Love it cant waint to go back every thing was great
richard
richard (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 29 日
Mateus
Mateus (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 25 日
Falta personal, el hotel esta casi vacio de person
Muy bien el lugar, siempre la garantía Sheraton es de gran calidad
carlos
carlos (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 12 日
Netzahualcoyolt
Netzahualcoyolt (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 4 月 10 日
Good
Marzena
Marzena (1 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2025 年 4 月 8 日
The hotel and staff were good but cable wasn’t working, they said it was general. AC was failing because of lost of power, and front door too. Telephone wasn’t working either. They sent a technician and he repaired AC and phone cord. At 3:45 am we could have a taxi to drive us to the airport.
Jurgen
Jurgen (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 4 月 2 日
This was a well-maintained hotel inside and out. The restaurant had very good and reasonably priced food. The staff was courteous and helpful.
It's a gated property with no opportunity to walk anywhere off the site. The plumbing fixtures are in need of an upgrade.
Jim
Jim (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 4 月 1 日
Excelent
Mishell
Mishell (1 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 3 月 30 日
Bien solamente
ericka
ericka (3 晚行程)
Expedia 真實旅客評價
6/10 不錯
2025 年 3 月 29 日
Pros & Cons
Pros:
Close to the airport and busstation.
Quick check in and check out.
No paperwork.
Cons:
No airport shuttle service.
The room lacked good aircondition.
The aircondition was very loud, placed on the floor and water leaked out on the carpet.
The food choices were not great.
The service staff didn't know the menu.
Coffee machine broken down.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
4/10 一般
2025 年 3 月 29 日
I arrived at 2pm and I was offered an early check in for $25.00, I didn’t accept it because I couldn’t believe that the room was available and the lady wanted me to pay additional for getting the room 1 hr earlier.
LUZ
LUZ (1 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2025 年 3 月 28 日
service non existent
Told me check in at two after a call
so arrived. room ready at 3:30. They tried to charge me for the other person which was paid for. It took a long time to find it but found the receipt Arguing with them for ten minutes. They would not accept was I telling them. Then went to the buffet. The heaters for the serving trays were out. When we took the food back to the table realized it was cold. went back and saw the problem. They said "yes the heaters are out". Nobody told me before payment and they would not refund and let me order off the menu. It was horrible. The taxi from the airport is about a half a mile and they soak you. The whole island is built on overcharging gringos for everything. Way Overrated!
Frederick F
Frederick F (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 3 月 26 日
Nice stay.
Our overnight stay was comfortable and very convenient for shuttle to the airport. Staff was friendly and helpful.
Teresa
Teresa (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 3 月 18 日
Understaffed reception
Check-in was very complicated. There was only a single person at the reception, and he was clearly struggling with all the things he had to do at the same time. Won't blame him, he remained calm all the time, despite the pressure. I think that a hotel like this they should have enough staff at the reception to be able to give the arriving persons the right attention. The receptionnist was struggling with some organisational problems of other hotel guest and was completely neglecting the arriving ones. After waiting for more than half an hour he finally was looking after us.
Otherwise a nice stay