Good location. Friendly and helpful staff. Spacious room.
真實旅客
3 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 7 日
Richard
Richard (1 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 6 月 5 日
Horrible food. The windows in the room don’t open
Sandra Marja
Sandra Marja (3 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 2 日
Anniversary
Lovely Hotel, good location. Great view from our room.
Rhys
Rhys (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 5 月 30 日
Dump of a hotel made very special by the homeless troop sleeping out the main entrence door. Pay 21 quid to park, 10 quid to swim and 16 quid for breakfast. Dump of a hotel, i fully understand why Mercure sold the place. Never again.
David
David (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 29 日
Brilliant thank you
Nicholas
Nicholas (1 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 5 月 27 日
Tub wasnt clean, had to wash it myself before using. There were custies and hair in it. The bath mat was also gross.
They charged £10 each per entry, per day, to use any of the facilities that are usually included in literally every other hotel ive stayed in.
(£10 per day f
Brandon
Brandon (2 晚友伴旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 5 月 27 日
Hannah
Hannah (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 26 日
Great location
Nice hotel in a central location. Easy access to parking underneath. Spa and pool are nice could do with updating. Friendly staff, rooms are clean and comfortable with great views of the city.
Rebecca
Rebecca (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 5 月 26 日
Sunday night away
Arrived at 2.00pm and was told we couldnt check-in until 3.00pm. After a drink in the bar, we returned to reception, the queue stretched out of the main door with customers waiting to check-in, finally checked in at 3.30pm. Maintenance had to be called to get the TV to work. Finally, two sessions in swimming pool cost £40 (£10/person/dip).
steve
steve (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 25 日
Caroline
Caroline (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 5 月 25 日
Pas à la hauteur du prix
Il restaient des emballages de nourriture, il faisait plus de 25° la clim ne fonctionnait pas on avait un petit ventilateur, tout ça pour 300€, on ne m'y reprendra pas !
Vincent
Vincent (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 5 月 23 日
Poor cooked breakfast.
Beeakfast. Suggest you temperature check food items. I was down at 6.30 for opening and beans were cold. Sausage uneatable.
Continental absolutely spot on.
Daniel
Daniel (1 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 5 月 20 日
Mark
Mark (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 18 日
Uwe
Uwe (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 14 日
Shelagh
Shelagh (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 10 日
Front staff are great.
The front of house staff were very friendly and helpful. The lobby looks fantastic, but other areas look a little run down. (Especially the pool area)
Carl
Carl (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 9 日
Good night sleep just needs more tv chanels 😀
Stay was lovely very comfy beds , tv didn’t have many channels most didn’t work , shame we had too pay £10 for the pool it should be in with the price and breakfast was not disappointed no proper eggs only scrambled , no mushroom also
Lesley
Lesley (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 8 日
We didn't get a lot of time in Cardiff, but the hotel was spacious and comfortable! The parking was a little tight, but the room was fabulous.
Mary
Mary (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 8 日
Simon
Simon (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 5 月 5 日
Check-in and billing a nightmare
Poor in many ways especially check-in and being overcharged
Richard
Richard (1 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 5 月 3 日
Could be so much better
Sadly over tired ex-Mercure property, running three rebrands, Oyo, Happy and Holland House.
Windows don’t open, air conditioning faulty in many rooms, so oil filled radiators, coolers and fans in many rooms.
Lots of brown wood.
Staff helpful and working hard in a difficult environment.
George
George (2 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 5 月 3 日
Danielle
Danielle (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 1 日
Great night's sleep!
The hotel is in a great location and the parking in the basement is handy, but very expensive to use. The rooms are spacious and I had a great night's sleep in the lovely bed. The breakfast was fabulous and the staff were very helpful throughout. I'm still waiting on the VAT invoice for my stay which is the let down.