Cookware, dishes, and utensils
  • Dishwasher
  • Dining table

More

  • Weekly housekeeping
  • Guidebooks/recommendations

Special features

Dining

Tom's Cafe - This café serves breakfast, lunch, and light fare.

Fees & policies

Refundable deposits

  • Deposit: AUD 200.00 per stay

Optional extras

  • Credit card charges are subject to an extra charge of 2.53 percent

Children & extra beds

  • Cribs/infant beds are available for AUD 10.0 per day
  • Rollaway beds are available for AUD 35.0 per day

Parking

  • Parking height restrictions apply

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
This property is professionally cleaned.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
WiFi is provided up to 500 MB per guestroom, per stay.

Also known as

Neptune Broadbeach
Neptune Resort
Neptune Resort Broadbeach
Neptune Resort Broadbeach, Gold Coast
Neptune Resort Hotel
Neptune Resort Broadbeach
Neptune Resort Hotel Broadbeach

Frequently asked questions

Does Neptune Resort offer free cancellation for a full refund?

Yes, Neptune Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Neptune Resort?

Yes, there's an outdoor pool.

Are pets allowed at Neptune Resort?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Neptune Resort?

Yes, there's free self parking.

What are the check-in and check-out times at Neptune Resort?

Check-in start time: 2 PM; Check-in end time: 6:00 PM. Check-out time is 10 AM.

Is there an onsite casino at Neptune Resort?

No, this hotel doesn't have a casino, but The Star Gold Coast (6-min walk) is nearby.

What is there to do at Neptune Resort and nearby?

Practice your swing on the tennis courts. Enjoy a relaxing soak in the hot tub and an invigorating swim in the outdoor pool. Neptune Resort also has a steam room and a picnic area, as well as a garden.

Does Neptune Resort have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchen is available in every room, and also includes a toaster, cookware, and a refrigerator.

Does Neptune Resort have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Neptune Resort like?

Neptune Resort is located near Kurrawa Beach in Broadbeach, a short 3-minute walk from Broadbeach South Light Rail Station and 6 minutes' walk from The Star Gold Coast.

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Reviews

Neptune Resort Reviews

8.8

Excellent

8.8

Cleanliness

8.8

Location

8.8

Staff & service

8.4

Eco-friendliness

8.4

Property conditions & facilities

What guests liked

  • The property is conveniently located near the beach, within walking distance to the shore. (10 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Location
Service staff
Beach
Shopping
Restaurant
Public transport
Building
Cafes
Casino
View

Reviews

10/10 Exceptional

Clean, comfortable, location, friendly staff.
Carol, 6-night trip

10/10 Exceptional

Had a great stay, handy to everything we required.
Thomas, 9-night trip

8/10 Very good

Great room, good view and nice staff.
Paul, 3-night trip

10/10 Exceptional

It was within walking distance to Pacific Fair and the Broadbeach Tavern where we had an excellent meal. Having Tom's Cafe on-site was handy too for breakfast. Would visit again. Very enjoyable!
Barbara, 2-night trip

8/10 Very good

Gym pool close to shops restaurants beach clean room great bed
Patricia, 4-night trip

8/10 Very good

Great location

Great location and clean. The unit could do with a refurb.
4-night trip

10/10 Exceptional

Location
Mark, 3-night trip

10/10 Exceptional

Good location close to beach, restaurants, mall and public transport.
Lourens, 3-night trip

8/10 Very good

Nicely located property close to the broadbeach centre. Resort is on the smallish side but has all the amenities for a pleasant stay. Staff were courteous and helpful. Resort is slightly dated but very clean.and the Lifts are super fast compared to spme resorts. I would recommend this resort and would stay again.
John, 5-night trip

10/10 Exceptional

A very comfortable unit with a great pool and spa, great location with just a short walk to the beach and Pacific Fair shopping centre.
Jo, 3-night trip

10/10 Exceptional

the staff were really friendly and the room was clean with everything required for a comfortable stay
Gary, 3-night trip

10/10 Exceptional

The location
John, 3-night trip

10/10 Exceptional

Budget but quite nice place.

Good for budget stay, comparatively clean and tidy place with just enough facilities. Great location being next to The Star and The Pacific Fair.
LEE, 7-night trip

10/10 Exceptional

Nice affordable place in Broadbeach.

Great place in a really good spot on the Gold Coast. Easy shopping, walking distance to the beach, on-site parking and a good shower / bath combo. Beds are good enough, not amazing but definitely not bad. I like this place and it’s a regular for me when I’m up this way for business. The spa and pool are definitely a nice touch although the timer on the spa bubbles gets a bit annoying because it is really short (like under 10 minutes!)
Christopher, 5-night trip

10/10 Exceptional

Very convenient to most things and places dining and shopping
Gary, 7-night trip

8/10 Very good

Apartment was a bit dated but in general ok.
Maurie, 6-night trip

10/10 Exceptional

Great location. Safe and secure. Great facilities. Held the deposit to long.
Demelza, 3-night trip

10/10 Exceptional

Absolutely loved staying here! Everything was perfect and I will definitely book here again for any Gold Coast trips we do in the future! Easy check in, safe parking, conveniently located, clean and comfortable room and amenities, pool and spa were amazing, staff are lovely, friendly and helpful. Thank you for a great stay!

10/10 Exceptional

The interior is a little bit old, but very clean. Only 5 minutes walk to beach and pacific fair shipping mall, very convenient.
Grace, 7-night trip

10/10 Exceptional

Clean, handy to pjs es we are interested in
Lynne, 5-night trip

8/10 Very good

Only thing we didnt like was the poor wifi connection. Maybe suggest advertising/promoting the newly renovated Cafe in the resort.
John, 8-night trip

8/10 Very good

Magnificent location, near beach, near restaurants and cafes. Opposite star casino and Pacific Fair shopping centre. Walking distance to beach and so much more. Walls a little thin, you can hear next door using water and heavy footsteps. Onsite cafe has the best coffee and bacon / egg roll. Staff friendly and super helpful. Would stay again!
Andy, 5-night trip

8/10 Very good

happy in Broadbeach

very nice place to stay. excellent location. 5 minute walk to Pacific Fair shopping centre, or to the casino. 10 minute walk to the beach. light rail and bus stop across the road. our 1 bedroom apartment was clean and comfortable. the only negative was the carpet. it was wrinkled and needed ether stretching or replacing. secure building. on site parking if required. happy to recommend this complex as a very good place to stay around Broadbeach
marian, 7-night trip

4/10 Fair

No bathroom light for four days difficult to shave etc grouting dirty in bathroom sofas both had no springs unable to sit comfortably loud bang when flushed toilet loose panel reported nothing done Old tired decor thoughout
jacqueline, 5-night trip

6/10 Good

Apartment was clean and close to restaurants and shops. I was disappointed that there was no aircon in the bedroom. Also we were given only 2 towels per couple. When asking for more towels at reception we were told it was a self contained unit and that we need to wash our towels. I didn’t come on holidays and pay the money for the apartment to do washing. Plus what were we going to use whilst we washed them. We had to pay extra for more towels. This is ridiculous for the money we paid. Also we didn’t have access to pool towels as reception closed at Midday Sunday. However the sign said 5pm.
Stephen, 5-night trip